Start a new Ask AI chat from your app icon
< 1 min read
You can now open a new, blank Ask AI chat with one tap on your phone. The shortcut appears on the app icon, in Quick Actions and in universal search, and always lands you in a fresh conversation rather than an earlier thread. If Ask AI is already open, the shortcut opens a new chat without stacking additional screens.
Why it matters
Quick access to Ask AI saves time and keeps answers focussed on the current question, which is useful when you need wording suggestions, quick reminders of what is due, or a fast idea while away from your desk.
- Save time, go from the home screen to asking a question in one tap.
- Start clean every time, each shortcut opens a blank chat so old topics do not mix into new replies.
- Access from several places on your phone, including the app icon, Quick Actions card and search.
- Appears only for users and accounts that have Ask AI enabled.
How to use it
- Long press the Infinity3 Platform mobile app icon on your phone’s home screen.
- Tap New Ask AI Chat on the Quick Actions card. You can also tap the option in the Quick Actions card or search for New Ask AI Chat.
- Type your question into the new chat and get your answer.
Roll-out and availability
Release date: October 2026. Available in app version v4.27.0 and later. The shortcut is public and appears only for users and accounts that have Ask AI enabled.
Tristan Whittaker
Founder & Director, Infinity3
Tristan Whittaker is the founder and director of Infinity3, with more than 20 years of experience in web design, digital marketing and technology. He works with businesses across the UK to improve their online presence, generate more opportunities and make better use of digital tools, AI and automation.
Combining strong technical knowledge with a practical understanding of how businesses actually operate, Tristan has helped hundreds of organisations create better websites, improve their visibility and simplify the systems behind them. He’s particularly interested in finding sensible ways to use technology to solve real business problems, without unnecessary complexity or jargon.