Hold and review community posts by keyword

You can now automatically hold posts and comments that match flagged words, phrases or domains before they appear in your community feed. Flagged items go to a review queue where admins can approve or remove them. A starter pack of common spam phrases and a test tool help you get set up quickly.

Why it matters

Moderating after content appears is time consuming and can harm community trust. This feature gives admins a first line of defence, holding problematic posts before they reach other members. That reduces spam and rule breaking, and makes moderation more scalable as your community grows.

How it works

• Add words, phrases or domains you want blocked. Matching is case insensitive; phrases are recommended for better precision.
• When a post or comment matches a flagged item, it is held and appears in the Needs review tab. It remains hidden from all members except the author, who sees an In review status.
• Admins can preview which keyword triggered the flag and then Approve & publish or Remove the content in one click.
• Content reported by members appears separately under the Reported by members tab, showing who reported it and the full thread for review.
• Admins receive email, in-app and push notifications when content is flagged, so nothing slips through.
• Content from admins and owners is never held for review. Moderation rules apply only to member generated content.

How to use it

1. Open Settings → Content Moderation in the Infinity3 Platform.
2. In the Keywords tab, add your flagged words, phrases or domains, or click Add starter pack to load common spam phrases with one click.
3. Use the Try your rules tool to paste sample text and check whether it would be held before anything goes live.
4. When flagged content appears, go to the Needs review tab to approve or remove it. Use the Reported by members tab for items reported by users.

Also improved: post and comment search

Search now tolerates typos, different phrasing, synonyms and accented text, and ranks results by relevance rather than newest first. Members will find the most relevant posts more easily.

Notes

• Keyword matching is case insensitive. Phrases are recommended over single words for precision.
• Flagged content is hidden from all members except the author, who sees an In review status.
• Admin and owner content is not held for review.
• AI powered spam detection is planned to arrive on this foundation in a future release.