Reputation Management
Ask and remind customers to share their experience online by guiding your customers to a destination designed to convert them into reviewers and guiding them through selecting the best review site and completing a review of your business with our Reputation Management service.
Track, Monitor & Request Positive Customer Reviews
Ask and remind customers to share their experience online by guiding your customers to a destination designed to convert them into reviewers and guiding them through selecting the best review site and completing a review of your business with our Reputation Management service.
People Reads Reviews
82% of consumers read online reviews for local businesses. The average consumer spends 13 minutes and 45 seconds reading reviews before making a decision.
Reviews Are Trusted
Consumers read an average of 10 online reviews before feeling able to trust a business. Only 53% of people would consider using a business with less than 4 stars.
Reviews Are Influential
90% of consumers used the internet to find a local business in the last year. 57% of consumers will only use a business, product or service if it has 4 or more stars.
Get More Customer Reviews
Customers often don't leave reviews due to it taking too much time and being an inconvenience for customers. This is where our Reputation Management Dashboard comes into play. Our Dashboard removes the tedious nature of requesting a review, making it simple for customers to leave positive reviews across multiple sites!
Why Customers Don’t Write Reviews
"Writing reviews is too tedious"
"I forgot to write the review"
"I have no time"
"No one asked me"
"I didn’t even think about it"
"I don’t know where to write the review"
Convert Customers Into Reviewers
Ask them to write a review
Make the process easier
Follow up with them in a convenient way
With our review platform, you can custom select which site(s) you want your positive reviews on. Choose from over 50 review sites including Google, Yelp, Facebook, and more!
How Reputation Management Works
With one code snippet you can collect reviews anywhere: On your email footer, your thank you page or send it to your email list. If they rate you positively with 4 or 5 stars, they are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses the negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.
1. Sign Up & Install
Sign up and install your custom widget. You can place it anywhere you want – on your website, your email footer, or even send it to your entire email list. You can custom select on which sites you want to improve your customer reviews!
2. Customers Rate You
Customers rate you on a 1-5 star scale. Anything less than 4 stars prompts the reviewer to a private form that can notify you, preventing negative public reviews! Any 4 or 5-star ratings are prompted to leave a review on the website of your choice!
3. Reviews Skyrocket
Your review scores go up on the sites that matter most to you. This helps with conversions, rankings, and trust! Additionally, you can place a review carousel on your website to display all the positive reviews you’ve collected.
Use Multiple Channels To Drive Customers Into The Funnel
Email Drip Campaigns
Automatically email your customer with a drip sequence to encourage reviews!
Website Widgets
Put a review widget on your website or thank you page to encourage reviews.
Convert Customers Into Reviewers
With an easy-to-use clean landing page, we ask for a review. Here, we pre-qualify the review to make sure it will be positive!
Identify Unhappy Customers Before They Write A Review
Happy Customers are presented with review site options. Unhappy customers are taken to a private form where you can handle the complaint privately via email.
Monitor Your Reviews & Promote Positive Reviews
Get email alerts for new reviews. Display your positive reviews on your website to increase conversions!
Awesome Reporting To Track Progress
Overall Average Rating, Rating Distribution, Review Volume & Distribution, Aggregate Reviews & Ratings Over Time and Individual Review Details all with our Reputation Management service!
What Our Clients Say
If you’re looking for a team you can count on, don’t take our word for it – see what our clients are saying. We thrive on client referrals and repeat business as our clients expand their own businesses and recommend us to their family, friends and colleagues. We strive for excellent customer reviews and are incredibly proud of our fantastic reputation.
"It is hard to find this level of dedicated & focused support within such a saturated industry. Thank you Infinity3!"
Robin Axford
"I am absolutely over the moon. I would definitely recommend Infinity3 to anyone wanting an awesome website."
Ann-Marie Winterburn
"Working with Infinity3 was so easy and flexible. I would highly recommend Infinity3 to everyone I know."
Trevor Kearon
We'd Love To Work With You
Get in touch with us to talk about a project or to discuss how we can help you & your business online.
Call Our Friendly Team Of Experts On 01539 303030, Start A Live Chat, Schedule A Callback Or Send Us An Email To [email protected]
