---
title: Test a workflow before using it in Infinity3
description: "Check your workflow with a dedicated test contact before allowing it to handle customer activity. #### Before you start You’ll need a saved workflow and a test contact using contact details you control. Review every action first. Tests can send…"
url: "https://www.infinity3.co.uk/help/test-a-workflow-before-using-it-in-infinity3/"
updated: "2026-10-07"
category: "Infinity3 Platform / Automations & Workflows"
---

# Test a workflow before using it in Infinity3

Check your workflow with a dedicated test contact before allowing it to handle customer activity.

#### Before you start

You’ll need a saved workflow and a test contact using contact details you control.

Review every action first. Tests can send messages, change records or perform actions in connected services.

#### Run a builder test

1. Open **Automation** → **Workflows** and select the workflow.
2. Keep it in **Draft** while checking the steps.
3. Click **Test Workflow**.
4. Select your test contact and run the test.
5. Check messages, record changes and other expected results.

#### Review the logs

Open **Execution Logs** to inspect the steps that ran. Check for failures, skipped actions and unexpected paths.

Correct the issue and test again using suitable test data.

#### Check the real trigger

A builder test does not prove that a real event will enrol the intended contact.

For a controlled live test, restrict entry to your test event where possible, publish the workflow, then perform the actual event. Check **Enrollment History** and **Execution Logs**.

#### Things to know

- Reusing the same contact can affect results because of its history and workflow settings.
- Confirm timing separately; a quick test does not prove a delayed sequence behaves correctly.
- Check every branch that customers may follow.

Before broader use, restore the intended filters, save and review the final setup.