Keep Your Website Running Smoothly with our Award-Winning Care Plans
Our award-winning Care Plans provide you with peace of mind by ensuring your website is always up-to-date, backed up, functioning smoothly and driving new customers to your business!
Leave Your Website in the Hands of Our WordPress Specialists
As one of the most important assets in your business, you must keep your website updated, protected and online. If your website is offline or has a major issue, this will affect your revenue and your customers.
We understand WordPress inside out, we’ve been using it for over a decade! We are in the best position to keep your website up and running and can do it with one of our WordPress Care Plans.
Working with us gives you the peace of mind that your website is being monitored 24/7, optimised, updated and securely backed up all at a fraction of the time and cost it would take you to do it yourself. We bring continual value to your business by letting you focus on your business whilst we take care of your website.
Your website is critical to your business - are you taking care of it?
Let us take the stress out of protecting, maintaining & managing your website with our amazing website care plans. We offer four care plans catering to websites of all sizes.
Put your website in safe hands and let our experts fully manage & maintain your website with one of our WordPress care plans from just £39 / month.
Knowing that your website is protected, backed up, and optimised with a Care Plan can provide peace of mind, allowing you to focus on your business.
Our Care Plans offer ongoing, professional support for any issues or concerns you may have with your website, ensuring prompt assistance if anything goes wrong.
Having a Care Plan in place can actually save money in the long run by preventing major issues and reducing downtime.
By keeping your website running smoothly and efficiently, a Care Plan helps ensure that your business is always up and running, even during unforeseen circumstances or emergencies.
Our Care Plans ensure that your WordPress core and all plugins/themes* are up-to-date, reducing the risk of security breaches and compatibility issues.
- You must have valid licenses for your premium plugins or themes in order for us to update them for you.
With our Care Plans, your website's speed, performance, and user experience will be optimised for maximum efficiency.
Our Care plans ensure that your entire website is backed up regularly, preventing any significant data loss in case of any issue.
By keeping your site updated and running smoothly, our Care Plans can help improve your website's search engine rankings and visibility.
Our Care Plans offer a comprehensive security package, protecting your website from cyber-attacks, hacking and malware.
Our Care Plans can be tailored to meet the specific needs of your website, providing customised solutions to any issues or challenges you may encounter.
WordPress Experts
On-call Assistance
Dedicated Team
On-going Support
Award-Winning
Clear, fixed pricing
Experience the Benefits of Our Comprehensive WordPress Care Plans Today!
Hosting Migration
If you'd like to move your website to the great hosting package that we provide with all our Care Plans, we can easily assist you with the migration at no extra cost.
Plugin & Theme Updates
Peace of mind that your website software is always up to date. Regular updating is an essential part of running a website to help protect the integrity of your site.
Website Backups
We take regular off-site backups of your entire website so that we can restore it quickly and get your site back online as quickly as possible if anything happens.
24/7 Security Monitoring
We monitor the integrity of your site from the inside, looking for possible security issues (file changes, password attacks, etc.) & protecting your site from attacks.
Uptime Monitoring
When your website is offline, you’re losing sales and customers. We’ll monitor your website and respond the instant we detect that your website is offline.
Dedicated Support
If you'd like to move your website to the great hosting package that we provide with all our Care Plans, we can easily assist you with the migration at no extra cost.
Website Hosting
We look after all your web hosting needs and your email on our UK based servers. Our cloud hosting ensures extremely fast page load speeds at all times.
Priority Response
When you need help, you need it fast. We’ll respond quickly to your task so you don’t have to worry about it. Contact our dedicated support at any time.
Included Support
We include support time with all Care Plans. This includes tasks such as adding content to your website, installing a plugin, adding content or images and more.
Speed Optimisation
Having a slow website could mean losing visitors & may also impact your website ranks in the search engines. We make sure everything is running smoothly.
Video Tutorials
A fantastic set of tutorials to walk you through using your website. The videos are always updated so you’ll have the latest guides to help you with your website.
Regular Reports
We will email you a regular report detailing changes to your website, updates to plugins, backup statistics, analytics data, uptime, security and much more!
Affordable and Transparent: Our Competitive WordPress Care Plan Pricing!
Save up to £588 on our WordPress maintenance service! Switch to annual pricing.
2 months FREE when you pay yearly - 12 months for the price of 10!
With years of experience in WordPress web design, development and maintenance, our team of designers & developers provide high-quality, professional, leading WordPress web design services. We can help re-design & increase the functionality of your existing WordPress website or we can create a custom theme & website using WordPress from the ground up.
As certified WordPress consultants, we know how to help you and your business get the most out of WordPress. We can deliver an online presence that showcases your business, attracts traffic and helps drive your sales.
Pay Monthly
Pay Yearly
Basic
£39.00
Per Month
-
Ideal for small websites. Includes Web Hosting, backups & essential software updates.
No long term contracts
Basic Website Hosting
Free hosting migration
WordPress updates
Plugin & Theme updates 1
Daily off-site backups
Same day ticket response
Free SSL Certificate
Monthly report
Protect
£84.00
Per Month
-
Great for small business websites. Performance hosting & security monitoring.
All Basic Plan benefits
30 minutes support time 2
Performance Hosting
Security hardening
24/7 Security monitoring
24/7 Uptime monitoring
Empty Spam & Trash
Fast site restore
Monthly report
Maintain
£144.00
Per Month
-
Our most popular care plan for serious WordPress site owners. 100% peace of mind.
All Protect Plan benefits
60 mins support time 2
Database optimisation
Performance optimisation
Broken link monitoring
WooCommerce support
Unlimited small tasks
Website Policies
Monthly report
Business
£294.00
Per Month
-
Perfect for larger business, eCommerce stores, membership or complex sites.
All Maintain Plan benefits
120 mins support time 2
Emergency support
Malware removal
Premium Plugins 3
SEO keyword tracking
Staging website
15% Off additional services
Weekly report
1 Plugin & Theme Updates - You must have valid licenses for your plugins or themes in order for us to update them for you.
2 Support Time - Included support time does not roll over each month.
3 Premium Plugins - We include licenses for premium plugins that we have in our plugin library. Choose from over £2000 worth of premium plugins.
Bolt-on Hours
Not enough included time in your Care Plan? You can purchase bolt-on blocks of hours that can be used as and when you need them for your website. Please note that you have to be on one of our Care Plans to purchase blocks of hours.
White Label Care
Infinity3 partners with web design agencies, marketing firms and freelancers by offering a simple and effective white-label solution. If you need white label assistance with your client sites get in touch with us to see how we can help.
Charities & Multiple Websites
If you have multiple WordPress websites that you would like a Care Plan for we offer discounted pricing depending on the number of websites you have. We also offer Charities a discount on all our Care Plans. Contact us for more information.
Need Something Different?
We support and maintain many WordPress websites of all shapes & sizes. If you are looking for a custom Care Plan solution then please get in touch and our friendly team will be more than happy to help and discuss your requirements.
Streamlined and Hassle-Free: Our Effortless Care Plan Setup Process!
Send Us Your Details
When you choose one of our Care Plan packages, simply send us your website details and our team of WordPress experts will take care of the rest. We'll ensure that your website is up-to-date, secure, backed up and optimised.
Quick Setup
We understand the value of your time & the importance of getting your Care Plan started quickly. That's why we've streamlined our Care Plan onboarding process to make it as efficient and hassle-free as possible for you.
Peace Of Mind
Knowing that your website is being looked after by WordPress experts, protected, backed up and optimised with an award-winning WordPress Care Plan will provide peace of mind, allowing you to focus on your business.
Who Is Looking After Your Website?
In the ever-growing online world, people are searching the internet daily for what they need. Showing the world what you have to offer through a well-maintained and vibrant website that is easy to use, will keep your customers returning with a desire to buy. The world never stops and neither should your website. We keep it going so you can keep growing!
Sign up today for one of our WordPress Care Plans so we can keep your website secure, healthy and up-to-date for you.
Your Website & Your Business
Your website is your online presence and it is an incredibly important part of your business. Your website should be attracting attention, generate new customers, engage with customers and increase your business revenue. Your website is an important tool and can be vital to the success of your business. You need the peace of mind that your it is online, being monitored and is secure.
Software Is Vulnerable
Millions of websites are attacked every day by hackers who exploit vulnerabilities in the software that powers them. All software is vulnerable and therefore needs updating regularly to help minimise the risk. An out-of-date website is an easy target for hackers, so protecting your website (your investment!) is crucial and should be considered a business priority.
Do It Yourself?
Keeping your website updated, backed up and secure can be a time-consuming and tedious task. Having to worry about these things takes you away from running and growing your business which isn’t an ideal situation. As we continue to see the rapid advances in technology, keeping on top of the latest trends and developments that can have a direct impact on your website isn’t easy.
"It is hard to find this level of dedicated & focused support within such a saturated industry. Thank you Infinity3!"
Robin Axford
★★★★★
The support & advice Infinity3 provides, combined with their knowledge & skill make them a pleasure to work with."
Oli Wilson-Fish
★★★★★
Exceptional levels of support and expertise at every point for my WordPress website."
Jonathan Lecun
★★★★★
Frequently Asked Questions
We are often asked questions about our WordPress Care Plans so we have put together some of our most frequently asked questions below to help address some of the more common queries relating to this service.
If we have not answered your question, please get in touch with us via our contact page.
You can upgrade your Care Plan whenever you would like, just get in touch with us!
Yes, we offer discounts if you would like us to manage multiple sites for you.
We also offer discounts on our "Maintain" and "Manage" plans for registered charities.
If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.
Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.
Find out more about our Care Plans here!
Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.
Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.
Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating / adding images and more. Major design changes, feature or functionality additions are not included. For these tasks, we'll provide a quote for the time required.
Whilst every care is taken to ensure that websites are safe and secure, nothing you can do to a website will make it 100% safe and secure forever. Sadly, there is always someone out there with malicious intent.
However, in the unlikely event that your website does go offline, we can assist you with restoring the most recent backup to your website.
With our Maintain and Manage plans, we provide additional security clean-up services that are included in your plan's price.
We provide a support ticket desk for quick response, turnaround and tracking of all support requests. You can submit all requests to help@infinity3.co.uk and we will reply within normal business hours.
Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.
Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with a number of websites, freelancers, agencies and more.
All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.
Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.
All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.
Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.
In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.
Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.
We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.
Spread The Cost With Our Pay Monthly Web Design & Pay Monthly SEO Options
We also offer affordable pay monthly web design & SEO services that save you time and money. Say goodbye to all the frustrations of getting a website that delivers results with our cost-effective solutions.
Our pay monthly web design packages are flexible and affordable and include everything you need to get started, from custom design and development to ongoing maintenance and support. We also offer pay monthly SEO services to help increase your website's visibility and drive more organic traffic to your site. With our pay monthly plans, you can have peace of mind knowing that you're getting high-quality web design and SEO services without the upfront costs.
Are You Looking For A Website Design Agency With A Proven Track Record Of Success?
Look no further than Infinity3. Our team of experts specialise in building high-performance, easy-to-manage WordPress websites that are lightning-fast and optimised for search engines.
We have over 20 years of expertise in designing, building and maintaining websites that help our clients market their services and we receive consistent 5-star reviews from our clients.
We thrive on client referrals & repeat business as our clients expand their own businesses and recommend us to their family, friends & colleagues. We strive for excellent customer reviews and are incredibly proud of our fantastic reputation. Join our satisfied customers and elevate your online presence with our award-winning website design services.
If you’re looking for a team you can count on, don’t take our word for it – see what our clients are saying.
"It is hard to find this level of dedicated & focused support within such a saturated industry. Thank you Infinity3!"
Robin Axford
★★★★★
"The support & advice Infinity3 provides, combined with their knowledge & skill make them a pleasure to work with."
Oli Wilson-Fish
★★★★★
"Infinity3 is the best company I have ever worked with, their hard work & dedication is unmatched! Definitely recommended!"
William Roberts
★★★★★
Why Infinity3 Is The Smart Move For Your Business And Your Online Success
We are a team of talented designers, developers and strategists who expertly unite to create comprehensive services that reach hundreds of satisfied clients across the UK. With outstanding reviews, award-winning projects and budget-friendly prices - why look any further?
With two decades of proven expertise, we understand what it takes to make a website successful. Through meticulous design and development work, our WordPress web services have earned accolades across industries.
Having a team you can trust to nurture your company’s digital success is no small task. To help you decide if we'll be an ideal partnership, let us introduce ourselves - here's how our unique approach can make all the difference for you and your company.
At Infinity3, our team of talented designers, developers and strategists expertly unite to create comprehensive services that reach hundreds of satisfied clients across the UK. With outstanding reviews, award-winning projects and budget-friendly prices - why look any further?
With two decades of proven expertise, we understand what it takes to make a website successful. Through meticulous design and development work, our WordPress web services have earned accolades across industries. Our team is proud to help your business excel online - leveraging expert strategic thinking combined with creative flair & marketing savvy!
With 20 years of industry experience, we have developed relationships with the best web hosting companies, plugin developers, and solution providers. This allows us to offer our clients cutting-edge technologies and solutions that drive customer enquiries and sales. We only partner with trusted companies that we have worked closely with and know what works.
Our pricing structure is designed to meet the specific needs of each project. After our initial consultation, we can provide an estimated price range and discuss any additional requirements that may be necessary for a successful end result. Every quote takes into account all relevant factors, such as complexity, scope and deadlines so you can rest assured knowing your unique project has been accurately quoted!
Our team is prepared for any adjustments that may be needed during the project's progress, and our change request process allows us to effectively manage alterations in scope or deliverables. Rest assured that all pricing modifications will be discussed before carrying out the work.
We understand the importance of transparency in pricing. Rest assured that our clients only pay what is agreed upon - no hidden surprises! Our project minimum for custom website design & development projects starts at £1000. On average in 2022, our clients paid an affordable price of just under £3635 for these highly effective solutions that are guaranteed never to come with any unexpected charges or invoices.
Our experience has allowed us to formulate tried & tested processes for all of the web design services we offer. Whilst the exact process may vary from service to service and project to project, we strictly adhere to our proven processes for delivering award-winning services to our clients through the UK and beyond.
As an example, our website design projects follow the following process:
- Introduction Call
- Estimate
- Project Discovery
- Proposal
- Project Kickoff
- Design & Development
- Testing & Quality Assurance
- Launch
- Aftercare
You can learn more about working with Infinity3 by clicking here.
Quality Web Design Services
Working with a reputable web design company isn't just about crafting an aesthetically pleasing website. It's also about creating something robust, practical and reliable that can act as the perfect home for your business - powered by quality code to take it above and beyond expectations.
Exceptional Customer Service
We are committed to providing first-class customer support. We know that the relationship we have with our clients is paramount. We strive to deliver what we promise and are always available for enquiries. Our consistent 5-star reviews are a testament to our customer-focused approach to website design services.
Delivering On Time
We are committed to meeting deadlines. We understand that time wasted can mean lost opportunities for our clients and we will not compromise when it comes to delivering on promised turnaround times. We have over 20 years of experience delivering projects on time, in line with our clients requests and time frames.
Let Us Help You Establish A Strong Digital Footprint That Drives Traffic, Generates Leads And Boosts Your Sales
Get in touch with us to discuss how we can help you & your business succeed online.
Simply click the "Send Message" button below and we will get back to you ASAP (normally the same day!) or if you would prefer to speak to one of our friendly team directly, you can always call us on 01539 303030 to discuss your web design project or enquiry.
You can also live chat with us on WhatsApp or schedule a call / Zoom meeting.