Create an attendee app for your events
2 min read
You can now deliver tickets, schedules, networking, exhibitors, sponsors and live updates directly in the Client Portal in the Infinity3 Platform and in your own branded app, on web, iOS and Android. Attendees move from checkout into the event, access tickets and QR codes in one place, and use a personal schedule to plan sessions.
Why it matters
For attendees: Everything they need before, during and after the event, in one place and on any device. Mobile tickets can be saved to Apple Wallet with one tap. Existing registrants get access automatically when you turn the app on.
For organisers: Sell tickets to members you already have, reduce email workload, and see which sessions and exhibitors attract interest. You can limit sessions to specific ticket types, apply coupons at checkout, and target announcements to roles you choose.
For exhibitors and sponsors: Exhibitors can be browsed and bookmarked by attendees, capture leads from badge scans and manage them in the Exhibitor Center for export. Sponsors can buy ad placements and appear in tiered sponsor listings on event pages.
How to use it
1. Go to Events in the Infinity3 Platform and select an event, then open Attendee App.
2. Turn on Attendee app access. If prompted, click Upgrade Client Portal first, this takes about a minute.
3. Use Make this event discoverable to list the event for all portal members, or leave it private for only participants.
4. Configure ticket types, session limits, sponsors, exhibitor tiers and ad placements from the event settings.
5. Attendees sign in on the web, in the Client Portal app, or in your branded app. Tickets include QR codes, venue directions and a one-click download.
Notes:
– Messages and reminders can be sent by email, SMS, in-app notification and push, and can be scheduled or sent immediately.
– Connections let attendees, speakers and exhibitors connect and continue conversations without exposing email or phone numbers.
– Exhibitors can export leads captured during the event from the Exhibitor Center.
Rebecca Whittaker
Director & Client Experience, Infinity3
Rebecca Whittaker is a director at Infinity3 and plays an important role in the day-to-day running of the business and the experience we provide for our clients. She works closely with businesses throughout their relationship with Infinity3, helping to make sure projects run smoothly and clients get the support they need.
With a strong focus on communication, organisation and customer experience, Rebecca brings a practical perspective to how businesses can build better relationships with their customers. Her writing covers customer experience, communication, business processes and the everyday improvements that can make running a business simpler and more effective.