Let Our Experts Protect, Maintain & Manage Your Website
These days, a WordPress website is the norm for businesses online. With this much popularity, it's not surprising that a lot of people are running into issues with their WordPress websites. Worse, they aren't getting any help from anyone who knows what they are doing to fix these issues and get their website back up and running fast.
There isn't anything unusual about this experience, as the average website owner has no idea how to fix their site when it stops working. Attempting to figure out what happened could leave you even more frustrated and perplexed than before, but we have been using WordPress since its launch in 2003 and offer a range of WordPress website maintenance services to help.
We offer WordPress Care Plans for complete peace of mind that your website is being well looked after by a team of experts, a WordPress fixes service to help resolve any issues and a WordPress tasks service for one-off tasks that you need to complete on your website.
Are You Having Problems With Your Website?
Are you having problems with your website or need help completing a task?
Straightforward, all-inclusive pricing. From just £49.
Our team of UK-based WordPress experts can carry out one-off tasks on your website today! From adding new pages, uploading images, bug fixes, site changes, software updates, website migrations, malware removal and much more. No request is too big or too small for our friendly, dedicated team of WordPress specialists.
Are you experiencing problems with your WordPress website? Our team are on hand to help you with any issues that you might be having with your website. In many cases, we can resolve problems on the same day! If we can't fix the problem, we'll refund you. We are here for all your WordPress technical support requirements.
Have You Considered One Of Our Award-Winning WordPress Care Plans?
As a leading WordPress Agency, we understand WordPress inside out; we’ve been using it for over a decade! We are in the best position to keep your website running as efficiently as possible and we can do so with one of our WordPress Care Plans at a fraction of the time and cost it would take you to do it yourself. Let us manage and maintain your WordPress site for you whilst you focus on your business and enjoy the peace of mind that your site’s being well looked after, every day, by an experienced UK-based team of WordPress experts.
We take regular off-site backups of your entire website so that we can restore it quickly and get your site back online as soon as possible if anything happens.
We give you peace of mind that your website software is always up to date. Regular updating is an essential part of running a website to help protect its integrity.
We don’t pass our clients from pillar to post. All our clients have a dedicated contact who will deal with all of your requests for advice, assistance and tasks.
Frequently Asked Questions
You can upgrade your Care Plan whenever you would like, just get in touch with us!
Yes, we offer discounts if you would like us to manage multiple sites for you.
We also offer discounts on our "Maintain" and "Manage" plans for registered charities.
If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.
Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.
Find out more about our Care Plans here!
Our website backups are stored in at least two separate geographical locations using Amazon's S3 servers.
Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.
Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating/adding images and more. Major design changes, features or functionality additions are not included. For these tasks, we'll provide a quote for the time required.
Whilst every care is taken to ensure that websites are safe and secure, nothing you can do to a website will make it 100% safe and secure forever. Sadly, there is always someone out there with malicious intent.
However, in the unlikely event that your website does go offline, we can assist you with restoring the most recent backup to your website.
With our Maintain and Manage plans, we provide additional security clean-up services that are included in your plan's price.
We provide a support ticket desk for quick response, turnaround and tracking of all support requests. You can submit all requests to email@example.com and we will reply within normal business hours.
Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.
Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with a number of websites, freelancers, agencies and more.
All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.
Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.
All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.
Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.
In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.
Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.
We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.
Are You Looking For A Website Design Agency With A Proven Track Record Of Success?
Look no further than Infinity3. Our team of experts specialise in building high-performance, easy-to-manage WordPress websites that are lightning-fast and optimised for search engines.
We have over 20 years of expertise in designing, building and maintaining websites that help our clients market their services and we receive consistent 5-star reviews from our clients.
We thrive on client referrals & repeat business as our clients expand their own businesses and recommend us to their family, friends & colleagues. We strive for excellent customer reviews and are incredibly proud of our fantastic reputation. Join our satisfied customers and elevate your online presence with our award-winning website design services.
"It is hard to find this level of dedicated & focused support within such a saturated industry. Thank you Infinity3!"
"The support & advice Infinity3 provides, combined with their knowledge & skill make them a pleasure to work with."
"Infinity3 is the best company I have ever worked with, their hard work & dedication is unmatched! Definitely recommended!"
Why Infinity3 Is The Smart Move For Your Business And Your Online Success
We are a team of talented designers, developers and strategists who expertly unite to create comprehensive services that reach hundreds of satisfied clients across the UK. With outstanding reviews, award-winning projects and budget-friendly prices - why look any further?
With two decades of proven expertise, we understand what it takes to make a website successful. Through meticulous design and development work, our WordPress web services have earned accolades across industries.
Having a team you can trust to nurture your company’s digital success is no small task. To help you decide if we'll be an ideal partnership, let us introduce ourselves - here's how our unique approach can make all the difference for you and your company.
At Infinity3, our team of talented designers, developers and strategists expertly unite to create comprehensive services that reach hundreds of satisfied clients across the UK. With outstanding reviews, award-winning projects and budget-friendly prices - why look any further?
With two decades of proven expertise, we understand what it takes to make a website successful. Through meticulous design and development work, our WordPress web services have earned accolades across industries. Our team is proud to help your business excel online - leveraging expert strategic thinking combined with creative flair & marketing savvy!
With 20 years of industry experience, we have developed relationships with the best web hosting companies, plugin developers, and solution providers. This allows us to offer our clients cutting-edge technologies and solutions that drive customer enquiries and sales. We only partner with trusted companies that we have worked closely with and know what works.
Our pricing structure is designed to meet the specific needs of each project. After our initial consultation, we can provide an estimated price range and discuss any additional requirements that may be necessary for a successful end result. Every quote takes into account all relevant factors, such as complexity, scope and deadlines so you can rest assured knowing your unique project has been accurately quoted!
Our team is prepared for any adjustments that may be needed during the project's progress, and our change request process allows us to effectively manage alterations in scope or deliverables. Rest assured that all pricing modifications will be discussed before carrying out the work.
We understand the importance of transparency in pricing. Rest assured that our clients only pay what is agreed upon - no hidden surprises! Our project minimum for custom website design & development projects starts at £1000. On average in 2022, our clients paid an affordable price of just under £3635 for these highly effective solutions that are guaranteed never to come with any unexpected charges or invoices.
Our experience has allowed us to formulate tried & tested processes for all of the web design services we offer. Whilst the exact process may vary from service to service and project to project, we strictly adhere to our proven processes for delivering award-winning services to our clients through the UK and beyond.
As an example, our website design projects follow the following process:
- Introduction Call
- Project Discovery
- Project Kickoff
- Design & Development
- Testing & Quality Assurance
You can learn more about working with Infinity3 by clicking here.
Quality Web Design Services
Working with a reputable web design company isn't just about crafting an aesthetically pleasing website. It's also about creating something robust, practical and reliable that can act as the perfect home for your business - powered by quality code to take it above and beyond expectations.
Exceptional Customer Service
We are committed to providing first-class customer support. We know that the relationship we have with our clients is paramount. We strive to deliver what we promise and are always available for enquiries. Our consistent 5-star reviews are a testament to our customer-focused approach to website design services.
Delivering On Time
We are committed to meeting deadlines. We understand that time wasted can mean lost opportunities for our clients and we will not compromise when it comes to delivering on promised turnaround times. We have over 20 years of experience delivering projects on time, in line with our clients requests and time frames.
Let Us Help You Establish A Strong Digital Footprint That Drives Traffic, Generates Leads And Boosts Your Sales
Get in touch with us to discuss how we can help you & your business succeed online.
Simply click the "Send Message" button below and we will get back to you ASAP (normally the same day!) or if you would prefer to speak to one of our friendly team directly, you can always call us on 01539 303030 to discuss your web design project or enquiry.