What's New
Phone System
View who answered calls on mobile
See which teammate picked up each call and which device they used, directly in the Infinity3 Platform mobile app.
Play every recording for a call on mobile
Play each recording from transferred or multi-leg calls in the Infinity3 Platform mobile apps, with a transcript for each recording when available.
View call quality and rate calls
See live signal bars during calls, view connection details and tips, and rate call quality after you hang up.
Send reliable missed call texts with smarter number selection
Missed Call Text Back now picks an eligible sending number automatically, so follow up SMS are more likely to reach missed callers.
Transfer calls to staff without personal numbers
Transfer calls from the mobile app to staff who have no personal phone number, ringing their web, mobile, phone or SIP devices.
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