---
title: Help attendees save event tickets to their phone wallet
description: "Make tickets easy to find at the venue using Apple Wallet or Google Wallet. #### Before you start Wallet passes are for **in-person events**. Check the event’s confirmation message and complete a test registration. #### Include wallet links 1. Open…"
url: "https://www.infinity3.co.uk/help/help-attendees-save-event-tickets-to-their-phone-wallet/"
updated: "2026-10-09"
category: "Infinity3 Platform / Events & Ticketing"
---

# Help attendees save event tickets to their phone wallet

Make tickets easy to find at the venue using Apple Wallet or Google Wallet.

#### Before you start

Wallet passes are for **in-person events**. Check the event’s confirmation message and complete a test registration.

#### Include wallet links

1. Open **Memberships → Events** and select the event.
2. Open **Settings → Notifications**.
3. Under the attendee journey, edit **Registration confirmation**.
4. Choose the supported message channel you want to update.
5. Insert the **Wallet Links** merge field: `{{event.ticket.wallet_links}}`.
6. Save and test the message.

For email delivery of the ticket PDF, keep **Include PDF ticket** selected. The PDF includes Apple Wallet and Google Wallet badges.

#### What attendees do

After registration, attendees choose the available wallet option and follow their device’s prompts. On iPhone, use Apple Wallet; on Android, use Google Wallet.

At the venue, they open the saved pass and present its QR code for check-in.

#### Things to know

- The wallet pass uses the ticket’s existing check-in QR code.
- Each ticket in a multi-ticket order has its own wallet link and pass.
- Online events use their online joining experience instead.

Do not publish private ticket links. If a wallet option fails, contact Infinity3 with the event, device and registration reference.