Award-Winning Website Maintenance

Our WordPress website maintenance services help keep your website running smoothly, fix errors, perform updates, complete tasks, improve performance and perform regular backups of your website. 

Let Our Experts Protect, Maintain & Manage Your Website

Average of 5 from a total of 49 reviews

These days, a WordPress website is the norm for businesses online. With this much popularity, it's not surprising that a lot of people are running into issues with their WordPress websites. Worse, they aren't getting any help from anyone who knows what they are doing to fix these issues and get their website back up and running fast.

There isn't anything unusual about this experience, as the average website owner has no idea how to fix their site when it stops working. Attempting to figure out what happened could leave you even more frustrated and perplexed than before, but we have been using WordPress since its launch in 2003 and offer a range of WordPress website maintenance services to help.

We offer WordPress Care Plans for complete peace of mind that your website is being well looked after by a team of experts, a WordPress fixes service to help resolve any issues and a WordPress tasks service for one-off tasks that you need to complete on your website.

  • WordPress Experts
  • Clear, fixed pricing
  • Value for money
  • UK based support
  • On-going Support

Are You Having Problems With Your Website?

Are You Having Problems With Your Website?

Are you having problems with your website or need help completing a task?

Straightforward, all-inclusive pricing. From just £49.

One-off Tasks

Our team of UK-based WordPress experts can carry out one-off tasks on your website today! From adding new pages, uploading images, bug fixes, site changes, software updates, website migrations, malware removal and much more. No request is too big or too small for our friendly, dedicated team of WordPress specialists.

WordPress Fixes

Are you experiencing problems with your WordPress website? Our team are on hand to help you with any issues that you might be having with your website. In many cases, we can resolve problems on the same day! If we can't fix the problem, we'll refund you. We are here for all your WordPress technical support requirements.

  • Team of experts
  • 100% WordPress
  • Clear, fixed pricing
  • Money back guarantee
  • Fast & reliable
  • Based in the UK
  • Content updates
  • Bug fixes
  • Plugin installation
  • No hidden fees
  • Website migrations
  • Website edits

Have You Considered A WordPress Care Plan?

Have You Considered A WordPress Care Plan?

As a leading WordPress Agency we understand WordPress inside out; we’ve been using it for over a decade! We are in the best position to keep your website running as efficiently as possible and we can do so with one of our WordPress Care Plans at a fraction of the time and cost it would take you to do it yourself. Let us manage and maintain your WordPress site for you whilst you focus on your business and enjoy the peace of mind that your site’s being well looked after, every day, by an experienced UK-based team of WordPress experts.

Website Backups

We take regular off-site backups of your entire website so that we can restore it quickly and get your site back online as soon as possible if anything happens.

Website Updates

We give you peace of mind that your website software is always up to date. Regular updating is an essential part of running a website to help protect its integrity.

Dedicated Support

We don’t pass our clients from pillar to post. All our clients have a dedicated contact who will deal with all of your requests for advice, assistance and tasks.

Frequently Asked Questions

Frequently Asked Questions

We quite often get asked a lot of questions about our WordPress Care Plans and Website Maintenance services so we have put together some of our most frequently asked questions below to help address some of the more common queries relating to this service.

If we have not answered your question, please get in touch with us via our contact page.

You can upgrade your Care Plan whenever you would like, just get in touch with us!

Yes, we offer discounts if you would like us to manage multiple sites for you.

We also offer discounts on our "Maintain" and "Manage" plans for registered charities.

If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price. 

Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.

Find out more about our Care Plans here!

Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.

Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.

Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating / adding images and more. Major design changes, feature or functionality additions are not included. For these tasks, we'll provide a quote for the time required.

Whilst every care is taken to ensure that websites are safe and secure, nothing you can do to a website will make it 100% safe and secure forever. Sadly, there is always someone out there with malicious intent.

However, in the unlikely event that your website does go offline, we can assist you with restoring the most recent backup to your website.

With our Maintain and Manage plans, we provide additional security clean-up services that are included in your plan's price. 

We provide a support ticket desk for quick response, turnaround and tracking of all support requests. You can submit all requests to [email protected] and we will reply within normal business hours.

Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.

Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with a number of websites, freelancers, agencies and more.

All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.

Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.

All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.

Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.

In the unlikely event of you wanting to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.

Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.

We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.

What Our Clients Say

What Our Clients Say

If you’re looking for a team you can count on, don’t take our word for it – see what our clients are saying. We thrive on client referrals and repeat business as our clients expand their own businesses and recommend us to their family, friends and colleagues. We strive for excellent customer reviews and are incredibly proud of our fantastic reputation.

"It is hard to find this level of dedicated & focused support within such a saturated industry. Thank you Infinity3!"

Robin Axford

5/5

"I am absolutely over the moon. I would definitely recommend Infinity3 to anyone wanting an awesome website."

Ann-Marie Winterburn

5/5

"Working with Infinity3 was so easy and flexible. I would highly recommend Infinity3 to everyone I know."

Trevor Kearon

5/5

We'd Love To Work With You

We'd Love To Work With You

Get in touch with us to talk about a project or to discuss how we can help you & your business online.

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