Find and fix form errors, get recommendations
< 1 min read
You can now find and fix validation errors, get contextual recommendations, and view configuration insights for Forms, Surveys and Quizzes directly in the Infinity3 Platform. Error Detection highlights the exact field that needs attention, Recommendations flag common oversights, and the new Insights tab summarises key settings so your forms are ready to publish.
Why it matters
Faster troubleshooting and clearer guidance mean you spend less time hunting for problems and more time building. Error Detection helps you locate and resolve validation issues without contacting Support. Recommendations catch common mistakes, such as placeholder URLs or payment elements left in test mode, so you avoid live errors. Insights give a quick overview of form configuration, improving confidence before you publish.
How to use it
- Build: Create or edit a Form, Survey or Quiz as normal in the Infinity3 Platform.
- Detect: When you save, any validation errors are shown in a modal and next to the affected field.
- Navigate and resolve: Click an error to jump to the field, fix the issue, and the error is removed automatically.
- Optimise: Review Recommendations for items such as placeholder URLs, default custom field names, payment mode set to Test, and bot protection suggestions.
- Review Insights: Open the Insights tab to see counts and status for conditional logic rules, custom fields, autoresponders, email notifications, and payment configuration.
Notes
- Recommendations can be enabled or disabled from Settings.
- Error Detection currently focuses on existing validation issues related to custom field creation, duplicate custom fields, and Form, Survey and Quiz elements.
- This release improves how existing errors are communicated and resolved; it does not introduce additional validation rules.
- The experience is available for both existing and newly created Forms, Surveys and Quizzes.
Rebecca Whittaker
Director & Client Experience, Infinity3
Rebecca Whittaker is a director at Infinity3 and plays an important role in the day-to-day running of the business and the experience we provide for our clients. She works closely with businesses throughout their relationship with Infinity3, helping to make sure projects run smoothly and clients get the support they need.
With a strong focus on communication, organisation and customer experience, Rebecca brings a practical perspective to how businesses can build better relationships with their customers. Her writing covers customer experience, communication, business processes and the everyday improvements that can make running a business simpler and more effective.
