Frequently Asked Questions

You can contact us by filling out the contact form on this page, calling us at 01539 303030, or emailing us at hello@infinity3.co.uk. You can also start a live chat with us on WhatsApp by clicking here .

We offer a wide range of digital services, including web design, web development, SEO, digital marketing, e-commerce solutions, and website maintenance. For a detailed list, please visit our Services page at: https://www.infinity3.co.uk/services/.

Our business hours are Monday to Friday, 9:00 AM to 5:00 PM. We are closed on weekends and public holidays. If you need assistance outside these hours, please leave us a message, and we will get back to you as soon as possible.

We aim to respond to all inquiries within 24 hours during business days, normally same day. For urgent matters, please call us directly at 01539 303030.

Yes, you can schedule a meeting with our team by filling out the contact form or calling us. We offer both in-person and virtual meetings to accommodate your needs.

Yes, we provide support and maintenance services for existing websites. Whether you need updates, security checks, or technical support, our team is here to help.

To start a project, simply contact us through the project enquiry form, call, or email. We will schedule an initial consultation to discuss your needs and how we can help you achieve your goals. You can access our project enquiry form here: https://www.infinity3.co.uk/project-enquiry/

Our web design process includes an initial consultation, discovery phase, design and development, testing, and launch. We also provide post-launch support to ensure your website runs smoothly. You can learn more about our tried and tested process here: https://www.infinity3.co.uk/working-with-infinity3/#process

Yes, we understand that each business has unique needs. We offer customised solutions tailored to your specific requirements to ensure the best results for your project.

Opportunity Analysis is a comprehensive evaluation of market trends, competitive landscapes, and consumer behaviour to identify potential areas for business growth and strategic opportunities.

It provides data-driven insights and strategic recommendations that help you make informed decisions, gain a competitive edge, identify new market opportunities, and drive sustainable growth.

Our service includes market research and analysis, competitive landscape assessment, SWOT analysis, consumer behaviour insights, trend analysis and forecasting, and strategic recommendations.

The duration of the process varies depending on the complexity of the market and the specific needs of your business. Typically, it can take a few weeks to complete a thorough analysis and provide comprehensive insights.

Yes, our Opportunity Analysis service is tailored to your specific industry and business needs. We conduct industry-specific research and analysis to ensure relevant and actionable insights.

To get started, contact us through our website or call us directly. We will schedule an initial consultation to discuss your business needs and begin the analysis process.

Our service includes an initial consultation and needs assessment, competitive analysis, user experience (UX) design strategy, responsive design planning, content strategy, and SEO and performance optimisation recommendations. We provide a comprehensive approach to ensure your website meets your business goals.

The initial consultation involves understanding your business objectives, target audience, and current website performance. We discuss your specific needs and goals to tailor a strategy that fits your unique requirements.

A competitive analysis involves evaluating your competitors’ websites to identify their strengths and weaknesses. This helps us develop strategies that give you a competitive edge in your industry.

A UX design strategy focuses on creating a user-friendly and engaging website. By improving the user experience, you can increase visitor satisfaction, retention, and conversion rates, ultimately driving business growth.

Responsive design planning ensures your website functions well on all devices, including desktops, tablets, and smartphones. This provides a seamless user experience and helps you reach a wider audience.

Yes, we develop content strategies that align with your brand and engage your audience. Our approach includes optimising your content for SEO, ensuring it drives traffic and conversions.

Yes, we offer ongoing support and recommendations to continuously improve your website. Our team is available to help implement strategies and make adjustments as needed to ensure your site remains optimised.

To get started, contact us through our website or call us directly. We’ll schedule an initial consultation to discuss your needs and begin developing a tailored strategy for your website.

Our service includes regular updates and patches, security monitoring and enhancements, performance optimisation, content updates and management, backup and recovery services, and technical support. Each plan offers a tailored set of features to meet different business needs.

The frequency of updates depends on the chosen plan. Our Basic Plan includes monthly updates, the Standard Plan includes bi-weekly updates, and the Premium Plan offers weekly updates to ensure your site remains secure and up-to-date.

Yes, our Standard and Premium plans include content management services. We handle regular content updates to keep your website fresh, relevant, and engaging for your visitors.

We provide continuous security monitoring and implement robust security measures. Our services include regular security patches, vulnerability assessments, and advanced security enhancements to protect your site from potential threats.

Our backup and recovery services ensure business continuity. We perform regular backups based on your plan (monthly, bi-weekly, or weekly) and offer swift recovery options in case of data loss or website failure.

We offer ongoing technical support to address any issues that arise. Our team is available to troubleshoot problems, provide assistance, and ensure your website operates smoothly.

Consider your website’s size, complexity, and specific needs. Our Basic Plan is suitable for smaller websites, the Standard Plan is ideal for growing businesses, and the Premium Plan is perfect for larger sites requiring comprehensive support. Contact us if you need help choosing the right plan.

Getting started is easy. Choose the plan that fits your needs, sign up through our website, and our team will guide you through the initial setup and maintenance process.

We offer customisable solutions to meet your specific needs. During the initial consultation, discuss your requirements with our team, and we will create a tailored maintenance plan for your website.

Yes, we provide regular performance reports to keep you informed about your website’s health. Reports include details on updates, security status, performance metrics, and more, helping you understand the impact of our maintenance services.

A Website Health Check is a comprehensive evaluation of your website’s performance, security, SEO, and user experience. It identifies potential issues and provides recommendations for improvement to ensure your site operates at its best.

It’s recommended to perform a Website Health Check at least twice a year. Regular checks help to maintain optimal performance, security, and user experience, and to keep up with any changes in SEO best practices.

Our performance analysis examines your website’s load times, responsiveness, and overall speed. We identify bottlenecks and provide solutions to enhance your site’s efficiency and user experience.

Our security assessment identifies vulnerabilities in your website’s infrastructure. We check for outdated software, potential entry points for hackers, and compliance with security best practices, providing recommendations to strengthen your defences.

Our SEO evaluation covers on-page and off-page factors. We analyse keywords, meta tags, content quality, backlink profile, and more to improve your site’s search engine rankings and drive organic traffic.

No, our health check is non-intrusive. We analyse your website without making changes to its current functionality. Any improvements will be suggested, and implementation can be done at your convenience.

The duration of a health check varies depending on the size and complexity of your website. Generally, it takes 1-2 days to complete a thorough analysis and deliver detailed reports.

You will receive a comprehensive report detailing your website’s current health, performance metrics, security vulnerabilities, SEO status, and user experience issues. The report includes actionable recommendations for improvement.

Yes, we offer implementation services to help you apply the recommended changes. Our team can assist with performance enhancements, security updates, SEO optimisations, and more.

Getting started is easy. Contact us through our website, and our team will schedule an initial consultation to discuss your needs and begin the health check process.

Our service includes speed optimisation, SEO improvements, mobile responsiveness adjustments, user experience (UX) enhancements, content optimisation, and conversion rate optimisation (CRO). Each plan offers a tailored set of features to meet different business needs.

The timeline varies based on the selected plan and specific requirements. Generally, the process can take from a few days for basic optimisations to several weeks for comprehensive enhancements.

Yes, we can optimise your existing website. Our team will conduct a thorough analysis to identify areas for improvement and implement the necessary changes to enhance performance and user experience.

Our pricing plans are designed to cater to different needs. The Basic Plan is suitable for small websites or startups, the Standard Plan is ideal for growing businesses, and the Premium Plan is perfect for large enterprises seeking advanced optimisation. Contact us if you need help choosing the right plan.

You can expect faster load times, improved search engine rankings, enhanced mobile experience, better user engagement, and increased conversion rates. The specific results will depend on the current state of your website and the selected optimisation plan.

We use various analytics tools to measure the performance of your website before and after optimisation. Metrics such as load times, bounce rates, search engine rankings, and conversion rates are monitored to assess the effectiveness of our services.

Yes, our Care Plans include ongoing support and maintenance. We offer regular performance monitoring, updates, and adjustments to ensure your website continues to perform optimally.

Absolutely. We offer tailored solutions to meet your specific needs. During the initial consultation, you can discuss your requirements with our team, and we will create a customised optimisation plan for your website.

Getting started is easy. Choose the plan that best fits your needs, sign up through our website, and our team will guide you through the initial consultation and optimisation process.

Customer satisfaction is our priority. If you are not satisfied with the results, we will work with you to address any concerns and make necessary adjustments to ensure your website meets your expectations.

Our service includes custom website development, platform integration (e.g., WooCommerce), shopping cart and payment gateway integration, mobile-friendly design, product management systems, SEO and marketing solutions, and security compliance.

The timeline varies based on the complexity and specific requirements of your project. Typically, it takes 4-8 weeks from initial consultation to launch.

Yes, we can integrate your existing WordPress site with leading eCommerce platforms such as WooCommerce, and SureCart to enhance its functionality and user experience.

Yes, we offer ongoing support and maintenance packages (Care Plans) to ensure your eCommerce site remains up-to-date, secure, and fully functional.

We implement robust security measures including SSL certificates, PCI compliance, regular security updates if you are on one of our Care Plans, and vulnerability assessments to protect your site and customer data.

Absolutely. Our service includes comprehensive SEO and marketing solutions to increase your site’s visibility, drive traffic, and boost sales.

We offer tailored customisation options to meet your specific needs. Whether you need unique functionalities or integrations, our team can deliver custom solutions.

Getting started is easy. Choose the package that fits your needs, sign up through our website, and our team will guide you through the initial consultation and project planning.

We support a variety of eCommerce platforms including WooCommerce, SureCart, and more, ensuring seamless integration and enhanced functionality.

Yes, we provide training sessions to help you and your team manage the eCommerce site efficiently, covering everything from product management to order processing and marketing.

Our logo design process includes an initial consultation to understand your brand, creation of custom logo concepts, revisions based on your feedback, and delivery of high-resolution and vector files.

The timeline varies based on the complexity and number of revisions. Typically, the process takes 1-2 weeks from initial concepts to final delivery.

Yes, we offer unlimited revisions with each plan to ensure your satisfaction.

You will receive high-resolution files in PNG, JPEG, and PDF formats. Vector files in AI, EPS, and SVG formats are also provided.

We work closely with you during the initial consultation to understand your preferences. If you are not satisfied with the initial concepts, we will refine them based on your feedback until you are happy with the design.

Getting started is easy. Choose the package that fits your needs, sign up through our website, and provide us with some details about your brand and design preferences. Our team will take it from there.

Yes, we provide support to ensure your logo files are properly implemented and answer any questions you may have post-delivery.

Yes, once the logo is finalised and delivered, you have full rights to use it for all commercial purposes.

We address a variety of issues including bug fixes, broken links repair, design and layout adjustments, functionality improvements, mobile responsiveness, and performance enhancements.

Our goal is to provide quick turnaround times, typically resolving most issues within 24-48 hours, depending on the complexity of the task.

No, our Website Fixes service is designed to be flexible with no long-term commitments. You can use our services as needed.

No, our pricing is transparent with no hidden fees. The price we quote you is what you pay for the services included.

Yes, you can combine multiple tasks into one request. We will assess the combined tasks and provide a quote based on the complexity and time required.

Getting started is easy. Get in touch with us and provide details about the task you need assistance with. Our team will take it from there.

Yes, we provide support to ensure the task has been completed to your satisfaction. If you encounter any issues after the task is completed, our team is here to help.

You can contact us through our website’s contact form, by phone, or via email. Our support team is available to answer any questions you may have.

The timeline for a web design project varies depending on the complexity and specific requirements of your website. On average, a standard website can take 4-6 weeks from initial consultation to launch. More complex projects, such as e-commerce sites, may take longer. We provide a detailed timeline during the planning phase.

Your input is crucial to creating a website that reflects your vision and meets your business needs. We work closely with you throughout the design process, from initial concepts to final revisions, ensuring your feedback is incorporated at every stage.

Absolutely! All our designs are responsive and mobile-friendly, ensuring your website looks and functions perfectly on all devices, including desktops, tablets, and smartphones.

We understand that your website may need updates and changes over time. We offer flexible maintenance plans that include regular updates and modifications as needed. You can also contact us for one-time changes and updates.

Yes, we build our websites with user-friendly content management systems (CMS) that allow you to easily update and manage your content. We also provide training to help you get comfortable with your new website.

Yes, we integrate SEO best practices into our web design process. This includes optimising your website’s structure, content, and meta tags to improve search engine visibility. We also offer advanced SEO services for more comprehensive optimisation.

Yes, we specialise in designing and developing e-commerce websites. Our e-commerce solutions include custom online stores, secure payment gateways, and easy product management to help you sell your products and services online effectively.

The cost of a new website depends on various factors, including the complexity of the design, the number of pages, and any additional features you require. We offer a range of pricing plans to suit different budgets, and we provide custom quotes based on your specific needs.

Yes, we offer ongoing maintenance and support services to keep your website updated, secure, and running smoothly. Our support plans can be customised to suit your specific needs, providing you with peace of mind.

Getting started is easy! Simply Contact Us to schedule a consultation. We’ll discuss your project requirements, provide you with a detailed proposal, and guide you through the next steps to bring your vision to life.

Domain management involves the various processes and tasks required to maintain and control your domain names, including registration, renewal, transfer, DNS management, and security features.

Transferring your domain to our platform is simple. Start by unlocking your domain with your current registrar, obtain the transfer authorization code, and then initiate the transfer process through our customer support team. Our team is available to assist you every step of the way.

WHOIS privacy protection is a service that hides your personal information from the public WHOIS database. This helps protect your identity and reduces the risk of spam and other malicious activities.

Automated renewal ensures your domain never expires by automatically renewing it before the expiration date. We can set up automated renewal for you and send you an invoice at the time of renewal.

We offer a range of security features, including two-factor authentication, WHOIS privacy protection, automated backups, and domain locking. These features help protect your domains from unauthorised access and other security threats.

If your domain expires, it will enter a grace period during which you can renew it without losing ownership. After the grace period, the domain may become available for registration by others. Setting up automated renewals can help you avoid this risk.

You can contact our customer support team 24/7 via phone, email, or live chat. Visit our Contact Us page for more details and to find the best way to reach us.

Yes, we offer discounts for bulk domain registrations and renewals. Contact our sales team to learn more about our bulk pricing options and how you can save on managing multiple domains.

Domain parking allows you to monetise unused domains by displaying relevant ads. This service helps you generate revenue from domains you are not actively using while keeping them ready for future use.

Email hosting is a service that allows you to create custom email addresses using your domain name. It provides secure, reliable, and professional email communication tailored to your business needs.

Setting up your email hosting account is simple. After choosing a plan, follow our step-by-step setup guide provided. Our support team are always available to assist you.

We offer various storage options to suit different business needs, from basic plans with generous storage to premium plans with unlimited storage.

Our advanced spam protection uses state-of-the-art filtering technologies to detect and block spam, viruses, and other malicious emails, keeping your inbox safe and secure.

Yes, our email hosting services seamlessly integrate with popular email clients such as Outlook, Apple Mail, and more. Detailed instructions are provided in our support documentation.

We offer dedicated customer support through phone, email, and live chat. Our team of experts is always ready to help with any issues or questions you may have.

Absolutely. We use advanced security protocols, including encryption and regular backups, to ensure your email data is protected and easily recoverable.

Yes, you can upgrade your plan at any time to accommodate your growing business needs. Simply contact our support team, and they will assist you with the upgrade process.

If you exceed your storage limit, you will receive a notification. You can then choose to either delete old emails or upgrade to a plan with more storage.

We pride ourselves on providing a highly reliable service with a 99.9% uptime guarantee, ensuring your emails are always accessible when you need them.

On-Page Optimisation involves improving various elements of your website, such as content, meta tags, and internal linking, to enhance its visibility on search engines and improve user experience.

Optimising your website helps it rank higher in search engine results, attracts more organic traffic, improves user engagement, and increases conversion rates, ultimately driving business growth.

Results from On-Page Optimisation can vary, but typically, you may start noticing improvements in search engine rankings and traffic within a few weeks to a few months, depending on the competitiveness of your industry.

No technical knowledge is required. Our team of experts handles all aspects of On-Page Optimisation, providing you with detailed reports and insights into the improvements made.

Yes, we can optimise both new and existing websites. Our services include a thorough audit of your current site to identify and address any areas that need improvement.

Our process includes keyword research and integration, meta tags optimisation, content enhancement, internal linking structure improvement, image optimisation, URL structuring, mobile optimisation, and page speed improvement.

We measure success through various metrics, including search engine rankings, organic traffic, user engagement, and conversion rates. We provide detailed analytics and reporting to show the impact of our optimisation efforts.

While On-Page Optimisation can provide immediate benefits, ongoing optimisation is recommended to maintain and improve your website’s performance as search engine algorithms and user behaviours evolve.

Getting started is easy. Simply contact us through our website, and our team will conduct an initial consultation to understand your needs and develop a tailored optimisation plan for your website.

We create a wide range of content including blog posts, website content, social media posts, email marketing content, video scripts, product descriptions, whitepapers, e-books, and press releases.

We start with a detailed consultation to understand your brand voice, goals, and audience. Our writers then tailor the content to align with your brand’s unique style and tone.

Turnaround time depends on the complexity and volume of the content. Typically, blog posts and social media content are delivered within a week, while more extensive projects like whitepapers and e-books may take longer.

Yes, we offer revisions to ensure the content meets your expectations. We collaborate with you during the review process to make any necessary adjustments.

Our SEO experts incorporate relevant keywords, meta tags, and best practices into the content to enhance its search engine visibility and attract organic traffic.

We use advanced analytics tools to track the performance of your content. You will receive detailed reports on metrics such as engagement, traffic, and conversions, helping you understand the impact of our content.

Simply contact us through our website or give us a call. We will schedule a consultation to discuss your needs and develop a tailored content strategy for your business.

Yes, we offer customised content packages to meet the specific needs of your business. Contact us to discuss your requirements, and we will create a package that suits your goals and budget.

Website security involves protecting your website from cyber threats, such as malware, hackers, and other malicious activities, to ensure the safety and integrity of your data and operations.

Website security is crucial to protect sensitive information, maintain customer trust, prevent data breaches, and ensure your website remains operational and accessible.

We recommend regular malware scans at least once a week to detect and remove any malicious software promptly.

An SSL certificate encrypts data transmitted between your website and its visitors, ensuring secure communication. It also builds trust with users and improves your website’s SEO ranking.

Our DDoS protection services detect and mitigate high-traffic attacks that aim to overwhelm your website, ensuring continuous accessibility and performance.

During a security audit, we thoroughly examine your website’s security measures, identify vulnerabilities, and provide recommendations to enhance your defences.

Our vulnerability patching services regularly update your website’s software and systems with the latest security patches to prevent exploits.

If your website is hacked, our incident response and recovery services will take swift action to mitigate damage, restore functionality, and prevent future incidents.

Yes, we offer customised security plans to meet the specific needs of your business. Contact us to discuss your requirements and create a tailored solution.

Simply contact us through our website or give us a call. We will schedule a consultation to assess your needs and develop a comprehensive security strategy for your website.

We offer a range of hosting plans including Shared Hosting, VPS Hosting, Dedicated Hosting, Cloud Hosting, Managed WordPress Hosting, and E-commerce Hosting to suit various needs and budgets.

Consider your website’s size, traffic, and specific requirements. For small blogs or personal sites, Shared Hosting is ideal. VPS, Managed WordPress and Dedicated Hosting are better for growing businesses and high-traffic sites. Our team can also help you decide.

Shared Hosting means your website shares server resources with other sites, making it cost-effective. VPS Hosting provides dedicated resources on a shared server, offering more power and flexibility.

We guarantee high uptime and fast loading speeds with robust security measures. Our infrastructure is designed for maximum reliability to keep your site accessible at all times.

Yes, you can easily upgrade your hosting plan as your website grows. Our scalable solutions ensure a smooth transition without any downtime.

We provide customer support through phone, email, and live chat. Our dedicated support team is always available to assist you with any issues or questions.

Yes, we offer a 30-day money-back guarantee. If you’re not satisfied with our hosting services, you can request a full refund within the first 30 days of service.

Our hosting solutions include robust security features such as firewalls, DDoS protection, SSL certificates, and regular security audits to protect your website from threats.

Getting started is easy. Choose the hosting plan that best suits your needs, sign up through our website, and our team will guide you through the setup process.

Yes, we offer free website migration services to help you transfer your site to our hosting platform with minimal downtime and no hassle.

Website policies are legal documents that outline the rules, guidelines, and practices for using a website. They include privacy policies, cookie policies, cookie consent and terms of service to ensure compliance with legal regulations and build trust with users.

Since you are collecting personal information (e.g. name and email on your contact form), you are required to have a Privacy Policy. Currently, the following laws require Privacy Policies for most websites: 

• General Data Protection Regulation (GDPR)
• UK Data Protection Act 2018
• California Online Privacy and Protection Act of 2003 (CalOPPA)
• California Privacy Protection Act (CCPA)
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Delaware Online Privacy and Protection Act (DOPPA)
• Nevada Revised Statutes Chapter 603A;

There are also about a dozen other states that are proposing their own privacy laws that would require most businesses to have a Privacy Policy and would affect how that Privacy Policy is written, requiring you to make changes on a regular basis. 

You are collecting personal information on your website if you have a contact form that asks for the user’s name, email, or phone number. Also, you’re collecting personal information if you ask for the user’s email to sign them up for an email newsletter. 

While technically you could write these policies yourself, we do not recommend that you do so. There are a lot of laws, cases and legal opinions on how to write these policies correctly. If you have not spent years studying law and cases, it is very likely that the policy you write would be incomplete, incorrect and non-compliant. Also, there are currently a lot of new privacy laws that are being proposed and passed, meaning that you’d have to constantly stay up to date with these laws and amend your Privacy Policy yourself every time. This would take a lot of time and effort on your part and would take you away from your actual business.

Some of the laws that are being proposed or passed do not limit enforcement and liability to large companies only so your small business could be liable as well. Also, consumers do not distinguish between small and large businesses when it comes to protecting their privacy and are less likely to buy from companies that do not respect their privacy. 

Using a template that you found online is definitely tempting, especially since there are so many free ones out there. However, when you use a template, you can’t be sure who wrote it so you don’t know whether it’s correct or even compliant with the legal requirements. Also, a template does not automatically update, meaning that you’ll have to keep track of all of the constantly changing laws, which I’m going to guess is something that you don’t have time for. 

Terms of Service is a great way to answer frequently asked customer questions and protect yourself from liability. Terms of Service provides the following: 

• If you sell products and services, it provides information on refunds, order cancellations and returns. This will help answer customer questions and will take them further down the path to actually buying; 
• It will protect your intellectual property by making sure that everyone who goes onto your website knows that your logo, name, etc. are yours; and
• If you have links to third party sites on your website (e.g. social media links), it will help protect you in case the user gets a virus from that third party website. 

You could try and copy and paste someone else’s Privacy Policy, rewrite it to fit your website and then paste it onto your website. However, by doing so, you’d be committing copyright infringement, which could get you sued. Also, you don’t know whether that policy is compliant with the current laws and it won’t auto-update for you, meaning that you’ll have to keep track of the changes to the law which are increasing. Having Infinity3 generate a policy for you is much easier, less time consuming and safer. 

Website policies protect your business by ensuring compliance with laws such as GDPR and CCPA, reducing legal risks, and enhancing user trust by clearly explaining how their data is handled.

Policies should be updated regularly to reflect changes in laws and regulations. Our service offers automatic updates to ensure your policies remain current and compliant.

Our pricing plans include essential policies like privacy policy, cookie policy, cookie consent banner and terms of service (if required).

We charge a yearly fee for this service because it automatically updates your policies whenever the law changes. Over the last year, two new privacy laws went into effect in the US - California and Nevada and we have seen some changes in the United Kingdom as well. Also, there are about a dozen other states that are proposing new privacy laws as well. We charge a yearly fee because that’s a lot of research, studying and changes to your Privacy Policy that we undertake for you.

Getting started is easy. Choose the plan that best fits your needs, sign up through our website, and our team will guide you through the setup process to ensure your policies are implemented correctly.

Non-compliance can result in legal penalties and damage to your business’s reputation. Our services help you stay compliant by providing up-to-date, legally sound policies.

Yes, our support team is available to help you implement and manage your website policies, ensuring they are correctly integrated and maintained.

Automatic updates ensure that your website policies are always current with the latest legal requirements. Our team monitors changes in regulations and updates your policies accordingly.

Our plans are available on an annual basis, with no long-term contracts required. You can renew or change your plan as needed to continue receiving our services.

Regular updates are crucial to maintaining your website’s security, performance, and functionality. Updates ensure your site is protected against vulnerabilities, runs efficiently, and benefits from the latest features and improvements.

Our service includes core WordPress updates, theme updates, plugin updates, security patches, and compatibility testing. We ensure all aspects of your site are current and functioning optimally.

We recommend updating your site as soon as updates are available. Typically, this can be weekly or monthly, depending on the frequency of releases from WordPress and third-party developers.

We perform comprehensive compatibility testing with each update to ensure your site remains fully functional. In the rare case of conflicts, our team will resolve any issues promptly.

Our team is prepared to handle any issues that arise from updates. We will quickly troubleshoot and fix any problems, ensuring your site remains operational with minimal downtime.

As part of our service, we regularly check and update all your plugins. You will receive detailed reports on the status of your plugins and any actions taken.

We strive to perform updates with minimal disruption to your site. In most cases, updates are completed without noticeable downtime. For significant updates, we schedule them during off-peak hours to minimise impact.

Getting started is easy. Simply choose the plan that best suits your needs, sign up through our website, and our team will guide you through the setup process to begin regular updates and maintenance for your site.

Yes, our team has experience with a wide range of themes and plugins, including custom solutions. We ensure all components of your site are updated and compatible.

We offer a variety of one-off tasks, including website updates and edits, security audits, performance optimisation, content uploads and formatting, bug fixes, and SEO improvements.

Our goal is to provide quick turnaround times, typically completing tasks within 24-48 hours, depending on the complexity of the task.

No, our one-off tasks are designed to be flexible with no long-term commitments. You can use our services as needed.

No, our pricing is transparent with no hidden fees. The price you see for each plan is what you pay for the services included.

Yes, you can combine multiple tasks into one request. We will assess the combined tasks and provide a quote based on the complexity and time required.

Getting started is easy. Choose the plan that fits your needs, sign up through our website, and provide details about the task you need assistance with. Our team will take it from there.

Yes, we provide support to ensure the task has been completed to your satisfaction. If you encounter any issues after the task is completed, our team is here to help.

You can contact us through our website’s contact form, by phone, or via email. Our support team is available to answer any questions you may have.

A WordPress Care Plan is a service designed to keep your website secure, updated, and running smoothly. It includes regular maintenance, updates, backups, security checks, and performance optimisations.

A WordPress Care Plan ensures your website remains secure and functional, minimising downtime and protecting against cyber threats. It allows you to focus on your business while we handle the technical aspects of maintaining your site.

We believe strongly that giving back to the community is one of the most rewarding things a business can do for local charities. We offer both local and national charities and not-for-profit organisations 20% discount on all of our web design services, website hosting services, care plans and SEO services.

We handle all the necessary tasks to ensure the smooth operation of your website, allowing you to prioritise your business with peace of mind.

Rest assured, we believe in transparency. Our comprehensive site reports provide detailed insights into our activities, including updates, completed backups, and more, so you're always informed about the behind-the-scenes operations.

Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.

We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.

Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.

In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.

All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.

Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.

All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.

Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with several websites, freelancers, agencies and more.

Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.

Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating/adding images and more. Major design changes, features or functionality additions are not included. For these tasks, we'll provide a quote for the time required.

Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.

Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.

Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.

Yes, we offer discounts if you would like us to manage multiple sites for you. We also offer discounts on our "Maintain" and "Manage" plans for registered charities. If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.

Your website will be backed up daily. This ensures that you have recent copies of your site that can be restored quickly in case of any issues.

Our 24/7 monitoring system will alert us immediately if your website goes down. Our team will quickly diagnose and resolve the issue to minimise downtime and restore your site as soon as possible.

Yes, you can upgrade your Care Plan at any time to access additional features and services. Simply contact our support team, and we will assist you with the upgrade process.

Yes, we handle all updates for your WordPress core, themes, and plugins to ensure everything is up-to-date and compatible, reducing the risk of security vulnerabilities and conflicts.

Getting started is easy. Choose the Care Plan that best suits your needs, provide us with your website details, and our team will handle the rest. We will set up your plan quickly and ensure your site is well-maintained from day one.

Yes, we offer additional support services for issues and tasks beyond the scope of our standard care plans. Contact us to discuss your specific needs, and we will provide a solution tailored to your requirements.

You can contact our support team through email, phone, or live chat. Our team is available to assist you with any questions or issues you may have regarding your care plan or website.

At Infinity3, we understand the importance of transparent pricing. That's why we offer budget-friendly packages that start at just £139.99 a month — without any costly down payments, setup fees or hidden costs to worry about! Get in touch today and let us help you choose the perfect package for your requirements.

Get all the benefits of your new website with just a low, monthly payment over 24 months. It's an easy way to get started and we have packages to suit all budgets.

Our subscription service delivers unbeatable value for businesses of all sizes. We make it easy and affordable to access world-class websites, without the need for costly upfront investments or lengthy financing at exorbitant interest rates. Our program is simple: breaking professional website costs into 24 manageable instalments, with no hidden fees or credit checks required - giving you peace of mind that your online presence always meets current industry standards as well as budgetary requirements. Our service is especially useful for small businesses who may not have the funds to invest a lump sum: our payment plans provide peace of mind that even on a limited budget you can have an incredible online presence.

If you're not fully satisfied with the service we provide, don't worry! We offer a 30-day full refund policy so that you can rest easy knowing you won’t lose out. Just contact our support team and we'll take care of everything for you.

At Infinity3, your digital freedom is important to us. Once you pay off the term of your contract for a website with us, it's yours to keep! You can either manage and host the site yourself or take advantage of special discounted rates on our monthly website Care Plans - all without having to commit long-term again.

We understand how important it is for you to get your new website online as quickly as possible, which is why we make sure your website can be ready to launch in as little as 30 days (post onboarding). For larger packages and add-ons, the process may take a bit longer but can still be effortlessly achieved with our assistance and we will keep you informed about time-frames throughout the process.

At Infinity3, we unlock the true potential of your website with an optimised WordPress foundation. As part of every package, our SEO strategies ensure a strong start for better search rankings - including heading tags and URLs to name just two elements. We also provide secure SSL certificates that protect visitors' data as well as fast loading speeds for improved performance - essential when it comes to achieving those top spots in search engine results! Content writing services are available too if you're interested in supercharging your reach even further – simply get in touch today.

Are you looking for compelling content that makes your business shine? Let us help - our experienced copywriters can create SEO-optimised pages that'll leave a lasting impression and get your message across to your website visitors. We offer professional writing services starting at an affordable rate of £40 per page - contact us today to learn more!

Our team can ensure you have the perfect visuals for your website! If we don't already have what you need, our talented staff members can search stock photography networks to help locate the ideal images for your website. Our Business package includes 10 stock images but more can be added on to your package if required.

Get started on your journey to success with Infinity3 today! All it takes is a few minutes - simply get in touch, tell us that you are looking for a pay monthly website and we'll discuss needs. We'll then set up a payment plan that gets you signed up quickly and easily so that you can reap the rewards of working with our team of experts.

Signing up with us gets you on the fast track to a fully customised website. We start by setting up your website hosting and helping you secure the right domain name for your business (if applicable) - all without delay! Then, our onboarding form acts as an insightful guide that walks you through all of the steps needed to craft a site truly reflective of your brand's identity. Our effortless onboarding process guarantees rapid results while still providing ample opportunity for collaborative creativity towards envisioning the perfect website that showcases your business and services.

We do not allow any active Infinity3 pay monthly websites to be hosted outside of our hosting platform. If you would like to host your website elsewhere, you are able to purchase your website design outright.

Contracts cancelled prior to the 24-month completion period will incur a 50% cancellation fee of your remaining balance. If you choose to move your website to an alternative hosting provider or website design company, we require full payment for any remaining contract balance and once received we will provide a complete backup of your website ready for transfer.

Once your contract has ended, we have three options for you to choose from:

1. Renew your contract and get a brand-new website. Times change and technology moves fast, so this would be the perfect time to get your business a new, modern website.
2. Automatically move to one of our Website Care Plans. Let us take the stress out of protecting, maintaining & managing your website with our amazing website care plans. We offer four care plans catering to websites of all sizes and offer a discount for our clients who have completed their pay monthly website design contract.
3. We can package up all the files and folders associated with your website so that you can move your website to a new host, or manage and maintain your website yourself.

No, we can get the ball rolling on designing your website and establishing a concept. While you work on writing the content, we'll even provide an outline to ensure each of your services or products is accurately represented in words on your new website.

No, complete website support is included in all of our Pay Monthly Website packages.

SEO, or Search Engine Optimisation, is the practice of improving your website to increase its visibility in search engine results. It’s crucial because higher visibility leads to more organic traffic, which can result in increased leads, sales, and brand awareness.

SEO is a long-term strategy, and it typically takes 3-6 months to see significant improvements in rankings and traffic. The exact timeframe can vary depending on the competitiveness of your industry and the current state of your website.

Infinity3 offers a comprehensive range of SEO services including On-Page SEO, Off-Page SEO, Technical SEO, Local SEO, and E-commerce SEO. Our tailored strategies ensure that all aspects of your website are optimised for maximum visibility and performance.

We conduct thorough keyword research to identify the terms and phrases that your target audience is using to find your products or services. This helps us optimise your content and improve your rankings for relevant searches, driving more qualified traffic to your site.

Yes, our Local SEO services are designed to help businesses attract local customers. We optimise your online presence for location-specific searches, including Google My Business optimisation and local citations, to ensure your business stands out in local search results.

Link Outreach is the process of building relationships with authoritative websites to secure high-quality backlinks. This involves identifying relevant sites, crafting personalized outreach messages, and providing valuable content to earn these links.

Link Insertion involves placing your backlinks within existing content on reputable websites. This method leverages established articles and blogs, providing immediate SEO benefits by ensuring the links are contextually relevant and from credible sources.

Content Syndication distributes your high-quality content across a network of authoritative platforms. This increases your content’s visibility, drives more traffic to your site, and enhances your SEO through high-quality backlinks.

Our team at Infinity3 will assess your specific needs and goals to recommend the best link-building strategy. Whether it’s Link Outreach, Link Insertions, or Content Syndication, we tailor our services to maximise your online success.

We prioritise securing backlinks from authoritative, relevant websites. Our team conducts thorough research and maintains strict quality standards to ensure that the links we build enhance your site’s authority and search engine rankings.

Link insertions involve placing your backlinks within existing, high-quality content on authoritative websites. This method leverages already established content to boost your SEO by providing contextually relevant backlinks.

Link insertions enhance your website's authority, improve search engine rankings, drive targeted traffic, and build your brand's credibility by associating it with established, trustworthy content.

We conduct thorough research to identify authoritative sites and relevant content. Each link insertion is strategically placed and reviewed to meet our strict quality standards, ensuring maximum SEO impact.

While some SEO improvements can be seen within a few weeks, link insertions generally contribute to long-term SEO growth. Consistent quality link insertions lead to sustained increases in rankings and traffic over time.

Yes, Infinity3 provides regular updates and detailed reports on the progress and performance of your link insertions. This allows you to monitor their impact on your search engine rankings and website traffic.

Link outreach is the process of securing high-quality backlinks from authoritative websites by building relationships and proposing valuable content or link placements that benefit both parties.

Link outreach improves SEO by increasing your website’s authority through high-quality backlinks, which enhance search engine rankings, drive targeted traffic, and build your brand's credibility.

Link outreach improves SEO by increasing your website’s authority through high-quality backlinks, which enhance search engine rankings, drive targeted traffic, and build your brand's credibility.

We conduct thorough research to identify authoritative sites and relevant content. Each link placement is reviewed to meet our strict quality standards, ensuring maximum SEO impact.

While some improvements can be seen within a few weeks, link outreach typically contributes to long-term SEO growth. Consistent efforts lead to sustained increases in rankings and traffic over time.

Infinity3 provides regular updates and detailed reports on the progress and performance of your link outreach campaign, allowing you to monitor its impact on your search engine rankings and website traffic.

Content syndication is the process of distributing your high-quality content across multiple reputable platforms and websites to reach a broader audience and enhance your online visibility.

Content syndication amplifies your reach, drives more traffic to your website, builds brand authority, and improves SEO performance through high-quality backlinks.

Various types of content can be syndicated, including blog posts, articles, infographics, videos, and press releases. The key is to ensure the content is valuable and relevant to your target audience.

We conduct thorough research to identify reputable platforms and websites that align with your industry and target audience, ensuring your content reaches the most relevant and impactful channels.

Yes, Infinity3 provides regular updates and detailed reports on the performance of your syndicated content, including metrics such as traffic, engagement, and SEO impact, allowing you to monitor its effectiveness and ROI.

A press release is an official statement issued to media outlets, providing information on a particular matter such as a product launch, company milestone, event, or any significant development. It is important because it helps your business gain visibility, build credibility, and reach a wider audience through media coverage.

At Infinity3, we use a targeted approach to distribution. We conduct thorough research to identify the most relevant media contacts, journalists, and platforms for your specific industry and audience. This ensures that your press release reaches the right people who are most likely to be interested in your news.

Any business, regardless of size or industry, can benefit from press release services. Whether you’re a startup, a small business, or a large corporation, a well-crafted press release can help you share important news, build brand awareness, and engage with your target audience.

The timeline can vary depending on the complexity of the news and the level of detail required. Typically, the process takes about 5-7 business days from initial consultation to distribution. However, we can expedite the process for urgent announcements if needed.

To craft an effective press release, we’ll need detailed information about the news you want to announce. This includes key facts, dates, quotes, and any relevant background information. We’ll guide you through the process and help gather all necessary details during our initial consultation.

Absolutely. We value your input and will share a draft of the press release with you for review and approval. We’ll make any necessary revisions based on your feedback to ensure the final version meets your expectations.

We provide detailed performance tracking for all press releases. This includes reports on media pickups, audience engagement, website traffic, and overall reach. These insights help you understand the impact of your press release and refine your strategy for future announcements. 

Yes, we incorporate SEO best practices into our press releases to enhance their online visibility. By optimizing the content for search engines, we help improve your press release’s ranking in search results, driving more organic traffic to your website.

Getting started is easy. Simply contact us to schedule an initial consultation. We’ll discuss your needs, gather the necessary information, and develop a tailored plan to create and distribute your press release. Let’s turn your news into impactful headlines together.

Local business listings are online profiles that contain your business information, such as your name, address, phone number, and website. They appear on search engines, maps, and directories like Google My Business, Yelp, and Bing. These listings are important because they help potential customers find your business online and ensure your information is accurate and consistent across the web.

Infinity3 takes a thorough approach to ensure accuracy. We gather detailed information from you and cross-check it with existing listings. We then claim, create, or update your listings on major directories to ensure that all information is consistent and accurate.

Optimised local business listings enhance your visibility in local search results. By including relevant keywords, accurate information, and engaging content, your listings can rank higher in search results, attracting more local customers and driving traffic to your business.

Your business listings should be updated whenever there are changes to your business information, such as new contact details, business hours, or services offered. Regular updates help maintain accuracy and improve your credibility with search engines and customers.

If you already have existing business listings, we will audit them for accuracy and consistency. We will then optimise these listings and claim or update any incomplete or incorrect information to ensure your business is accurately represented across all platforms.

While some improvements can be seen within a few weeks, it generally takes a few months to see significant results from optimised local business listings. Consistent and accurate information, along with regular updates, helps improve your local search rankings over time.

Our Google Listing Manager service helps you control and optimise your Google My Business listing. Not only will it tell you exactly what to do, but you can make the changes directly within the platform. This service helps enhance your visibility in local searches and attract more customers.

An accurate Google My Business profile is crucial for appearing in local search results and on Google Maps. It helps potential customers find your business easily, provides them with essential information, and enhances your credibility and trustworthiness.

Yes, our Google Listing Manager can help you optimise and manage existing Google My Business profiles. 

Customer reviews play a significant role in your online reputation and can influence potential customers’ decisions. Positive reviews enhance your credibility, while timely responses to negative feedback show that you value customer opinions and are committed to excellent service.

Your profile should be updated whenever there are changes to your business information, such as new contact details, hours of operation, or services offered. Regular updates help maintain accuracy and improve your local search rankings.

Any business with a physical location or that serves a specific local area can benefit from Google Listing Manager services. This includes retail stores, restaurants, service providers, and more.

A citation cleanup service involves identifying and correcting inconsistencies in your business listings across various online directories. This ensures that your business information is accurate and consistent, which is crucial for local SEO and improving your online presence.

Citation cleanup is important because inconsistent or incorrect business listings can harm your local SEO efforts, confuse potential customers, and reduce your credibility. By ensuring your information is accurate and consistent, you improve your chances of appearing in local searches and building trust with your audience.

We require accurate details about your business, including your business name, address, phone number (NAP), website URL, hours of operation, and any other relevant information. This ensures we can correctly update and standardise your citations.

The timeframe for citation cleanup can vary depending on the number of listings and the extent of inconsistencies. Generally, the process takes a few weeks to a couple of months. We will provide a more accurate estimate during the initial consultation.

While we strive to correct citations on as many directories as possible, some directories may have specific requirements or limitations. We will identify and address as many listings as we can access and manually reach out to the rest to request updates.

We identify duplicate listings during our audit and either remove or consolidate them to ensure your business information is streamlined and accurate. This helps prevent confusion and improves your search engine rankings.

Citation cleanup should be performed whenever there are significant changes to your business information or if you notice inconsistencies in your listings. Regular monitoring and maintenance are also recommended to ensure ongoing accuracy.

Getting started is simple. Contact us to schedule an initial consultation where we will discuss your business needs and gather the necessary information. From there, we will conduct a comprehensive audit and begin the cleanup process to enhance your local SEO and online presence.

Yes, we provide a detailed report at the end of the process, listing all the corrected citations and any remaining recommendations. This report will allow you to see exactly what changes were made and understand the improvements to your listings.

Technical SEO refers to optimising your website’s infrastructure to help search engines crawl and index your site more effectively. It is important because it ensures that your website meets search engine standards, leading to better rankings, increased visibility, and an improved user experience.

Key components of Technical SEO include site speed optimisation, mobile responsiveness, crawlability and indexability, structured data markup, security enhancements (like HTTPS), fixing broken links, and improving overall site architecture.

Technical SEO focuses on the behind-the-scenes elements that make your website function smoothly and efficiently. On-page SEO deals with the content and HTML source code of a page that can be optimised, while off-page SEO involves external factors like backlinks and social signals that influence your website’s ranking.

Site speed is a crucial ranking factor for search engines. Faster load times improve user experience, reduce bounce rates, and increase the time users spend on your site. Search engines favour fast-loading sites, which can lead to higher rankings and more organic traffic.

Mobile optimisation ensures that your website provides a seamless and user-friendly experience on mobile devices. With a significant portion of web traffic coming from mobile users, a mobile-optimised site improves user engagement, reduces bounce rates, and boosts your search engine rankings.

We improve crawlability and indexability by optimising your site’s structure, ensuring proper use of XML sitemaps and robots.txt files, fixing broken links, and implementing structured data markup. These actions help search engines understand and rank your content more effectively.

We implement essential security protocols, such as HTTPS encryption, to protect your site and its visitors. A secure website builds trust with your audience and search engines, positively impacting your SEO efforts.

The timeframe for seeing results from Technical SEO can vary based on the complexity of the issues and the changes implemented. Typically, improvements can be noticed within a few weeks to a few months as search engines re-crawl and re-index your optimised site.

Even if your website is performing well, Technical SEO can further enhance your site’s performance and ensure it remains competitive. Regular audits and optimisations can identify areas for improvement and help maintain your site’s health and rankings.

A citation cleanup service involves identifying and correcting inconsistencies in your business listings across various online directories. This ensures that your business information is accurate and consistent, which is crucial for local SEO and improving your online presence.

Once you have signed up and added your website URL, the platform quickly begins giving you custom tips to boost your website's SEO. You can also reach out to our SEO experts anytime through live chat and email support.

No, your commitment is limited to the duration of the plan you select when making the purchase, be it monthly or annually. The plan will renew automatically at the end of the chosen period; however, if you decide to cancel before that time, it will not renew automatically.

The DIY plan offers a comprehensive DIY toolkit tailored for small businesses aiming to handle their SEO internally and minimise their SEO expenses. For those small businesses who don't have the time or resources to dedicate to SEO, our Managed plan includes everything in the DIY plan plus: 2 hours of time from our SEO team every month + a dedicated account manager. We’ll complete the work needed to grow your SEO rankings From content creation to technical SEO and everything in between! Both plans are billed monthly and you can cancel at any time.

Unlike other SEO tools such as SEMrush and Moz that focus on data, the Infinity3 SEO Platform is an instructional tool. While data-focused solutions provide information on SEO campaigns without assisting in strategy development, the Infinity3 SEO Platform offers step-by-step guidance to create a personalized SEO strategy. This tool simplifies the process by providing clear instructions and performance tracking, enabling users to adjust their strategies as their SEO performance enhances.

No, you are not required to have prior experience. The Infinity3 SEO Platform is crafted to encompass all facets of SEO, enabling individuals of any level to begin optimising their websites for search engines. Additionally, with unlimited live chat and email support available, users can always seek guidance from our team of SEO experts.

Managed SEO is a comprehensive service where our team of SEO experts handles all aspects of your search engine optimisation strategy. This includes keyword research, on-page optimisation, technical SEO, content creation, link building, and performance monitoring. We tailor our approach to your specific business needs to ensure optimal results.

SEO is a long-term investment, and the timeframe for seeing results can vary based on factors such as your industry, competition, and the current state of your website. Typically, you can expect to see noticeable improvements in search engine rankings and traffic within three to six months of implementing our Managed SEO strategies.

At Infinity3, we offer a personalised approach to SEO. Our team takes the time to understand your business goals and challenges, crafting a customized SEO strategy that aligns with your objectives. We use the latest tools and techniques, provide transparent reporting, and offer ongoing optimisation to ensure sustained success.

Yes, with our Managed SEO services, you will have a dedicated SEO specialist who will be your main point of contact. They will oversee your SEO strategy, keep you informed of progress, and be available to answer any questions you may have.

Our keyword research process involves analysing your industry, competitors, and target audience to identify the most relevant and high-impact keywords for your business. We use advanced tools and techniques to discover keywords that will drive qualified traffic and improve your search engine rankings.

Our on-page optimisation service includes optimizing your website’s content, meta tags, headers, images, and internal linking structure. We ensure that each page is fully optimised for search engines, improving its relevance and ranking potential.

We use a variety of ethical link-building strategies to acquire high-quality backlinks from reputable sources. This includes guest posting, content marketing, outreach to industry influencers, and other white-hat techniques that enhance your website’s authority and search engine rankings.

We measure the success of our SEO efforts through detailed performance tracking and reporting. Key metrics include search engine rankings, organic traffic, click-through rates, and conversions. We provide regular reports and insights to help you understand the impact of our SEO strategies.

Yes, we offer specialised local SEO services to help businesses improve their visibility in local search results. This includes optimising your Google My Business profile, managing local citations, and targeting local keywords to attract customers in your area.

Getting started is easy. Contact us to schedule an initial consultation, where we will discuss your business needs and goals. From there, we will conduct a comprehensive audit of your website and develop a customized SEO strategy tailored to your business. Let us help you achieve sustained growth and success with our expert Managed SEO services.

We offer a comprehensive range of digital marketing services, including Pay-Per-Click (PPC) Advertising, Social Media Advertising, and Social Media Management. These services are designed to enhance your online visibility, drive traffic, and boost engagement.

PPC advertising involves creating and managing ads on platforms like Google Ads and Bing Ads. You only pay when someone clicks on your ad. Our team conducts keyword research, creates compelling ads, and optimises campaigns to ensure maximum return on investment.

Our social media management service includes content creation, scheduling, account monitoring, and engagement with your audience. We ensure your social media profiles are active, engaging, and aligned with your brand’s voice and goals.

We use various metrics to measure the success of digital marketing campaigns, including traffic, click-through rates, conversion rates, and engagement levels. We provide detailed reports and insights to help you understand the impact of our strategies and make informed decisions.

Yes, our digital marketing services are tailored to meet the needs of both B2B and B2C businesses. We customise our strategies based on your target audience and industry to ensure effective and relevant marketing efforts.

The timeframe for seeing results can vary depending on the specific services and strategies implemented. Generally, you can expect to see improvements within a few weeks to a few months. Continuous optimisation and adjustments help achieve long-term success.

We start by understanding your business goals, target audience, and current online presence. Based on this information, we develop a customised digital marketing strategy that includes specific tactics for PPC, social media advertising, and social media management. We then implement and continuously optimise this strategy to achieve the best results.

Yes, we offer custom digital marketing packages tailored to your unique business needs and budget. Our team works closely with you to create a package that addresses your specific goals and maximises your return on investment.

Getting started is easy. Contact us to schedule an initial consultation where we will discuss your business needs and goals. From there, we will develop a customised digital marketing strategy and begin implementing it to drive growth and success for your business.

Pay Monthly SEO is a flexible and affordable SEO service plan that allows you to pay for your SEO services on a monthly basis. This approach helps businesses manage their budgets while still receiving consistent, high-quality SEO optimisation and support.

The benefits include:

• Cost Management: Spread the cost of SEO over manageable monthly payments.
• Consistent SEO Efforts: Continuous optimisation and monitoring for sustained results.
• Expert Support: Access to a dedicated team of SEO professionals.
• Flexibility: Adjust your SEO strategy as needed without being locked into long-term contracts.

SEO is a long-term investment, and the timeframe for seeing results can vary based on factors such as your industry, competition, and the current state of your website. Generally, you can expect to see noticeable improvements in search engine rankings and traffic within three to six months of consistent optimisation efforts.

Yes, you can switch between the Done-For-You and DIY SEO options as your needs and resources change. Our team is here to support you in making the transition smooth and ensuring that your SEO efforts continue to deliver results.

We measure the success of our SEO efforts through detailed performance tracking and reporting. Key metrics include search engine rankings, organic traffic, click-through rates, and conversions. We provide regular reports and insights to help you understand the impact of our strategies and make informed decisions.

We understand that business needs can change. If you need to cancel your Pay Monthly SEO plan, simply contact us to discuss your situation. We aim to make the cancellation process as straightforward as possible, and we can also discuss alternative options that might better suit your needs.

Getting started is easy. Contact us to schedule an initial consultation where we will discuss your business needs and goals. From there, we will develop a customized SEO strategy tailored to your business and begin implementing it to drive growth and success. Let us help you achieve your online goals with our expert Pay Monthly SEO services.

Yes, with our Pay Monthly SEO services, you will have a dedicated SEO specialist who will oversee your strategy, keep you informed of progress, and be available to answer any questions you may have. This ensures that your SEO efforts are consistently aligned with your business goals.

PPC (Pay-Per-Click) Advertising is an online advertising model where advertisers pay each time a user clicks on one of their ads. It involves creating ads and bidding on keywords relevant to your target audience. When users search for these keywords, your ads appear in search engine results or on social media platforms, driving traffic to your website.

We conduct thorough keyword research using advanced tools and techniques to identify high-impact keywords relevant to your business. We consider factors such as search volume, competition, and user intent to select the most effective keywords that will attract your target audience and drive quality traffic to your website.

We measure the success of a PPC campaign using various key performance indicators (KPIs) such as impressions, clicks, click-through rates (CTR), conversions, cost-per-click (CPC), and return on investment (ROI). We provide detailed reports and analysis to help you understand the performance and impact of your campaigns.

The cost of PPC Advertising varies depending on factors such as your industry, competition, and the keywords you are targeting. With PPC, you have control over your budget and can set daily or monthly limits. Our team works with you to develop a cost-effective strategy that maximises your return on investment.

Yes, our team of experts creates compelling and effective ads tailored to your business goals and target audience. We design various ad formats, including text, display, and video ads, to maximise your reach and engagement.

A/B testing involves comparing two versions of an ad or landing page to determine which performs better. By testing different headlines, descriptions, visuals, and calls to action, we can identify the most effective elements and optimise your PPC campaigns for maximum impact and conversions.

Remarketing campaigns target users who have previously visited your website but did not complete a desired action, such as making a purchase. By showing these users relevant ads as they browse other websites or use social media, we keep your brand top-of-mind and encourage them to return and convert.

Remarketing campaigns target users who have previously visited your website but did not complete a desired action, such as making a purchase. By showing these users relevant ads as they browse other websites or use social media, we keep your brand top-of-mind and encourage them to return and convert.

PPC Advertising can deliver immediate results once your campaigns are live. You may start seeing increased traffic and conversions within a few days. However, continuous optimisation and adjustments are necessary to achieve the best long-term results.

Getting started is easy. Contact us to schedule an initial consultation where we will discuss your business needs and goals. From there, we will develop a customised PPC strategy tailored to your business and begin implementing it to drive growth and success. Let us help you achieve your marketing objectives with our expert PPC Advertising services.

Social Media Management involves creating, scheduling, analysing, and engaging with content posted on social media platforms like Facebook, Instagram, Twitter, LinkedIn, and others. It’s important because it helps businesses connect with their audience, increase brand awareness, and drive engagement and conversions.

We manage all major social media platforms, including Facebook, Instagram and Twitter. Our team tailors strategies to each platform to maximize your reach and engagement.

Our team works closely with you to understand your brand, voice, and business goals. We then create a variety of content types, including images, videos, infographics, and written posts, that reflect your brand and resonate with your audience.

We use advanced scheduling tools to plan and publish your posts at optimal times for maximum reach and engagement. Our team ensures a consistent posting schedule, so your audience knows when to expect new content.

We measure the success of social media campaigns using key metrics such as engagement rates, follower growth, reach, impressions, and conversions. We provide detailed monthly reports that highlight these metrics and offer insights into your social media performance.

Our services can complement your in-house marketing efforts. We can work alongside your team to provide additional expertise, manage specific campaigns, or take on the day-to-day management of your social media channels, allowing your team to focus on other core activities.

We monitor your social media channels closely and respond to comments and messages promptly. For negative comments or feedback, we handle them professionally and tactfully, working to resolve issues and maintain your brand’s positive reputation.

Yes, in addition to organic social media management, we offer social media advertising services. Our team creates and manages targeted ad campaigns on platforms like Facebook, Instagram, and Google to help you reach a broader audience and achieve specific business objectives.

We provide detailed monthly reports that include insights into your social media performance, key metrics, and recommendations for improvement. These reports help you understand the impact of our efforts and guide future strategies.

Getting started is easy. Contact us to schedule an initial consultation where we will discuss your business goals and social media needs. From there, we will develop a customised social media strategy tailored to your brand and begin implementing it to drive engagement and growth. Let us help you elevate your social media presence with our expert management services.

Local SEO focuses on optimising your online presence to attract more business from relevant local searches. It’s essential for businesses that serve specific geographic areas because it helps you get found by local customers searching for your products or services.

While general SEO aims to improve your website’s visibility on a national or global scale, Local SEO targets searchers in specific geographic areas. This includes optimising your Google My Business profile, local citations, and relevant keywords to ensure you rank higher in local search results.

The timeline for seeing results from Local SEO can vary, but typically, businesses start to notice improvements within 3 to 6 months. Factors such as the competitiveness of your industry and your current online presence can affect this timeline.

Local citations are mentions of your business name, address, and phone number on other websites. They are crucial for Local SEO because they help search engines verify your business’s existence and relevance in your local area. Consistent citations across various platforms can improve your local search rankings.

Yes, we provide regular reports that include key metrics such as local search rankings, website traffic, and customer engagement. These reports help you track the progress of your Local SEO campaign and understand the impact of our efforts.

Local SEO is an ongoing process. Search engines frequently update their algorithms, and your competitors are always vying for the top spots in local search results. Continuous optimisation and monitoring are necessary to maintain and improve your local search rankings.

Getting started is easy. Contact us to schedule a free consultation where we’ll discuss your business needs and goals. From there, we’ll develop a customised Local SEO strategy tailored to your specific requirements and start working to improve your local online presence.

Social media advertising involves creating and placing ads on social media platforms like Facebook, Instagram, Twitter, LinkedIn, and more. These ads are targeted to specific audiences based on demographics, interests, behaviours, and other criteria to increase brand awareness, drive traffic, and generate leads or sales.

We manage ad campaigns across all major social media platforms, including Facebook, Instagram, X (Twitter) and LinkedIn. We tailor our approach to the platforms that best suit your business and target audience.

We use advanced targeting options and data analytics to identify the most relevant audience for your ads. This includes demographic information, geographic location, interests, behaviours, and more. Our goal is to ensure your ads reach people who are most likely to engage with your brand.

We create a variety of ad types, including image ads, carousel ads, slideshow ads, and more. Our creative team designs compelling visuals and copy to capture attention and drive engagement.

We measure the success of our ad campaigns using key performance indicators (KPIs) such as impressions, clicks, click-through rates (CTR), conversions, cost per click (CPC), and return on investment (ROI). We provide regular reports to keep you informed about your campaign’s performance.

Your budget depends on your business goals, industry, and competition. During our initial consultation, we’ll discuss your objectives and recommend a budget that aligns with your needs and desired outcomes. Our goal is to maximise your ROI within your budget constraints.

You can start seeing results shortly after your campaign goes live. However, optimal results typically come from continuous monitoring and optimisation over time. We recommend running campaigns for at least a few months to gather enough data and make informed adjustments.

Yes, we can run ad campaigns across multiple social media platforms simultaneously. This multi-platform approach helps increase your reach and ensures that your message is seen by a broader audience.

Yes, we provide detailed performance reports that include key metrics and insights. These reports help you understand the impact of your campaigns and guide future marketing strategies. We also offer regular consultations to discuss these reports and answer any questions you may have.

Getting started is easy. Contact us to schedule a free consultation where we’ll discuss your business needs and marketing goals. From there, we’ll develop a customised social media advertising strategy and begin creating and managing your ad campaigns to drive results.

We only work with websites that are well built and error free on our Care Plans. We need to run an audit on your website to make sure that it’s a good fit for our systems. In addition, you get the bonus of knowing that your website is in good order and good hands.

We typically need around 2-3 working days to complete your Care Plan Audit from the point of receiving your order. From time to time this may be a little longer, as it will depend on our current work schedule. We’ll always be clear with you as soon as we confirm your order.

Absolutely – we specialise in assisting clients with WooCommerce websites. It’s important to note that a typical WooCommerce website needs a lot more resources than the average WordPress website, so your choice of hosting may not be the best one currently.

We’re an established agency that was first formed back in 2009. We have over 15 years of experience with WordPress, Web Design, Search Engine Optimisation and marketing. We have won multiple awards for our services which you can see on our Awards & Recognition page. Our friendly team of experts is versed in carrying our audits on websites and ready to assist you.

AI chatbots are artificial intelligence-powered virtual assistants designed to interact with users via text or voice, providing instant responses and assistance based on programmed algorithms and natural language processing (NLP).

AI chatbots can benefit your business in several ways:

• Improved Customer Service: They provide quick and accurate responses to customer inquiries, enhancing satisfaction.
• Operational Efficiency: Chatbots automate routine tasks, freeing up human resources for more complex issues.
• Cost Savings: They reduce operational costs associated with customer support.
• Increased Sales: By guiding customers through purchasing decisions and providing recommendations.
• 24/7 Availability: They offer round-the-clock support, ensuring consistent service.

Yes, our AI chatbots are customisable to reflect your brand’s voice and style. We tailor responses to maintain brand consistency and meet your specific business needs.

Security is a priority. Our AI chatbots adhere to stringent data protection regulations and employ encryption protocols to safeguard customer data.

Absolutely. Our AI chatbots seamlessly integrate with a variety of CRM systems and platforms, enhancing data utilisation and workflow automation.

Getting started is easy! Contact us to schedule a demo or consultation. Our team will assess your needs and tailor a solution that best fits your business goals.