Have Questions? We Have Answers! Check Out Our Frequently Asked Questions

You will be up and running almost instantly. In some cases, it can take a couple of days to register a new domain name or migrate a website and point it to your new hosting package.

For our clients, we offer multiple options for website management.

If you're on our Starter Hosting or Business Hosting then we provide you with our custom hosting Dashboard so that you can make sure everything is running as you would like it.

If you're on our Managed Hosting plan then you don't need to worry about managing your hosting as we will make sure that it is always running at 100% for you.

Infinity3 uses 20i, Flywheel & WP-Engine website hosting. Both providers deliver impeccable hosting for our clients with blazing-fast speeds, tuned specifically for WordPress to make sure no one is left waiting for a slow website.

We offer a variety of hosting to make sure that you get exactly what you need.

Our hosting includes -

• Starter Hosting
• Business Hosting
• Managed Hosting

Find out more on our website hosting  page.

Yes, we can offer a variety of website hosting packages. See our web hosting page for more information.

Yes, before carrying out any work on your website we take a complete backup.

Depending on the fix needed we might have to take your site down for maintenance.

Pricing depends on the extent of the issue, but we always aim to give you the best price possible!

It's often the little tasks that are the easiest to make a mistake with. when mistakes happen best-case scenario, your change doesn't work, but it could also break your entire site and leave you with no website! 

That's why we always suggest getting a professional to make changes.

It's often the little tasks that are the easiest to make a mistake with. when mistakes happen best-case scenario, your change doesn't work, but it could also break your entire site and leave you with no website! 

That's why we always suggest getting a professional to make changes.

Depending on the extent of the fixes that are needed will decide how much time is needed to fix the issues. However, we will always start work as soon as possible.

Here is a list of issues we can fix:

• Slow Load Time Issues
• Fixing Broken Links
• CSS Changes
• Solve Theme Related Issues
• Bug Fixes
• Hosting Issues
• Website Errors
• Resolving Conflicts
• Malware Fix

We believe strongly that giving back to the community is one of the most rewarding things a business can do for local charities. We offer both local and national charities and not-for-profit organisations 20% discount on all of our web design services, website hosting services, care plans and SEO services. You can learn more here .

We handle all the necessary tasks to ensure the smooth operation of your website, allowing you to prioritise your business with peace of mind.

Rest assured, we believe in transparency. Our comprehensive site reports provide detailed insights into our activities, including updates, completed backups, and more, so you're always informed about the behind-the-scenes operations.

Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.

We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.

Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.

In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.

All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.

Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.

All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.

Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with several websites, freelancers, agencies and more.

Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.

We provide a support ticket desk for quick response, turnaround and tracking of all support requests. You can submit all requests to [email protected] and we will reply w ithin normal business hours.

Whilst every care is taken to ensure that websites are safe and secure, nothing you can do to a website will make it 100% safe and secure forever. Sadly, there is always someone out there with malicious intent.

However, in the unlikely event that your website does go offline, we can assist you with restoring the most recent backup to your website.

With our Maintain and Manage plans, we provide additional security clean-up services that are included in your plan's price. 

Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating/adding images and more. Major design changes, features or functionality additions are not included. For these tasks, we'll provide a quote for the time required.

Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.

Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.

Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.

Find out more about our Care Plans here !

Yes, we offer discounts if you would like us to manage multiple sites for you.

We also offer discounts on our "Maintain" and "Manage" plans for registered charities.

If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.

You can upgrade your Care Plan whenever you would like, just get in touch with us!

We can install any plugins that you have the licences for.

We will backup your site temporarily before any work is carried out.

Depending on the task we should not have to take your site down for maintenance.

Depending on the task we should not have to take your site down for maintenance.

Depending on the task prices are from as little as £49!

It's often the little tasks that are the easiest to make a mistake with. when mistakes happen, in the best-case scenario, your change doesn't work, but it could also break your entire site and leave you with no website!

That's why we always suggest getting a professional to make changes.

Tasks should be completed in 30 minutes or less and will be started ASAP.

Tasks include:

• Editing Or Adding New Text
• Editing Or Adding New Images
• Adding New Pages
• Embedding Maps Or Videos
• Changing The Navigation Menu
• Adding Tracking Scripts
• Installing New Plugins
• Creating Simple Forms
• Website Migrations

If you would like more consistent changes to your website we suggest you check out our WordPress Care Plans .

This product accepts international and non-English keywords as long as they are roman characters (no Japanese, Chinese, Hebrew, etc). The articles can only be in Roman characters too.

Each package of link building requires slightly different inputs. We will contact you after you have placed your order explaining what information we require.

Relationships mostly. We’ve been mailing directories for the better part of 2+ years. Day in, day out. They have come to recognise us, and are usually pretty accommodating for the most part. A small percentage of directories are harder to cooperate with. Usually, these types of places aren’t too important anyways in the grand scheme of things.

Relationships mostly. We’ve been mailing directories for the better part of 2+ years. Day in, day out. They have come to recognise us, and are usually pretty accommodating for the most part. A small percentage of directories are harder to cooperate with. Usually, these types of places aren’t too important anyways in the grand scheme of things.

If you have the logins for the properties, we can change them up. The problem is almost no one does. If not, it’s much harder to get the stuff changed, and obviously what we can do differs per directory so it’s not something that we “sell” as something we do on our sales page for the service. The top thing that we’re mainly concerned about is the biz name, address & phone which is really what’s going to mess up your results if anything.

If you have the logins for the properties, we can change them up. The problem is almost no one does. If not, it’s much harder to get the stuff changed, and obviously what we can do differs per directory so it’s not something that we “sell” as something we do on our sales page for the service. The top thing that we’re mainly concerned about is the biz name, address & phone which is really what’s going to mess up your results if anything.

You are paying per location or per NAP.

You are paying per location or per NAP.

Yes, we visit Acxiom, Neustar Localeze, Infogroup, Factual and even Foursquare!

Sorry, we do not accept foreign keywords and the target site must be in English.

Yes, you must approve it before it goes to distribution. You will be able to see it / edit it / request changes.

If you are using keywords as anchors, or a phrase containing any keywords we recommend nofollow. If you use naked anchors (http://www.yoursite.com), you can leave it do-follow.

Of course! Please get in touch via our Contact page and we’ll send a sample report for you.

Writing the press release usually takes between 2-5 days. If you selected the option to approve it, you will need to do that before going to distribution. The distribution should take 7-10 days. You may receive extra links even after you receive your report.

SEO, or search engine optimisation, is the process of enhancing a website's visibility and quality of traffic through organic search engine results. It involves optimising various elements on a website to make it more attractive to search engines like Google. This can include improving content quality, utilising relevant keywords, enhancing website structure, and increasing backlinks from other reputable websites. Ultimately, the goal of SEO is to drive more organic traffic to a website by improving its ranking on search engine results pages.

A meta description is a brief summary or snippet of content that appears below the title of a web page in search engine results. It provides a concise explanation of the page's content to both search engines and users. A well-crafted meta description contains relevant keywords and compelling language to entice users to click through to the website. It plays a crucial role in attracting organic traffic by influencing users' decision to visit a particular webpage. Additionally, search engines often use meta descriptions to understand the context of a page and determine its relevance to a user's search query.

Keyword consistency refers to the strategic use of relevant keywords throughout a piece of content to signal its relevance to search engines and improve its chances of ranking for those specific terms. It involves ensuring that the targeted keywords are naturally integrated into the content in a way that makes sense and provides value to the reader. By maintaining keyword consistency, marketers can enhance the visibility and relevance of their content for specific search queries. However, it's important to prioritise user experience and avoid overusing keywords, as this could lead to keyword stuffing, which can negatively impact the content's quality and search engine rankings.

Page speed refers to the time it takes for a web page to load its entire content, including text, images, videos, and interactive elements. It is a critical factor that directly influences user experience, SEO performance, and overall website effectiveness. Faster page speeds lead to improved user satisfaction, higher engagement, and better conversion rates.

In terms of SEO impact, page speed is a key ranking factor for search engines like Google. In 2018, Google officially announced that page speed would become a ranking factor for mobile searches. This means that faster-loading pages are more likely to rank higher in search results, especially on mobile devices. Additionally, slow page speed can negatively affect the crawl budget, which is the number of pages search engines will crawl on a website during a given period. If search engine bots are spending more time waiting for slow pages to load, they may not be able to crawl and index as many pages within the allocated budget.

Furthermore, page speed influences other SEO metrics such as bounce rate, time on page, and dwell time. A slow-loading page can lead to higher bounce rates, as users are more likely to abandon a webpage that takes too long to load. This can send negative signals to search engines about the quality and relevance of the page's content.

In summary, optimising page speed is crucial for enhancing user experience, maximising SEO performance, and ultimately driving organic traffic to your website. It involves various techniques such as optimising images, leveraging browser caching, minimising server response time, and using content delivery networks (CDNs) to ensure rapid content delivery to users across the globe.

The ideal length for content in terms of SEO varies based on different studies and sources. Here's a summary of the insights gathered from various reputable sources:

1. SEMrush suggests that a blog post should ideally be between 1,500 and 2,500 words long, allowing for in-depth coverage of topics.
2. According to HubSpot's study from 2021, the ideal blog post length for SEO should be in the range of 2,100-2,400 words, indicating the value of longer-form content.
3. Research from SEO.co indicates that the average length of the first result on Google has a blog length of 1,500 words, highlighting the significance of this word count for SEO.
4. There are contrasting opinions on Reddit, with a suggestion that the blog length according to SEO should be 1200-1500 words, but questioning whether this still holds true in the age of social media.
5. Hook Agency's research claims that the best content length for SEO in 2023 is between 1,760 and 2,400 words, reinforcing the value of longer content pieces.
6. Yoast SEO advises writing more than 300 words for regular posts or pages to meet SEO requirements.
7. Blogely recommends a blog post containing at least 300 words to rank in search engines.
8. Search Engine Journal highlights the wide range of ideal word counts for SEO, spanning from 250 to more than 2,000 words per piece, depending on the source and the year.

In conclusion, while there are varying opinions on the ideal length of content for SEO, it's evident that longer-form content generally tends to perform well in search engine rankings. However, the specific word count may depend on the nature of the content, the target audience, and the depth of the topic being covered.

Using hyphens in domain names is a topic of debate with valid arguments on both sides. Here's a summary of the key points from various sources:

• SEO Impact: While Google gives value to domain names with hyphens, it's debated whether this value outweighs potential negative impacts. Some advanced SEO practices suggest avoiding hyphens in domain names.
• Keyword Overrating: While it's fine to choose a domain name with a hyphen, the importance of keywords in the domain name is considered overrated by some experts.
• Recall Issues: Hyphens may pose recall issues as people are generally used to domains without hyphens, adding an extra character to the domain name.
• Brand Examples: Some popular brands use hyphens in their domain names, such as sherwin-williams.com, williams-sonoma.com, and coca-cola.com.
• Common Sense: Internet common sense dictates against using hyphens in domain names, and there are arguments against their usage for this reason.
• Trend Consideration: Proponents of the trend insist that hyphens should be considered, especially for domain name ideas drawn from compound phrases.

In conclusion, the decision to use hyphens in domain names should consider the specific circumstances, SEO implications, brand identity, and user experience. It's essential to weigh the advantages and disadvantages before making a decision.

Broken links, also known as dead links, are hyperlinks on a web page that no longer point to their intended destination or return an error when clicked. This often leads to a 404 error page, indicating that the requested page does not exist. Broken links can negatively impact user experience, harm search engine rankings, and hinder the overall credibility of a website.

To find and fix broken links, you can employ various approaches:

• Manual Checking: Regularly review your website's content and test each link to ensure it leads to the correct destination. This method is suitable for smaller websites but may be time-consuming for larger ones.
• Online Tools: Utilise online tools such as Google Search Console, Ahrefs, SEMrush, or Moz's Link Explorer to identify broken links across your website. These tools can provide comprehensive reports on broken links and other technical issues.
• WordPress Plugins: If your website is built on WordPress, there are plugins available, such as Broken Link Checker, that automatically monitor and detect broken links within your content.

Once broken links have been identified, they can be fixed by updating the hyperlink to point to the correct URL, removing the link if the content is no longer available, or implementing 301 redirects to guide users to relevant content. Regular maintenance and proactive management of broken links are crucial for a seamless user experience and strong SEO performance.

Yes, our designers will refine their work in response to your feedback. In fact, the more feedback you can provide about what you're looking for, the better!

Ordering a custom logo design from Infinity3 gives you a bespoke design and unique identity created by a professional designer. Unlike buying a template, you will receive unique artwork based on your specific needs and preferences.

If you haven't found what you're looking for, contact us and we can work with you to get the result you're after.

Once you choose your favourite design, you receive full copyright of the design files as well as professional design files (to allow you to print or alter in the future).

This depends on the particular package you choose. We offer packages of 10+, 50+ and 100+ designs. The more detailed your creative brief and active you are in providing feedback, the more designs you're likely to receive.

You can expect to receive the first designs within 72 hours of submitting your creative brief. It normally takes up to 7 days to complete the project.

We will require the following information from you to start a Managed SEO campaign:

• URL
• Region
• Target Market
• Primary Keywords
• Competitor Information

100% of your monthly budget goes to product deliverables. With our managed service, we have flexible packages based on your site’s needs. Our main strategy is a combination of backlinks, guest posts (high authority links), and optimised Blog content), however, it is customised for your goals.

Our strategy is based on what we have seen work best for thousands of websites over the last ten years.

We’ve seen that links + blog content work awesomely for getting targeted traffic to your site. Google wants to see your site as an authority from a topical depth and topic breadth perspective. This is why we included blog content as a key part of the strategy.

Benefits of investing in your website SEO include:

1. SEO has long-term ranking impacts
2. All SEO deliverables provided are designed to be permanent
3. SEO can be cheaper in the long run

All deliverables have a 30-day turnaround time from the time they are approved.

Unfortunately, this can vary based on how long it takes Google’s crawlers to find the new backlink. We typically see links picked up no later than 90 days after they are completed.

This answer varies depending on your niche, previous SEO work, and the budget that you are working with. For more info about your site specifically, schedule a call with our team.

This product accepts international and non-English keywords as long as they are roman characters (no Japanese, Chinese, Hebrew, etc). The articles can only be in Roman characters too.

At Infinity3, we understand the importance of transparent pricing. That's why we offer budget-friendly packages that start at just £139.99 a month — without any costly down payments, setup fees or hidden costs to worry about! Get in touch today and let us help you choose the perfect package for your requirements.

Get all the benefits of your new website with just a low, monthly payment over 24 months. It's an easy way to get started and we have packages to suit all budgets.

Our subscription service delivers unbeatable value for businesses of all sizes. We make it easy and affordable to access world-class websites, without the need for costly upfront investments or lengthy financing at exorbitant interest rates. Our program is simple: breaking professional website costs into 24 manageable instalments, with no hidden fees or credit checks required - giving you peace of mind that your online presence always meets current industry standards as well as budgetary requirements. Our service is especially useful for small businesses who may not have the funds to invest a lump sum: our payment plans provide peace of mind that even on a limited budget you can have an incredible online presence.

If you're not fully satisfied with the service we provide, don't worry! We offer a 30-day full refund policy so that you can rest easy knowing you won’t lose out. Just contact our support team and we'll take care of everything for you.

At Infinity3, your digital freedom is important to us. Once you pay off the term of your contract for a website with us, it's yours to keep! You can either manage and host the site yourself or take advantage of special discounted rates on our monthly website Care Plans - all without having to commit long-term again.

We understand how important it is for you to get your new website online as quickly as possible, which is why we make sure your website can be ready to launch in as little as 30 days (post onboarding). For larger packages and add-ons, the process may take a bit longer but can still be effortlessly achieved with our assistance and we will keep you informed about time-frames throughout the process.

At Infinity3, we unlock the true potential of your website with an optimised WordPress foundation. As part of every package, our SEO strategies ensure a strong start for better search rankings - including heading tags and URLs to name just two elements. We also provide secure SSL certificates that protect visitors' data as well as fast loading speeds for improved performance - essential when it comes to achieving those top spots in search engine results! Content writing services are available too if you're interested in supercharging your reach even further – simply get in touch today.

Are you looking for compelling content that makes your business shine? Let us help - our experienced copywriters can create SEO-optimised pages that'll leave a lasting impression and get your message across to your website visitors. We offer professional writing services starting at an affordable rate of £40 per page - contact us today to learn more!

Our team can ensure you have the perfect visuals for your website! If we don't already have what you need, our talented staff members can search stock photography networks to help locate the ideal images for your website. Our Business package includes 10 stock images but more can be added on to your package if required.

Get started on your journey to success with Infinity3 today! All it takes is a few minutes - simply get in touch, tell us that you are looking for a pay monthly website and we'll discuss needs. We'll then set up a payment plan that gets you signed up quickly and easily so that you can reap the rewards of working with our team of experts.

Signing up with us gets you on the fast track to a fully customised website. We start by setting up your website hosting and helping you secure the right domain name for your business (if applicable) - all without delay! Then, our onboarding form acts as an insightful guide that walks you through all of the steps needed to craft a site truly reflective of your brand's identity. Our effortless onboarding process guarantees rapid results while still providing ample opportunity for collaborative creativity towards envisioning the perfect website that showcases your business and services.

We do not allow any active Infinity3 pay monthly websites to be hosted outside of our hosting platform. If you would like to host your website elsewhere, you are able to purchase your website design outright.

Contracts cancelled prior to the 24-month completion period will incur a 50% cancellation fee of your remaining balance. If you choose to move your website to an alternative hosting provider or website design company, we require full payment for any remaining contract balance and once received we will provide a complete backup of your website ready for transfer.

Once your contract has ended, we have three options for you to choose from:

1. Renew your contract and get a brand-new website. Times change and technology moves fast, so this would be the perfect time to get your business a new, modern website.
2. Automatically move to one of our Website Care Plans. Let us take the stress out of protecting, maintaining & managing your website with our amazing website care plans. We offer four care plans catering to websites of all sizes and offer a discount for our clients who have completed their pay monthly website design contract.
3. We can package up all the files and folders associated with your website so that you can move your website to a new host, or manage and maintain your website yourself.

No, we can get the ball rolling on designing your website and establishing a concept. While you work on writing the content, we'll even provide an outline to ensure each of your services or products is accurately represented in words on your new website.

No, complete website support is included in all of our Pay Monthly Website packages.