What's New
The Latest From Infinity3
New features, smarter tools and continuous improvements to help you get more from the Infinity3 Platform.
Infinity3 is continually evolving. We’re regularly introducing new features, improving existing tools and adding new ways to help businesses communicate better, automate more and work smarter.
Platform Updates
New Features. Useful Improvements. Better Ways To Work.
From major new features to smaller improvements behind the scenes, the Infinity3 Platform is constantly developing. Explore the latest updates below to see what’s changed and how new capabilities can help your business.
Latest Update
Latest Platform Update
Clean up workflows and folders
Find workflows with default names, no recent enrollments or empty folders to tidy automations and reduce clutter.
Previous Updates
Explore Earlier Platform Updates
- All
- Appointments
- Calendars
- Contacts
- Conversation AI
- CRM
- Facebook Messenger
- Forms
- Funnels
- Instagram Messaging
- Integrations
- Mobile App
- Payments
- Phone System
- Reporting
- Reviews
- SMS
- Social Planner
- Voice AI
- Websites
- Workflows
Create an attendee app for your events
Host tickets, schedules, networking, exhibitors and live updates in the Client Portal and branded app on the Infinity3 Platform.
Meeting Rooms Now Available In Beta
Bring your client calls, team catch-ups and live training into the Infinity3 Platform with Meeting Rooms, now available in beta on **Elevate and Ascend**. Host video meetings with screen sharing, reusable meeting links and recordings. Connect meetings to your booking calendars, or bring members and learners together for live sessions. With live transcription enabled, you…
Manage field service jobs, scheduling and dispatch
Run on-site work from request to invoice, schedule and dispatch staff, optimise routes and let customers book online. Private beta.
View a contact summary with Ask AI
Open Ask AI from any contact to see messages, appointments, deals and tasks in one summary, and prepare, summarise or dictate notes.
Create personalised quiz redirects by score
Redirect quiz takers to different URLs based on answers or quiz scores, including highest or lowest category and overall score.
Start Ask AI with your iPhone Action button
Open Ask AI with your iPhone Action button, Siri or Spotlight to begin a new voice or dictation chat instantly.
Start a new Ask AI chat from your app icon
Open a fresh Ask AI chat with one tap from the app icon, Quick Actions or search, ready for a new question without loading old conversations.
Manage calendar view, export and staff colours
Adjust calendar display, export the current view and set staff colours directly in the Infinity3 Platform.
View who answered calls on mobile
See which teammate picked up each call and which device they used, directly in the Infinity3 Platform mobile app.
Play every recording for a call on mobile
Play each recording from transferred or multi-leg calls in the Infinity3 Platform mobile apps, with a transcript for each recording when available.
View call quality and rate calls
See live signal bars during calls, view connection details and tips, and rate call quality after you hang up.
Built To Keep Getting Better
A Platform That Grows With Your Business
Infinity3 isn't designed to stand still. As technology changes and new opportunities emerge, we continue developing the platform with practical features that help businesses save time, improve customer experiences and get more from the tools they use every day.
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