---
title: Create saved conversation views in Infinity3
description: "Save commonly used filters so you can return to a useful set of conversations quickly. #### Create a view 1. Open **Conversations → Views**. 2. Select **Create View** and enter a clear name. 3. Add your filters, such as assigned…"
url: "https://www.infinity3.co.uk/help/create-saved-conversation-views-in-infinity3/"
updated: "2026-10-08"
category: "Infinity3 Platform / Email & Conversations"
---

# Create saved conversation views in Infinity3

Save commonly used filters so you can return to a useful set of conversations quickly.

#### Create a view

1. Open **Conversations → Views**.
2. Select **Create View** and enter a clear name.
3. Add your filters, such as assigned user, tags or last message channel.
4. Use **AND** when every condition must match, or **OR** when any condition can match.
5. Select **Create View** to save it.

For an email-focused view, choose **Last Message Channel → Is → Email**. This checks the most recent message’s channel, rather than whether the conversation has ever contained an email.

#### Share a view

Views are private by default. An administrator can open the view’s menu and choose **Share**.

For a shared “assigned to me” view, use **Logged In User** in the Assigned To filter so it adapts to the person opening it.

#### Check the results

Views update as conversations match or stop matching the filters. Shared views respect existing permissions, so colleagues may see different results.

If a conversation appears missing, check the filters and your access. A saved view helps you find work; agree separately how your team will handle it.