Social & Messaging
Connect The Platforms Your Customers Already Use
Bring social media, messaging apps and lead generation together with your CRM, automation and customer conversations.
Your customers don't all communicate the same way. Some send a Facebook message, others use Instagram, WhatsApp or Google Business Profile. The Infinity3 Platform connects these channels so every conversation is organised in one place and every enquiry becomes an opportunity.
Perfect for: Local Businesses • Service Businesses • Sales Teams • Customer Support • Growing Companies
Why Connect Social Channels?
Meet Customers Where They Already Are
Your customers shouldn't have to change how they contact you.
Whether they send a Facebook message, reply on Instagram, start a WhatsApp conversation or contact you through your Google Business Profile, Infinity3 keeps every enquiry connected to your CRM and customer journey.
• No switching between apps.
• No lost messages.
• No duplicated conversations.
Supported Platforms
Connect Your Favourite Channels
Bring your customer conversations and lead sources together. Connect the social and messaging platforms your customers already use, with new enquiries and interactions flowing directly into Infinity3.
Capture messages, comments and lead enquiries from your connected Facebook Pages.
Keep Instagram conversations organised alongside your other customer communications.
WhatsApp Business
Connect your WhatsApp Business account to chat with customers through one of the world's most popular messaging platforms.
Google Business Profile
Manage customer conversations, reviews and business interactions from your connected profile.
LinkedIn Lead Gen Forms
Automatically send new LinkedIn leads straight into your CRM, ready for your team to follow up and nurture.
TikTok
Connect TikTok Messaging and Lead Ads to capture conversations and new enquiries automatically.
Connected Conversations
Every Conversation Starts The Same Customer Journey
It doesn't matter where an enquiry comes from.
- A Facebook message.
- An Instagram DM.
- A WhatsApp conversation.
- A Google Business Profile enquiry.
Infinity3 automatically brings everything together, updates your CRM and can trigger follow-up workflows without any manual work.
Work Smarter
One Inbox Instead Of Five
Jumping between different apps wastes time.
Infinity3 brings supported conversations together so your team can respond more efficiently, keep customer history organised and deliver a more consistent experience.
- Every message is easier to find.
- Every customer has one conversation history.
- Every interaction stays connected.
Connected Communication
Helping Businesses Respond Faster
Since 2009
Supporting Businesses
8+
Communication Channels
5,000+
Hours Saved Through Automation
5.0★
Average Client Rating
Keep Every Conversation Together
Helping Businesses Stay Connected
The Infinity3 Platform brings together social messaging, CRM and automation, helping businesses respond faster, stay organised and deliver better customer experiences.
Connected Platform
Social & Messaging Works Better Together
Connected messaging becomes even more powerful when every conversation is part of your wider business.
Your Social & Messaging Questions, Answered
Frequently Asked Questions
Ready To Connect Your Social Channels?
Bring Every Customer Conversation Together
Connect Facebook, Instagram, WhatsApp Business, Google Business Profile and more with your CRM, automation and customer communication. Respond faster, stay organised and never lose track of an enquiry again.