Platform Comparison
Infinity3 vs Zoho CRM
A flexible suite of business apps or one connected platform? Discover which approach is right for your business.
Zoho CRM is part of a broad ecosystem of business applications covering sales, marketing, customer service and everyday operations. Infinity3 brings CRM, communication, marketing, automation and AI together within one connected platform, backed by hands-on onboarding, implementation and ongoing support from our UK-based team.
Choosing The Right Platform
Zoho CRM Or Infinity3?
Zoho CRM offers flexible customer management alongside an extensive range of additional Zoho applications, allowing businesses to build a technology stack around their individual requirements.
Infinity3 takes a more unified approach.
Rather than choosing, connecting and managing multiple applications, the tools growing businesses use every day work together within one platform, with practical help to get everything configured around the way your business works.
At A Glance
Infinity3 Compared With Zoho CRM
| CRM | ||
| Sales Pipelines | ||
| Marketing Automation | Available (additional Zoho apps may be required) | |
| AI Features | ||
| Website Builder | Limited | |
| Funnel Builder | ||
| Landing Pages | Limited | |
| Email Marketing | Available (additional Zoho apps may be required) | |
| Online Booking | Available | |
| Reputation Management | ||
| Social Media Scheduling | Available | |
| Workflow Automation | ||
| Reporting & Dashboards | ||
| UK-Based Onboarding | ||
| Website Design Services | ||
| SEO Services | ||
| Website Care Plans |
Your Entire Customer Journey
Built Around The Entire Customer Journey
Zoho offers applications covering many stages of the customer journey. Infinity3 brings those everyday stages together, from capturing a new enquiry and managing conversations to appointments, sales, marketing and ongoing customer relationships.
With customer data shared across the platform, each part of the journey can work together rather than operating in isolation.
One Connected Experience
More Connected. Less To Manage.
Zoho's extensive app ecosystem gives businesses plenty of flexibility. Infinity3 is designed for businesses that would rather have more of their everyday tools already working together, with less time spent choosing, connecting and managing separate applications.
Everything Connected
Keep customer management, communication, marketing and automation working around the same data.
Simpler To Manage
Reduce the number of separate applications, configurations and integrations your team needs to maintain.
Supported By Experts
Get hands-on help from experts setting up and improving the platform around your business.
One Connected Platform
Fewer Apps. More Joined Up.
Business software can quickly become a collection of different applications, subscriptions and integrations. Infinity3 brings more of the tools you use every day together, helping your team spend less time managing software and more time using it.
Building An App Ecosystem
- CRM
- Email Marketing
- Social Media
- Online Booking
- Forms
- Automation
- Customer Service
- Analytics
A flexible approach that allows businesses to choose individual applications around their requirements.
With Infinity3
Which Is Right For You?
Choose The Platform That Fits Your Business
Both approaches can provide businesses with a wide range of functionality. The right choice comes down to whether you prefer building your own ecosystem of applications or having more of your business connected within one supported platform.
Zoho CRM May Be A Better Fit If...
- You already use other Zoho applications
- You want to build your business systems around the wider Zoho ecosystem
- You prefer choosing individual applications for different requirements
- You have the resources to configure and manage your software stack
- You need specialist functionality available elsewhere within the Zoho suite
Infinity3 May Be A Better Fit If...
- You want more of your business managed within one platform
- You want CRM, communication, marketing, automation and AI connected
- You prefer fewer separate applications and integrations to manage
- You value hands-on onboarding and implementation
- You want ongoing support from a UK-based team
- You want wider website and digital expertise alongside the platform
Still not sure? We’ll happily talk through what you need and help you decide whether Infinity3 is the right fit.
Ready To Choose The Right Platform?
Let's Find The Best Fit For Your Business
Whether you're considering Zoho CRM, already using the wider Zoho ecosystem or looking for a more connected approach, we'll help you understand what Infinity3 can offer and whether it's the right fit for your business.