---
title: Check enquiries from your website or funnel in Infinity3
description: "Confirm that visitor submissions reach your team and that the intended follow-up happens. #### Before you start You’ll need access to the page, its form and the relevant contact records. #### Check a submission 1. Open **Sites** → **Forms** →…"
url: "https://www.infinity3.co.uk/help/check-enquiries-from-your-website-or-funnel-in-infinity3/"
updated: "2026-10-08"
category: "Infinity3 Platform / Websites & Funnels"
---

# Check enquiries from your website or funnel in Infinity3

Confirm that visitor submissions reach your team and that the intended follow-up happens.

#### Before you start

You’ll need access to the page, its form and the relevant contact records.

#### Check a submission

1. Open **Sites** → **Forms** → **Submissions**.
2. Select the form used on the page.
3. Find the entry and review its answers.
4. Search **Contacts** for the submitted email or phone number.
5. Check that the relevant information appears on the contact record.

For a survey, use **Sites** → **Surveys** → **Submissions**.

#### Check team follow-up

Review configured form notifications and any workflow using the relevant submission trigger.

If a workflow should create a task or opportunity, check that record and the workflow’s **Enrollment History** and **Execution Logs**.

#### Test the complete journey

Open the live page and submit an entry using contact details you control. Note the time, then check the confirmation, saved response and follow-up.

#### Review page performance

Open the website or funnel’s **Stats** tab and choose a date range. Review views and opt-ins where available.

#### Things to know

- Page statistics don’t replace checking individual submissions.
- A thank-you message doesn’t prove that an email notification arrived.
- Submissions appear in Conversations only when the relevant form setting is enabled.

If an enquiry is missing, contact Infinity3 with the page URL, form name, submitted details and test time.