View reputation metrics on business account dashboards
< 1 min read
You can now add Reputation widgets to business account dashboards in the Infinity3 Platform. Use 16 new Reputation widgets to track review requests, customer reviews and response performance without leaving the dashboard.
Why it matters
Infinity3 administrators and businesses can surface reputation performance directly on the business account dashboard. That makes it easier to show proof of work, monitor request volume, review sentiment and response performance, and give a clear snapshot of reputation health from one place.
What changed
- 16 new Reputation widgets in the dashboard widget library
- Track the full reputation journey: review requests, customer reviews and review responses
- Filter by date range, rating, source/page and response status
- Add, resize and arrange widgets to create custom dashboards and view Reputation data alongside other business metrics
Included insights
- Review request insights: requests sent, requests by channel, requests by status, requests trend
- Review insights: total reviews, reviews by rating, reviews by source, reviews by sentiment, average rating and trends
- Response insights: response rate, average response time, response rate trend, average response time trend, AI versus manual response visibility
How to use it
- Open the business account dashboard in the Infinity3 Platform
- Click Add widget and choose the Reputation category
- Apply quick filters and set the date range you need
- Resize and rearrange widgets to build a custom view
- Combine Reputation widgets with other dashboard metrics or add custom metrics for a complete picture
Tristan Whittaker
Founder & Director, Infinity3
Tristan Whittaker is the founder and director of Infinity3, with more than 20 years of experience in web design, digital marketing and technology. He works with businesses across the UK to improve their online presence, generate more opportunities and make better use of digital tools, AI and automation.
Combining strong technical knowledge with a practical understanding of how businesses actually operate, Tristan has helped hundreds of organisations create better websites, improve their visibility and simplify the systems behind them. He’s particularly interested in finding sensible ways to use technology to solve real business problems, without unnecessary complexity or jargon.