Live Chat
Turn Website Visitors Into Customers With Live Chat
Chat with website visitors in real time, answer questions instantly and capture more enquiries from one connected platform.
Every visitor is a potential customer. Live Chat helps you engage people while they're actively browsing your website, giving them the answers they need and making it easier to convert enquiries into opportunities.
Perfect for: Sales Teams • Customer Support • Service Businesses • Professional Services • Small Businesses • Growing Companies
Why Live Chat?
Be There When Your Customers Need You
Customers don't always want to fill in a contact form or wait for an email reply.
Sometimes they simply have a quick question.
Live Chat allows visitors to start a conversation instantly, helping you remove barriers, answer questions and build confidence while they're still on your website.
When your team isn't available, Conversation AI can step in to continue the conversation and capture valuable lead information.
Live Chat Features
Everything You Need For Better Website Conversations
Turn more website visits into conversations. Give customers an easy way to ask questions, get help and connect with your business while they’re already engaged.
Real-Time Messaging
Chat with visitors while they're browsing your website.
Connected Inbox
Manage Live Chat alongside every other communication channel.
Customer Profiles
Automatically connect conversations to your CRM.
AI Support
Allow Conversation AI to answer questions when your team isn't available.
Automated Follow-Ups
Trigger workflows and automations after every conversation.
Fully Customisable
Match your branding, welcome message and chat experience.
Connected Conversations
Every Chat Starts A Connected Customer Journey
A Live Chat conversation doesn't disappear when the visitor leaves your website.
Every message is stored alongside the customer's record, giving your team complete visibility into previous conversations, enquiries and follow-ups.
If the conversation results in an appointment, opportunity or sale, everything stays connected inside the Infinity3 Platform.
Respond Faster
Give Visitors The Confidence To Get In Touch
Fast responses build trust.
Instead of searching for contact details or waiting for an email reply, visitors can ask questions while they're already engaged with your business.
Whether they're looking for pricing, availability or reassurance before buying, Live Chat helps you provide a more personal experience that encourages customers to take the next step.
Connected Conversations
Helping Businesses Respond In Real Time
Since 2009
Supporting Businesses
24/7
Chat Availability
1,000s
Customer Conversations
5,000+
Hours Saved Through Automation
Better Website Conversations
Helping Businesses Capture More Enquiries
The Infinity3 Platform helps businesses engage website visitors, answer questions faster and convert more enquiries through connected Live Chat and intelligent automation.
Connected Platform
Live Chat Works Better Together
Live Chat becomes even more powerful when it's connected to the rest of the Infinity3 Platform.
Your Live Chat Questions, Answered
Frequently Asked Questions
Ready To Chat With More Customers?
Turn Website Conversations Into Business Opportunities
Give visitors a faster way to contact your business and connect every conversation to your CRM, automation and customer journey. With Live Chat, every enquiry starts in the right place.