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Opportunity Analysis is a comprehensive evaluation of market trends, competitive landscapes, and consumer behaviour to identify potential areas for business growth and strategic opportunities.

It provides data-driven insights and strategic recommendations that help you make informed decisions, gain a competitive edge, identify new market opportunities, and drive sustainable growth.

Our service includes market research and analysis, competitive landscape assessment, SWOT analysis, consumer behaviour insights, trend analysis and forecasting, and strategic recommendations.

The duration of the process varies depending on the complexity of the market and the specific needs of your business. Typically, it can take a few weeks to complete a thorough analysis and provide comprehensive insights.

Yes, our Opportunity Analysis service is tailored to your specific industry and business needs. We conduct industry-specific research and analysis to ensure relevant and actionable insights.

To get started, contact us through our website or call us directly. We will schedule an initial consultation to discuss your business needs and begin the analysis process.

Our service includes regular updates and patches, security monitoring and enhancements, performance optimisation, content updates and management, backup and recovery services, and technical support. Each plan offers a tailored set of features to meet different business needs.

The frequency of updates depends on the chosen plan. Our Basic Plan includes monthly updates, the Standard Plan includes bi-weekly updates, and the Premium Plan offers weekly updates to ensure your site remains secure and up-to-date.

Yes, our Standard and Premium plans include content management services. We handle regular content updates to keep your website fresh, relevant, and engaging for your visitors.

We provide continuous security monitoring and implement robust security measures. Our services include regular security patches, vulnerability assessments, and advanced security enhancements to protect your site from potential threats.

Our backup and recovery services ensure business continuity. We perform regular backups based on your plan (monthly, bi-weekly, or weekly) and offer swift recovery options in case of data loss or website failure.

We offer ongoing technical support to address any issues that arise. Our team is available to troubleshoot problems, provide assistance, and ensure your website operates smoothly.

Consider your website’s size, complexity, and specific needs. Our Basic Plan is suitable for smaller websites, the Standard Plan is ideal for growing businesses, and the Premium Plan is perfect for larger sites requiring comprehensive support. Contact us if you need help choosing the right plan.

Getting started is easy. Choose the plan that fits your needs, sign up through our website, and our team will guide you through the initial setup and maintenance process.

We offer customisable solutions to meet your specific needs. During the initial consultation, discuss your requirements with our team, and we will create a tailored maintenance plan for your website.

Yes, we provide regular performance reports to keep you informed about your website’s health. Reports include details on updates, security status, performance metrics, and more, helping you understand the impact of our maintenance services.

A Website Health Check is a comprehensive evaluation of your website’s performance, security, SEO, and user experience. It identifies potential issues and provides recommendations for improvement to ensure your site operates at its best.

It’s recommended to perform a Website Health Check at least twice a year. Regular checks help to maintain optimal performance, security, and user experience, and to keep up with any changes in SEO best practices.

Our performance analysis examines your website’s load times, responsiveness, and overall speed. We identify bottlenecks and provide solutions to enhance your site’s efficiency and user experience.

Our security assessment identifies vulnerabilities in your website’s infrastructure. We check for outdated software, potential entry points for hackers, and compliance with security best practices, providing recommendations to strengthen your defences.

Our SEO evaluation covers on-page and off-page factors. We analyse keywords, meta tags, content quality, backlink profile, and more to improve your site’s search engine rankings and drive organic traffic.

No, our health check is non-intrusive. We analyse your website without making changes to its current functionality. Any improvements will be suggested, and implementation can be done at your convenience.

The duration of a health check varies depending on the size and complexity of your website. Generally, it takes 1-2 days to complete a thorough analysis and deliver detailed reports.

You will receive a comprehensive report detailing your website’s current health, performance metrics, security vulnerabilities, SEO status, and user experience issues. The report includes actionable recommendations for improvement.

Yes, we offer implementation services to help you apply the recommended changes. Our team can assist with performance enhancements, security updates, SEO optimisations, and more.

Getting started is easy. Contact us through our website, and our team will schedule an initial consultation to discuss your needs and begin the health check process.

Our service includes speed optimisation, SEO improvements, mobile responsiveness adjustments, user experience (UX) enhancements, content optimisation, and conversion rate optimisation (CRO). Each plan offers a tailored set of features to meet different business needs.

The timeline varies based on the selected plan and specific requirements. Generally, the process can take from a few days for basic optimisations to several weeks for comprehensive enhancements.

Yes, we can optimise your existing website. Our team will conduct a thorough analysis to identify areas for improvement and implement the necessary changes to enhance performance and user experience.

Our pricing plans are designed to cater to different needs. The Basic Plan is suitable for small websites or startups, the Standard Plan is ideal for growing businesses, and the Premium Plan is perfect for large enterprises seeking advanced optimisation. Contact us if you need help choosing the right plan.

You can expect faster load times, improved search engine rankings, enhanced mobile experience, better user engagement, and increased conversion rates. The specific results will depend on the current state of your website and the selected optimisation plan.

We use various analytics tools to measure the performance of your website before and after optimisation. Metrics such as load times, bounce rates, search engine rankings, and conversion rates are monitored to assess the effectiveness of our services.

Yes, our Care Plans include ongoing support and maintenance. We offer regular performance monitoring, updates, and adjustments to ensure your website continues to perform optimally.

Absolutely. We offer tailored solutions to meet your specific needs. During the initial consultation, you can discuss your requirements with our team, and we will create a customised optimisation plan for your website.

Getting started is easy. Choose the plan that best fits your needs, sign up through our website, and our team will guide you through the initial consultation and optimisation process.

Customer satisfaction is our priority. If you are not satisfied with the results, we will work with you to address any concerns and make necessary adjustments to ensure your website meets your expectations.

Our service includes custom website development, platform integration (e.g., WooCommerce), shopping cart and payment gateway integration, mobile-friendly design, product management systems, SEO and marketing solutions, and security compliance.

The timeline varies based on the complexity and specific requirements of your project. Typically, it takes 4-8 weeks from initial consultation to launch.

Yes, we can integrate your existing WordPress site with leading eCommerce platforms such as WooCommerce, and SureCart to enhance its functionality and user experience.

Yes, we offer ongoing support and maintenance packages (Care Plans) to ensure your eCommerce site remains up-to-date, secure, and fully functional.

We implement robust security measures including SSL certificates, PCI compliance, regular security updates if you are on one of our Care Plans, and vulnerability assessments to protect your site and customer data.

Absolutely. Our service includes comprehensive SEO and marketing solutions to increase your site’s visibility, drive traffic, and boost sales.

We offer tailored customisation options to meet your specific needs. Whether you need unique functionalities or integrations, our team can deliver custom solutions.

Getting started is easy. Choose the package that fits your needs, sign up through our website, and our team will guide you through the initial consultation and project planning.

We support a variety of eCommerce platforms including WooCommerce, SureCart, and more, ensuring seamless integration and enhanced functionality.

Yes, we provide training sessions to help you and your team manage the eCommerce site efficiently, covering everything from product management to order processing and marketing.

Our logo design process includes an initial consultation to understand your brand, creation of custom logo concepts, revisions based on your feedback, and delivery of high-resolution and vector files.

The timeline varies based on the complexity and number of revisions. Typically, the process takes 1-2 weeks from initial concepts to final delivery.

Yes, we offer unlimited revisions with each plan to ensure your satisfaction.

You will receive high-resolution files in PNG, JPEG, and PDF formats. Vector files in AI, EPS, and SVG formats are also provided.

We work closely with you during the initial consultation to understand your preferences. If you are not satisfied with the initial concepts, we will refine them based on your feedback until you are happy with the design.

Getting started is easy. Choose the package that fits your needs, sign up through our website, and provide us with some details about your brand and design preferences. Our team will take it from there.

Yes, we provide support to ensure your logo files are properly implemented and answer any questions you may have post-delivery.

Yes, once the logo is finalised and delivered, you have full rights to use it for all commercial purposes.

We address a variety of issues including bug fixes, broken links repair, design and layout adjustments, functionality improvements, mobile responsiveness, and performance enhancements.

Our goal is to provide quick turnaround times, typically resolving most issues within 24-48 hours, depending on the complexity of the task.

No, our Website Fixes service is designed to be flexible with no long-term commitments. You can use our services as needed.

No, our pricing is transparent with no hidden fees. The price we quote you is what you pay for the services included.

Yes, you can combine multiple tasks into one request. We will assess the combined tasks and provide a quote based on the complexity and time required.

Getting started is easy. Get in touch with us and provide details about the task you need assistance with. Our team will take it from there.

Yes, we provide support to ensure the task has been completed to your satisfaction. If you encounter any issues after the task is completed, our team is here to help.

You can contact us through our website’s contact form, by phone, or via email. Our support team is available to answer any questions you may have.

The timeline for a web design project varies depending on the complexity and specific requirements of your website. On average, a standard website can take 4-6 weeks from initial consultation to launch. More complex projects, such as e-commerce sites, may take longer. We provide a detailed timeline during the planning phase.

Your input is crucial to creating a website that reflects your vision and meets your business needs. We work closely with you throughout the design process, from initial concepts to final revisions, ensuring your feedback is incorporated at every stage.

Absolutely! All our designs are responsive and mobile-friendly, ensuring your website looks and functions perfectly on all devices, including desktops, tablets, and smartphones.

We understand that your website may need updates and changes over time. We offer flexible maintenance plans that include regular updates and modifications as needed. You can also contact us for one-time changes and updates.

Yes, we build our websites with user-friendly content management systems (CMS) that allow you to easily update and manage your content. We also provide training to help you get comfortable with your new website.

Yes, we integrate SEO best practices into our web design process. This includes optimising your website’s structure, content, and meta tags to improve search engine visibility. We also offer advanced SEO services for more comprehensive optimisation.

Yes, we specialise in designing and developing e-commerce websites. Our e-commerce solutions include custom online stores, secure payment gateways, and easy product management to help you sell your products and services online effectively.

The cost of a new website depends on various factors, including the complexity of the design, the number of pages, and any additional features you require. We offer a range of pricing plans to suit different budgets, and we provide custom quotes based on your specific needs.

Yes, we offer ongoing maintenance and support services to keep your website updated, secure, and running smoothly. Our support plans can be customised to suit your specific needs, providing you with peace of mind.

Getting started is easy! Simply Contact Us to schedule a consultation. We’ll discuss your project requirements, provide you with a detailed proposal, and guide you through the next steps to bring your vision to life.

Domain management involves the various processes and tasks required to maintain and control your domain names, including registration, renewal, transfer, DNS management, and security features.

Transferring your domain to our platform is simple. Start by unlocking your domain with your current registrar, obtain the transfer authorization code, and then initiate the transfer process through our customer support team. Our team is available to assist you every step of the way.

WHOIS privacy protection is a service that hides your personal information from the public WHOIS database. This helps protect your identity and reduces the risk of spam and other malicious activities.

Automated renewal ensures your domain never expires by automatically renewing it before the expiration date. We can set up automated renewal for you and send you an invoice at the time of renewal.

We offer a range of security features, including two-factor authentication, WHOIS privacy protection, automated backups, and domain locking. These features help protect your domains from unauthorised access and other security threats.

If your domain expires, it will enter a grace period during which you can renew it without losing ownership. After the grace period, the domain may become available for registration by others. Setting up automated renewals can help you avoid this risk.

You can contact our customer support team 24/7 via phone, email, or live chat. Visit our Contact Us page for more details and to find the best way to reach us.

Yes, we offer discounts for bulk domain registrations and renewals. Contact our sales team to learn more about our bulk pricing options and how you can save on managing multiple domains.

Domain parking allows you to monetise unused domains by displaying relevant ads. This service helps you generate revenue from domains you are not actively using while keeping them ready for future use.

Email hosting is a service that allows you to create custom email addresses using your domain name. It provides secure, reliable, and professional email communication tailored to your business needs.

Setting up your email hosting account is simple. After choosing a plan, follow our step-by-step setup guide provided. Our support team are always available to assist you.

We offer various storage options to suit different business needs, from basic plans with generous storage to premium plans with unlimited storage.

Our advanced spam protection uses state-of-the-art filtering technologies to detect and block spam, viruses, and other malicious emails, keeping your inbox safe and secure.

Yes, our email hosting services seamlessly integrate with popular email clients such as Outlook, Apple Mail, and more. Detailed instructions are provided in our support documentation.

We offer dedicated customer support through phone, email, and live chat. Our team of experts is always ready to help with any issues or questions you may have.

Absolutely. We use advanced security protocols, including encryption and regular backups, to ensure your email data is protected and easily recoverable.

Yes, you can upgrade your plan at any time to accommodate your growing business needs. Simply contact our support team, and they will assist you with the upgrade process.

If you exceed your storage limit, you will receive a notification. You can then choose to either delete old emails or upgrade to a plan with more storage.

We pride ourselves on providing a highly reliable service with a 99.9% uptime guarantee, ensuring your emails are always accessible when you need them.

On-Page Optimisation involves improving various elements of your website, such as content, meta tags, and internal linking, to enhance its visibility on search engines and improve user experience.

Optimising your website helps it rank higher in search engine results, attracts more organic traffic, improves user engagement, and increases conversion rates, ultimately driving business growth.

Results from On-Page Optimisation can vary, but typically, you may start noticing improvements in search engine rankings and traffic within a few weeks to a few months, depending on the competitiveness of your industry.

No technical knowledge is required. Our team of experts handles all aspects of On-Page Optimisation, providing you with detailed reports and insights into the improvements made.

Yes, we can optimise both new and existing websites. Our services include a thorough audit of your current site to identify and address any areas that need improvement.

Our process includes keyword research and integration, meta tags optimisation, content enhancement, internal linking structure improvement, image optimisation, URL structuring, mobile optimisation, and page speed improvement.

We measure success through various metrics, including search engine rankings, organic traffic, user engagement, and conversion rates. We provide detailed analytics and reporting to show the impact of our optimisation efforts.

While On-Page Optimisation can provide immediate benefits, ongoing optimisation is recommended to maintain and improve your website’s performance as search engine algorithms and user behaviours evolve.

Getting started is easy. Simply contact us through our website, and our team will conduct an initial consultation to understand your needs and develop a tailored optimisation plan for your website.

We create a wide range of content including blog posts, website content, social media posts, email marketing content, video scripts, product descriptions, whitepapers, e-books, and press releases.

We start with a detailed consultation to understand your brand voice, goals, and audience. Our writers then tailor the content to align with your brand’s unique style and tone.

Turnaround time depends on the complexity and volume of the content. Typically, blog posts and social media content are delivered within a week, while more extensive projects like whitepapers and e-books may take longer.

Yes, we offer revisions to ensure the content meets your expectations. We collaborate with you during the review process to make any necessary adjustments.

Our SEO experts incorporate relevant keywords, meta tags, and best practices into the content to enhance its search engine visibility and attract organic traffic.

We use advanced analytics tools to track the performance of your content. You will receive detailed reports on metrics such as engagement, traffic, and conversions, helping you understand the impact of our content.

Simply contact us through our website or give us a call. We will schedule a consultation to discuss your needs and develop a tailored content strategy for your business.

Yes, we offer customised content packages to meet the specific needs of your business. Contact us to discuss your requirements, and we will create a package that suits your goals and budget.

Website security involves protecting your website from cyber threats, such as malware, hackers, and other malicious activities, to ensure the safety and integrity of your data and operations.

Website security is crucial to protect sensitive information, maintain customer trust, prevent data breaches, and ensure your website remains operational and accessible.

We recommend regular malware scans at least once a week to detect and remove any malicious software promptly.

An SSL certificate encrypts data transmitted between your website and its visitors, ensuring secure communication. It also builds trust with users and improves your website’s SEO ranking.

Our DDoS protection services detect and mitigate high-traffic attacks that aim to overwhelm your website, ensuring continuous accessibility and performance.

During a security audit, we thoroughly examine your website’s security measures, identify vulnerabilities, and provide recommendations to enhance your defences.

Our vulnerability patching services regularly update your website’s software and systems with the latest security patches to prevent exploits.

If your website is hacked, our incident response and recovery services will take swift action to mitigate damage, restore functionality, and prevent future incidents.

Yes, we offer customised security plans to meet the specific needs of your business. Contact us to discuss your requirements and create a tailored solution.

Simply contact us through our website or give us a call. We will schedule a consultation to assess your needs and develop a comprehensive security strategy for your website.

We offer a range of hosting plans including Shared Hosting, VPS Hosting, Dedicated Hosting, Cloud Hosting, Managed WordPress Hosting, and E-commerce Hosting to suit various needs and budgets.

Consider your website’s size, traffic, and specific requirements. For small blogs or personal sites, Shared Hosting is ideal. VPS, Managed WordPress and Dedicated Hosting are better for growing businesses and high-traffic sites. Our team can also help you decide.

Shared Hosting means your website shares server resources with other sites, making it cost-effective. VPS Hosting provides dedicated resources on a shared server, offering more power and flexibility.

We guarantee high uptime and fast loading speeds with robust security measures. Our infrastructure is designed for maximum reliability to keep your site accessible at all times.

Yes, you can easily upgrade your hosting plan as your website grows. Our scalable solutions ensure a smooth transition without any downtime.

We provide customer support through phone, email, and live chat. Our dedicated support team is always available to assist you with any issues or questions.

Yes, we offer a 30-day money-back guarantee. If you’re not satisfied with our hosting services, you can request a full refund within the first 30 days of service.

Our hosting solutions include robust security features such as firewalls, DDoS protection, SSL certificates, and regular security audits to protect your website from threats.

Getting started is easy. Choose the hosting plan that best suits your needs, sign up through our website, and our team will guide you through the setup process.

Yes, we offer free website migration services to help you transfer your site to our hosting platform with minimal downtime and no hassle.

Website policies are legal documents that outline the rules, guidelines, and practices for using a website. They include privacy policies, cookie policies, cookie consent and terms of service to ensure compliance with legal regulations and build trust with users.

Since you are collecting personal information (e.g. name and email on your contact form), you are required to have a Privacy Policy. Currently, the following laws require Privacy Policies for most websites: 

• General Data Protection Regulation (GDPR)
• UK Data Protection Act 2018
• California Online Privacy and Protection Act of 2003 (CalOPPA)
• California Privacy Protection Act (CCPA)
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Delaware Online Privacy and Protection Act (DOPPA)
• Nevada Revised Statutes Chapter 603A;

There are also about a dozen other states that are proposing their own privacy laws that would require most businesses to have a Privacy Policy and would affect how that Privacy Policy is written, requiring you to make changes on a regular basis. 

You are collecting personal information on your website if you have a contact form that asks for the user’s name, email, or phone number. Also, you’re collecting personal information if you ask for the user’s email to sign them up for an email newsletter. 

While technically you could write these policies yourself, we do not recommend that you do so. There are a lot of laws, cases and legal opinions on how to write these policies correctly. If you have not spent years studying law and cases, it is very likely that the policy you write would be incomplete, incorrect and non-compliant. Also, there are currently a lot of new privacy laws that are being proposed and passed, meaning that you’d have to constantly stay up to date with these laws and amend your Privacy Policy yourself every time. This would take a lot of time and effort on your part and would take you away from your actual business.

Some of the laws that are being proposed or passed do not limit enforcement and liability to large companies only so your small business could be liable as well. Also, consumers do not distinguish between small and large businesses when it comes to protecting their privacy and are less likely to buy from companies that do not respect their privacy. 

Using a template that you found online is definitely tempting, especially since there are so many free ones out there. However, when you use a template, you can’t be sure who wrote it so you don’t know whether it’s correct or even compliant with the legal requirements. Also, a template does not automatically update, meaning that you’ll have to keep track of all of the constantly changing laws, which I’m going to guess is something that you don’t have time for. 

Terms of Service is a great way to answer frequently asked customer questions and protect yourself from liability. Terms of Service provides the following: 

• If you sell products and services, it provides information on refunds, order cancellations and returns. This will help answer customer questions and will take them further down the path to actually buying; 
• It will protect your intellectual property by making sure that everyone who goes onto your website knows that your logo, name, etc. are yours; and
• If you have links to third party sites on your website (e.g. social media links), it will help protect you in case the user gets a virus from that third party website. 

You could try and copy and paste someone else’s Privacy Policy, rewrite it to fit your website and then paste it onto your website. However, by doing so, you’d be committing copyright infringement, which could get you sued. Also, you don’t know whether that policy is compliant with the current laws and it won’t auto-update for you, meaning that you’ll have to keep track of the changes to the law which are increasing. Having Infinity3 generate a policy for you is much easier, less time consuming and safer. 

Website policies protect your business by ensuring compliance with laws such as GDPR and CCPA, reducing legal risks, and enhancing user trust by clearly explaining how their data is handled.

Policies should be updated regularly to reflect changes in laws and regulations. Our service offers automatic updates to ensure your policies remain current and compliant.

Our pricing plans include essential policies like privacy policy, cookie policy, cookie consent banner and terms of service (if required).

We charge a yearly fee for this service because it automatically updates your policies whenever the law changes. Over the last year, two new privacy laws went into effect in the US - California and Nevada and we have seen some changes in the United Kingdom as well. Also, there are about a dozen other states that are proposing new privacy laws as well. We charge a yearly fee because that’s a lot of research, studying and changes to your Privacy Policy that we undertake for you.

Getting started is easy. Choose the plan that best fits your needs, sign up through our website, and our team will guide you through the setup process to ensure your policies are implemented correctly.

Non-compliance can result in legal penalties and damage to your business’s reputation. Our services help you stay compliant by providing up-to-date, legally sound policies.

Yes, our support team is available to help you implement and manage your website policies, ensuring they are correctly integrated and maintained.

Automatic updates ensure that your website policies are always current with the latest legal requirements. Our team monitors changes in regulations and updates your policies accordingly.

Our plans are available on an annual basis, with no long-term contracts required. You can renew or change your plan as needed to continue receiving our services.

Regular updates are crucial to maintaining your website’s security, performance, and functionality. Updates ensure your site is protected against vulnerabilities, runs efficiently, and benefits from the latest features and improvements.

Our service includes core WordPress updates, theme updates, plugin updates, security patches, and compatibility testing. We ensure all aspects of your site are current and functioning optimally.

We recommend updating your site as soon as updates are available. Typically, this can be weekly or monthly, depending on the frequency of releases from WordPress and third-party developers.

We perform comprehensive compatibility testing with each update to ensure your site remains fully functional. In the rare case of conflicts, our team will resolve any issues promptly.

Our team is prepared to handle any issues that arise from updates. We will quickly troubleshoot and fix any problems, ensuring your site remains operational with minimal downtime.

As part of our service, we regularly check and update all your plugins. You will receive detailed reports on the status of your plugins and any actions taken.

We strive to perform updates with minimal disruption to your site. In most cases, updates are completed without noticeable downtime. For significant updates, we schedule them during off-peak hours to minimise impact.

Getting started is easy. Simply choose the plan that best suits your needs, sign up through our website, and our team will guide you through the setup process to begin regular updates and maintenance for your site.

Yes, our team has experience with a wide range of themes and plugins, including custom solutions. We ensure all components of your site are updated and compatible.

We offer a variety of one-off tasks, including website updates and edits, security audits, performance optimisation, content uploads and formatting, bug fixes, and SEO improvements.

Our goal is to provide quick turnaround times, typically completing tasks within 24-48 hours, depending on the complexity of the task.

No, our one-off tasks are designed to be flexible with no long-term commitments. You can use our services as needed.

No, our pricing is transparent with no hidden fees. The price you see for each plan is what you pay for the services included.

Yes, you can combine multiple tasks into one request. We will assess the combined tasks and provide a quote based on the complexity and time required.

Getting started is easy. Choose the plan that fits your needs, sign up through our website, and provide details about the task you need assistance with. Our team will take it from there.

Yes, we provide support to ensure the task has been completed to your satisfaction. If you encounter any issues after the task is completed, our team is here to help.

You can contact us through our website’s contact form, by phone, or via email. Our support team is available to answer any questions you may have.

A WordPress Care Plan is a service designed to keep your website secure, updated, and running smoothly. It includes regular maintenance, updates, backups, security checks, and performance optimisations.

A WordPress Care Plan ensures your website remains secure and functional, minimising downtime and protecting against cyber threats. It allows you to focus on your business while we handle the technical aspects of maintaining your site.

We believe strongly that giving back to the community is one of the most rewarding things a business can do for local charities. We offer both local and national charities and not-for-profit organisations 20% discount on all of our web design services, website hosting services, care plans and SEO services.

We handle all the necessary tasks to ensure the smooth operation of your website, allowing you to prioritise your business with peace of mind.

Rest assured, we believe in transparency. Our comprehensive site reports provide detailed insights into our activities, including updates, completed backups, and more, so you're always informed about the behind-the-scenes operations.

Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.

We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.

Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.

In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.

All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.

Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.

All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.

Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with several websites, freelancers, agencies and more.

Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.

Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating/adding images and more. Major design changes, features or functionality additions are not included. For these tasks, we'll provide a quote for the time required.

Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.

Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.

Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.

Yes, we offer discounts if you would like us to manage multiple sites for you. We also offer discounts on our "Maintain" and "Manage" plans for registered charities. If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.

Your website will be backed up daily. This ensures that you have recent copies of your site that can be restored quickly in case of any issues.

Our 24/7 monitoring system will alert us immediately if your website goes down. Our team will quickly diagnose and resolve the issue to minimise downtime and restore your site as soon as possible.

Yes, you can upgrade your Care Plan at any time to access additional features and services. Simply contact our support team, and we will assist you with the upgrade process.

Yes, we handle all updates for your WordPress core, themes, and plugins to ensure everything is up-to-date and compatible, reducing the risk of security vulnerabilities and conflicts.

Getting started is easy. Choose the Care Plan that best suits your needs, provide us with your website details, and our team will handle the rest. We will set up your plan quickly and ensure your site is well-maintained from day one.

Yes, we offer additional support services for issues and tasks beyond the scope of our standard care plans. Contact us to discuss your specific needs, and we will provide a solution tailored to your requirements.

You can contact our support team through email, phone, or live chat. Our team is available to assist you with any questions or issues you may have regarding your care plan or website.

At Infinity3, we understand the importance of transparent pricing. That's why we offer budget-friendly packages that start at just £139.99 a month — without any costly down payments, setup fees or hidden costs to worry about! Get in touch today and let us help you choose the perfect package for your requirements.

Get all the benefits of your new website with just a low, monthly payment over 24 months. It's an easy way to get started and we have packages to suit all budgets.

Our subscription service delivers unbeatable value for businesses of all sizes. We make it easy and affordable to access world-class websites, without the need for costly upfront investments or lengthy financing at exorbitant interest rates. Our program is simple: breaking professional website costs into 24 manageable instalments, with no hidden fees or credit checks required - giving you peace of mind that your online presence always meets current industry standards as well as budgetary requirements. Our service is especially useful for small businesses who may not have the funds to invest a lump sum: our payment plans provide peace of mind that even on a limited budget you can have an incredible online presence.

If you're not fully satisfied with the service we provide, don't worry! We offer a 30-day full refund policy so that you can rest easy knowing you won’t lose out. Just contact our support team and we'll take care of everything for you.

At Infinity3, your digital freedom is important to us. Once you pay off the term of your contract for a website with us, it's yours to keep! You can either manage and host the site yourself or take advantage of special discounted rates on our monthly website Care Plans - all without having to commit long-term again.

We understand how important it is for you to get your new website online as quickly as possible, which is why we make sure your website can be ready to launch in as little as 30 days (post onboarding). For larger packages and add-ons, the process may take a bit longer but can still be effortlessly achieved with our assistance and we will keep you informed about time-frames throughout the process.

At Infinity3, we unlock the true potential of your website with an optimised WordPress foundation. As part of every package, our SEO strategies ensure a strong start for better search rankings - including heading tags and URLs to name just two elements. We also provide secure SSL certificates that protect visitors' data as well as fast loading speeds for improved performance - essential when it comes to achieving those top spots in search engine results! Content writing services are available too if you're interested in supercharging your reach even further – simply get in touch today.

Are you looking for compelling content that makes your business shine? Let us help - our experienced copywriters can create SEO-optimised pages that'll leave a lasting impression and get your message across to your website visitors. We offer professional writing services starting at an affordable rate of £40 per page - contact us today to learn more!

Our team can ensure you have the perfect visuals for your website! If we don't already have what you need, our talented staff members can search stock photography networks to help locate the ideal images for your website. Our Business package includes 10 stock images but more can be added on to your package if required.

Get started on your journey to success with Infinity3 today! All it takes is a few minutes - simply get in touch, tell us that you are looking for a pay monthly website and we'll discuss needs. We'll then set up a payment plan that gets you signed up quickly and easily so that you can reap the rewards of working with our team of experts.

Signing up with us gets you on the fast track to a fully customised website. We start by setting up your website hosting and helping you secure the right domain name for your business (if applicable) - all without delay! Then, our onboarding form acts as an insightful guide that walks you through all of the steps needed to craft a site truly reflective of your brand's identity. Our effortless onboarding process guarantees rapid results while still providing ample opportunity for collaborative creativity towards envisioning the perfect website that showcases your business and services.

We do not allow any active Infinity3 pay monthly websites to be hosted outside of our hosting platform. If you would like to host your website elsewhere, you are able to purchase your website design outright.

Contracts cancelled prior to the 24-month completion period will incur a 50% cancellation fee of your remaining balance. If you choose to move your website to an alternative hosting provider or website design company, we require full payment for any remaining contract balance and once received we will provide a complete backup of your website ready for transfer.

Once your contract has ended, we have three options for you to choose from:

1. Renew your contract and get a brand-new website. Times change and technology moves fast, so this would be the perfect time to get your business a new, modern website.
2. Automatically move to one of our Website Care Plans. Let us take the stress out of protecting, maintaining & managing your website with our amazing website care plans. We offer four care plans catering to websites of all sizes and offer a discount for our clients who have completed their pay monthly website design contract.
3. We can package up all the files and folders associated with your website so that you can move your website to a new host, or manage and maintain your website yourself.

No, we can get the ball rolling on designing your website and establishing a concept. While you work on writing the content, we'll even provide an outline to ensure each of your services or products is accurately represented in words on your new website.

No, complete website support is included in all of our Pay Monthly Website packages.