What's New
The Latest From Infinity3
New features, smarter tools and continuous improvements to help you get more from the Infinity3 Platform.
Infinity3 is continually evolving. We’re regularly introducing new features, improving existing tools and adding new ways to help businesses communicate better, automate more and work smarter.
Platform Updates
New Features. Useful Improvements. Better Ways To Work.
From major new features to smaller improvements behind the scenes, the Infinity3 Platform is constantly developing. Explore the latest updates below to see what’s changed and how new capabilities can help your business.
Latest Update
Latest Platform Update
Create Custom Invoice Layouts with AI
Generate and edit invoice designs with AI, then fine-tune visually and publish layouts to use on customer invoices.
Previous Updates
Explore Earlier Platform Updates
Use voice with Ask AI in the mobile app
Speak to Ask AI in the Infinity3 Platform mobile app and hear replies aloud. Interrupt, resume and keep voice and typed messages in one conversation.
Find why a calendar slot is not bookable
Ask Calendar AI in the Infinity3 Platform why a slot, day or team member is not bookable and get a clear, accurate explanation.
Protect messaging from chat widget spam
Built-in spam protection flags suspicious chat widget submissions and can pause SMS and/or email to protect costs and sender reputation.
Send reliable missed call texts with smarter number selection
Missed Call Text Back now picks an eligible sending number automatically, so follow up SMS are more likely to reach missed callers.
Set Working Hours for Conversation AI
Schedule when Conversation AI agents reply, choose channels, send off-hours auto-replies and automate follow-ups.
Transfer calls to staff without personal numbers
Transfer calls from the mobile app to staff who have no personal phone number, ringing their web, mobile, phone or SIP devices.
Built To Keep Getting Better
A Platform That Grows With Your Business
Infinity3 isn't designed to stand still. As technology changes and new opportunities emerge, we continue developing the platform with practical features that help businesses save time, improve customer experiences and get more from the tools they use every day.
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