Manage multiple Facebook accounts and Pages
2 min read
You can now connect multiple Facebook accounts, and multiple Facebook Pages under each account, to a single Infinity3 Platform account. The Facebook integration has also been migrated to the Marketplace architecture for improved stability and secure token storage using the Marketplace keychain.
Why it matters
Managing several Facebook accounts and Pages is now simpler and more secure. You no longer need to disconnect and reconnect integrations or keep signing in to different accounts to access messages, leads and automations.
- Centralise management: view and manage multiple Facebook accounts and their Pages from one Infinity3 Platform account.
- Keep conversations organised: sync and manage messages across Pages, including Pages on different Facebook accounts.
- Capture leads centrally: sync leads from multiple Pages into the same account.
- Run automations at scale: supported automations can run across multiple connected Pages without separate integration setups.
- Improved security and reliability: the integration now uses Marketplace keychain for secure token storage and more stable connections.
How to use it
Enable the feature in Labs, then connect additional Facebook accounts from Integrations. Existing Facebook connections are being migrated to the Marketplace automatically, so you do not need to disconnect them manually.
- Open Labs and enable: Facebook marketplace migration & multiple account support.
- Go to Settings → Integrations, then search for and select Facebook.
- Choose to connect an additional Facebook account and complete the Facebook authorisation flow.
- Select the Pages you want to connect and grant the required permissions.
- Once connected, use your Facebook accounts and Pages across supported workflows including Lead Sync, Messaging and Automations.
Good to know
- Existing integrations will be migrated to the Marketplace architecture as part of this change. No manual disconnect is required.
- Facebook authorisation and permissions remain subject to Meta requirements and the permissions you grant during authorisation will determine which Pages and assets are available.
- Shops and Ad Accounts currently support only a single Facebook account.
- Multiple account support currently applies to Lead Sync, Messaging across Pages belonging to different Facebook accounts, and Automations.
Tristan Whittaker
Founder & Director, Infinity3
Tristan Whittaker is the founder and director of Infinity3, with more than 20 years of experience in web design, digital marketing and technology. He works with businesses across the UK to improve their online presence, generate more opportunities and make better use of digital tools, AI and automation.
Combining strong technical knowledge with a practical understanding of how businesses actually operate, Tristan has helped hundreds of organisations create better websites, improve their visibility and simplify the systems behind them. He’s particularly interested in finding sensible ways to use technology to solve real business problems, without unnecessary complexity or jargon.