---
title: Grant access to a course in Infinity3
description: "Use a course offer to give the right learners access to your training. #### Before you start Prepare your course and decide whether access is free, paid or included in another service. Check the learner’s contact details, particularly their email…"
url: "https://www.infinity3.co.uk/help/grant-access-to-a-course-in-infinity3/"
updated: "2026-10-08"
category: "Infinity3 Platform / Courses & Memberships"
---

# Grant access to a course in Infinity3

Use a course offer to give the right learners access to your training.

#### Before you start

Prepare your course and decide whether access is free, paid or included in another service. Check the learner’s contact details, particularly their email address.

#### Create an offer

1. Open **Memberships** → **Courses** → **Offers**.
2. Select **Create Offer**.
3. Name the offer and select the course or courses it includes.
4. Configure the available pricing and access settings.
5. Save, review and publish the offer.

For a paid checkout, check that the selling product is linked to the intended published membership offer. A payment alone does not grant course access if that connection is missing.

#### Grant access through a workflow

1. Open **Automation** → **Workflows**.
2. Create or edit a workflow with an appropriate enrolment trigger.
3. Add **Course Grant Offer** and select your existing offer.
4. Add an email step with the appropriate learner access instructions or portal link.
5. Test with a test contact before publishing the workflow.

For paid access, use a trigger and conditions that confirm the qualifying purchase.

#### Things to know

- The grant action requires an offer that already exists.
- Granting access does not automatically send login instructions through that action.
- Repeated workflow runs can repeat follow-up emails, so check enrolment conditions.

If access is not granted, contact Infinity3 with the offer name and test contact details.