---
title: Getting started with Infinity3
description: "Use this guide to prepare for working with Infinity3, whether you’ve chosen a website, SEO, a Website Care Plan, hosting or the Infinity3 Platform. #### Before you start Have your agreed proposal or service details ready. These explain the scope…"
url: "https://www.infinity3.co.uk/help/getting-started-with-infinity3/"
updated: "2026-10-08"
category: Getting Started
---

# Getting started with Infinity3

Use this guide to prepare for working with Infinity3, whether you’ve chosen a website, SEO, a Website Care Plan, hosting or the Infinity3 Platform.

#### Before you start

Have your agreed proposal or service details ready. These explain the scope of your work and any responsibilities or requirements specific to your service.

#### Confirm the next steps

1. Review the services you’ve agreed with Infinity3.
2. Confirm who will be the main contact on your side and who can approve work.
3. Check any welcome message or instructions you’ve received.
4. Prepare the information, access and materials requested for your service.
5. Confirm the next meeting or action with your Infinity3 contact.

If you haven’t received next-step instructions, contact Infinity3 with your business name and the service you’ve agreed.

#### Share your priorities

Explain what you want to achieve, what is most urgent and any dates the team should know about.

For example, tell us if a new website needs to support a planned launch, or if your current setup has an issue that needs attention before other work starts.

#### Things to know

- Onboarding steps depend on the service and agreed scope.
- Access, content or approvals may be needed before particular work can begin.
- Raise changes to your requirements early so their impact can be reviewed.
- Platform setup guides are available in the Help Centre’s \*\*Infinity3 Platform\*\* section.

If you’re unsure what to prepare, contact Infinity3 with the service involved and your question.