---
title: "Check sending-domain verification in Infinity3"
description: "Confirm that your sending-domain records are detected before relying on the domain for campaigns. #### Before you start Add your sending domain and arrange its DNS records. Keep the record list shown in Infinity3 available for comparison. #### Check verification…"
url: "https://www.infinity3.co.uk/help/check-sending-domain-verification-in-infinity3/"
updated: "2026-10-08"
category: Infinity3 Platform / Email Marketing
---

# Check sending-domain verification in Infinity3

Confirm that your sending-domain records are detected before relying on the domain for campaigns.

#### Before you start

Add your sending domain and arrange its DNS records. Keep the record list shown in Infinity3 available for comparison.

#### Check verification

1. Open **Settings** → **Email Services** → **Dedicated Domain** or **Dedicated Domain and IP**.
2. Find the intended domain.
3. Use **Verify Records**, **Verify DNS Settings** or the equivalent control shown.
4. Review which records are verified and which are still outstanding.
5. Check the domain’s SSL status where displayed.

DNS changes may take time to become visible. Wait for updates to propagate before assuming an immediate verification failure means the records are wrong.

#### Check an outstanding record

Ask your DNS administrator to compare its type, host, value and any priority against the generated instructions.

Some providers append the main domain automatically to the host field. Check their instructions so the domain name is not accidentally added twice.

#### Test the result

Once verification is complete, check the campaign sender and run a controlled email test, including any tracked links.

#### Things to know

- Copy values from your account rather than another business’s example.
- Domain verification does not guarantee inbox placement.
- If SSL remains unissued, review DNS and the available re-verification process.
- Keep changes coordinated with whoever manages your domain.

Contact Infinity3 with the domain, outstanding record type and error. Do not include DNS-provider credentials.