Turn Happy Clients into 5-Star Reviews — Automatically

You finish the job, they’re delighted — they say thanks and go on their way. You tell yourself you’ll follow up later, but it slips through the cracks. Days pass, and the moment is gone.

Sound familiar?

You’re not alone. Most businesses struggle to consistently collect reviews — even when they’ve done a great job. That’s why the Infinity3 Platform includes a built-in system to automate the whole process, so you never miss a chance to build your reputation again.

Why Reviews Matter

• People trust reviews. 90% of customers check them before buying.
• They affect search rankings. More reviews = better local SEO on Google.
• They build credibility. A strong rating is often the difference between a new customer and a lost lead.

Whether you’re a driving instructor, designer, coach, or tradesperson — reviews are one of the most valuable marketing assets you can have. But you’ve got to ask for them. And you’ve got to do it at the right time.

How the Infinity3 Review System Works

With the Infinity3 Platform, you can set up automatic review requests that:

• Go out at just the right moment (e.g. after a session, delivery, or job completion)
• Include a direct link to your Google or Facebook review page
• Can be personalised with the customer’s name and service type
• Include follow-up reminders if the first message is ignored

It’s simple, hands-free, and designed to get results.

Real Examples from Our Clients

✅ Driving schools automatically request reviews the day after a student passes their test
✅ Service businesses send review links once a job is marked complete
✅ Coaches trigger a review ask after the final session in a package

You set the trigger — the platform takes care of the timing and messaging.

Setting It Up: Step by Step

1. Choose Your Trigger

This could be:

• A contact receiving a specific tag (e.g. “Job Complete” or “Passed Test”)
• A workflow step being reached
• A manual assignment by you or your team

2. Craft Your Review Message

Use a friendly tone that encourages action. For example:

“Thanks again for choosing us! It would mean a lot if you could leave a quick review about your experience — here’s the link: [REVIEW LINK]”

You can send it by:

• Email
• SMS
• Facebook Message (if integrated)

3. Insert Your Review Link

You can link to:

• Your Google Business profile
• Your Facebook page’s review tab
• Or even a review collection form (if you prefer to approve before publishing)

Tip: Use a short link or button to make it easy to tap and go.

4. Add a Follow-Up Step

If the contact doesn’t click or leave a review within 2–3 days, you can send a polite reminder:

“Just a quick nudge — if you haven’t had a chance to leave a review yet, here’s the link again. It really helps us grow!”

Monitoring Your Reputation

The platform doesn’t just send the requests — it also helps you monitor your review performance:

• See who clicked your links
• Track successful review completions
• Flag negative responses for internal follow-up
• Maintain visibility across Google and Facebook

You can even embed your latest reviews on your website using a widget — boosting credibility in real time.

Pro Tips to Maximise Reviews

• Ask for reviews as close to the “wow” moment as possible
• Keep it short and mobile-friendly
• Test different messages — sometimes changing a few words increases responses
• Remind your team to trigger the automation at the right stage (or build it in automatically)

Wrapping Up

You work hard to give your clients a great experience — your online reputation should reflect that.

With the Infinity3 Platform, you can take the awkwardness and effort out of asking for reviews. Just set it, forget it, and watch your star ratings rise — while your competitors wonder how you’re doing it.

Ready to build trust and grow your reputation? Set up your first review request automation today.