Connect Your Business WhatsApp To Your CRM
Manage WhatsApp Business conversations from one connected platform, keeping every message, customer and follow-up organised in one place.
WhatsApp has become one of the world's most popular ways for customers to contact businesses. The Infinity3 Platform helps you manage those conversations more efficiently by connecting WhatsApp with your CRM, automation, appointments and customer history.
Perfect for: Service Businesses • Sales Teams • Customer Support • Driving Schools • Professional Services • Growing Businesses
Why WhatsApp?
Meet Customers On The Platform They Already Use
Many customers prefer sending a WhatsApp message instead of making a phone call or writing an email.
It's quick. It's familiar. It's convenient.
The Infinity3 Platform helps your business respond professionally by bringing WhatsApp conversations into one connected workspace alongside your other communication channels.
WhatsApp Features
Business Messaging Made Simple
Meet customers on a channel they already know and use. Keep conversations connected, automate follow-ups and make it easier for customers to get answers, book and take the next step.
Two-Way Messaging
Send and receive WhatsApp Business messages from one platform.
Connected CRM
Automatically link conversations to customer records.
Shared Inbox
Manage WhatsApp alongside email, SMS and live chat.
Automated Conversations
Trigger workflows and automations from WhatsApp activity.
Appointment Booking
Help customers arrange appointments more easily.
Conversation AI
Use AI to respond when your team isn't available.
Connected Conversations
Every WhatsApp Message Becomes Part Of The Customer Journey
WhatsApp shouldn't operate separately from the rest of your business.
Every conversation can be connected to your CRM, helping your team view previous enquiries, appointments, notes and opportunities before replying.
Instead of isolated messages, every interaction becomes part of one complete customer record.
Work Smarter
Respond Faster Without Losing The Personal Touch
Customers expect quick responses.
With the Infinity3 Platform, your team can manage WhatsApp conversations from the same inbox they already use for email, SMS and other channels.
If your team isn't available, Conversation AI can answer common questions, collect information and hand conversations over when human assistance is needed.
Why Businesses Choose WhatsApp
Better Conversations. Better Customer Relationships.
Business WhatsApp Reimagined
Helping Businesses Communicate More Efficiently
Since 2009
Supporting Businesses
1,000s
Customer Conversations
24/7
Automated Messaging
5.0★
Average Client Rating
Business WhatsApp Reimagined
Helping Businesses Stay Connected
The Infinity3 Platform connects WhatsApp Business with your CRM, automation and customer management tools, helping your team stay organised while delivering a better customer experience.
Connected Platform
WhatsApp Works Better Together
Business messaging becomes even more valuable when it's connected to every area of the Infinity3 Platform.
Your WhatsApp Questions, Answered
Frequently Asked Questions
Ready To Connect Your WhatsApp Business Account?
Bring WhatsApp Into Your Customer Journey
Manage WhatsApp Business conversations from the same platform as your email, SMS, phone calls and CRM. Deliver faster responses, automate follow-ups and give every customer a more connected experience.