---
title: Configure a course completion certificate in Infinity3
description: "Give learners a branded certificate when they complete the configured course. #### Before you start You’ll need permission to manage courses and certificates. Prepare the certificate wording and check what completion represents for your course. Use wording that accurately describes…"
url: "https://www.infinity3.co.uk/help/configure-a-course-completion-certificate-in-infinity3/"
updated: "2026-10-08"
category: "Infinity3 Platform / Courses & Memberships"
---

# Configure a course completion certificate in Infinity3

Give learners a branded certificate when they complete the configured course.

#### Before you start

You’ll need permission to manage courses and certificates. Prepare the certificate wording and check what completion represents for your course.

Use wording that accurately describes the achievement.

#### Review the course certificate

1. Open **Memberships** → **Courses** → **Products**.
2. Select the course and open **Certificates**.
3. Review any existing or default completion certificate.
4. Use **Attach** or the available editing control to select the intended template.
5. Check the completion category, certificate details and active status.
6. Save.

New courses may include a default completion certificate. Review it before launch rather than assuming no certificate will be issued until you add one.

#### Test completion

Use a test learner and complete the course through the normal learner journey. Check the certificate email, download link, learner name, course title and branding.

Review issued certificates under **Memberships** → **Certificates**, where available.

#### Change or disable issuance

Use the certificate’s available inactive, draft or removal control when it should no longer be issued. Review already issued certificates separately.

#### Things to know

- Category-completion certificates can have separate settings.
- A completion certificate does not establish external accreditation.
- Disabling future issuance does not automatically retract copies already downloaded.

Contact Infinity3 with the course, learner and completion time if a certificate is missing or incorrect.