Keep Your Website Running Smoothly With Our Award-winning Care Plans
Our award-winning Care Plans provide you with peace of mind by ensuring your website is always up-to-date, backed up, functioning smoothly and driving new customers to your business!
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Embrace The Ease And Confidence That Comes From Entrusting Your Website To Our Dedicated Team Of WordPress Specialists
WordPress Experts
On-Call Assistance
Dedicated Team
On-Going Support
Award Winning
Clear, Fixed Pricing
As one of the most important assets in your business, you must keep your website updated, protected and online. If your website is offline or has a major issue, this will affect your revenue and your customers.
We understand WordPress inside out, we’ve been using it for over a decade! We are in the best position to keep your website up and running and can do it with one of our WordPress Care Plans.
Working with us gives you the peace of mind that your website is being monitored 24/7, optimised, updated and securely backed up all at a fraction of the time and cost it would take you to do it yourself. We bring continual value to your business by letting you focus on your business whilst we take care of your website.
Your website is critical to your business - are you taking care of it?
Let us take the stress out of protecting, maintaining & managing your website with our amazing website care plans. We offer four care plans catering to websites of all sizes.
Put your website in safe hands and let our experts fully manage & maintain your website with one of our WordPress care plans from just £39 / month.
Read our customer reviews to see what our clients think!
Knowing that your website is protected, backed up, and optimised with a Care Plan can provide peace of mind, allowing you to focus on your business.
Our Care Plans offer ongoing, professional support for any issues or concerns you may have with your website, ensuring prompt assistance if anything goes wrong.
Having a Care Plan in place can actually save money in the long run by preventing major issues and reducing downtime.
By keeping your website running smoothly and efficiently, a Care Plan helps ensure that your business is always up and running, even during unforeseen circumstances or emergencies.
Our Care Plans ensure that your WordPress core and all plugins/themes* are up-to-date, reducing the risk of security breaches and compatibility issues.
*You must have valid licenses for your premium plugins or themes for us to update them for you
With our Care Plans, your website's speed, performance, and user experience will be optimised for maximum efficiency.
Our Care plans ensure that your entire website is backed up regularly, preventing any significant data loss in case of any issue.
By keeping your site updated and running smoothly, our Care Plans can help improve your website's search engine rankings and visibility.
Our Care Plans offer a comprehensive security package, protecting your website from cyber-attacks, hacking and malware.
Our Care Plans can be tailored to meet the specific needs of your website, providing customised solutions to any issues or challenges you may encounter.
Experience the Benefits Of Our Comprehensive WordPress Care Plans Today!
"It is hard to find this level of dedicated and focused support within such a saturated industry. Thank you for your help Infinity3!"
Robin Axford
Affordable & Transparent: Our Competitive WordPress Care Plan Pricing!
Save up to £588 on our WordPress maintenance service! Switch to annual pricing.
2 months FREE when you pay yearly - 12 months for the price of 10!
With years of experience in WordPress web design, development and maintenance, our team of designers & developers provide high-quality, professional, leading WordPress web design services. We can help re-design & increase the functionality of your existing WordPress website or we can create a custom theme & website using WordPress from the ground up.
As certified WordPress consultants, we know how to help you and your business get the most out of WordPress. We can deliver an online presence that showcases your business, attracts traffic and helps drive your sales.
Pay Monthly
Pay Yearly
Basic
Per Month
- Ideal for small websites. Includes Web Hosting, backups & essential software updates.
- No long term contracts
- Basic Website Hosting
- Free hosting migration
- WordPress updates
- Plugin & Theme updates1
- Daily off-site backups
- Same day ticket response
- Free SSL Certificate
- Monthly report
Protect
Per Month
- Great for small business websites. Performance hosting & security monitoring.
- All Basic Plan benefits
- 30 minutes support time2
- Performance Hosting
- Security hardening
- 24/7 Security monitoring
- Uptime monitoring
- Empty Spam & Trash
- Fast site restore
- Monthly report
Maintain
Per Month
- Our most popular care plan for serious WordPress site owners. 100% peace of mind.
- All Protect Plan benefits
- 60 mins support time2
- Database optimisation
- Performance optimisation
- Broken link monitoring
- WooCommerce support
- Unlimited small tasks
- Website Policies
- Monthly report
Business
Per Month
- Perfect for larger business, eCommerce stores, membership or complex sites.
- All Maintain Plan benefits
- 120 mins support time2
- Emergency support
- Malware removal
- Premium Plugins3
- SEO keyword tracking
- Staging website
- 15% Off additional services
- Weekly report
1 Plugin & Theme Updates - You must have valid licenses for your plugins or themes in order for us to update them for you.
2 Support Time - Included support time does not roll over each month.
3 Premium Plugins - We include licenses for premium plugins that we have in our plugin library. Choose from over £2000 worth of premium plugins.
Streamlined & Hassle-Free: Our Effortless Care Plan Setup Process!
Send Us Your Details
When you choose one of our Care Plan packages, simply send us your website details and our team of WordPress experts will take care of the rest. We'll ensure that your website is up-to-date, secure, backed up and optimised.
Quick Setup
We understand the value of your time & the importance of getting your Care Plan started quickly. That's why we've streamlined our Care Plan onboarding process to make it as efficient and hassle-free as possible for you.
Peace Of Mind
Knowing that your website is being looked after by WordPress experts, protected, backed up and optimised with an award-winning WordPress Care Plan will provide peace of mind, allowing you to focus on your business.
Who Is Looking After Your Website?
In the ever-growing online world, people are searching the internet daily for what they need. Showing the world what you have to offer through a well-maintained and vibrant website that is easy to use, will keep your customers returning with a desire to buy. The world never stops and neither should your website. We keep it going so you can keep growing! Sign up today for one of our WordPress Care Plans so we can keep your website secure, healthy and up-to-date for you.
Your Website & Your Business
Your website is your online presence and it is an incredibly important part of your business. Your website should be attracting attention, generate new customers, engage with customers and increase your business revenue. Your website is an important tool and can be vital to the success of your business. You need the peace of mind that your it is online, being monitored and is secure.
Software Is Vulnerable
Millions of websites are attacked every day by hackers who exploit vulnerabilities in the software that powers them. All software is vulnerable and therefore needs updating regularly to help minimise the risk. An out-of-date website is an easy target for hackers, so protecting your website (your investment!) is crucial and should be considered a business priority.
Do It Yourself?
Keeping your website updated, backed up and secure can be a time-consuming and tedious task. Having to worry about these things takes you away from running and growing your business which isn’t an ideal situation. As we continue to see the rapid advances in technology, keeping on top of the latest trends and developments that can have a direct impact on your website isn’t easy.
"The support & advice Infinity3 provides, combined with their knowledge & skill make them a pleasure to work with."
Oli Wilson-Fish
"Exceptional levels of support and expertise at every point for my WordPress website."
Jonathan Lecun
"We’re using the Infinity3 year round Care Plan package so we don’t go wrong."
Andy Law
Frequently Asked Questions
We frequently receive enquiries about our WordPress Care Plans, which is why we've compiled a selection of our most commonly asked questions below to provide insight into this service.
If your question has not been addressed, please reach out to us through our contact page for further assistance.
WordPress Care Plans
- Is there a discount for non-profits and charities?
We believe strongly that giving back to the community is one of the most rewarding things a business can do for local charities. We offer both local and national charities and not-for-profit organisations 20% discount on all of our web design services, website hosting services, care plans and SEO services. You can learn more here .
- Will I get updates about my website’s status?
We handle all the necessary tasks to ensure the smooth operation of your website, allowing you to prioritise your business with peace of mind.
Rest assured, we believe in transparency. Our comprehensive site reports provide detailed insights into our activities, including updates, completed backups, and more, so you're always informed about the behind-the-scenes operations.
- My website was not built by Infinity3 – can I still be on a WordPress Care Plan?
Our WordPress Care Plans were initially offered just to our own website design clients. However, due to our expansion and the success of the Care Plans, we're rolling out the offers to support your website even if it was designed by another company. Our simple ethos is that we want to help business owners with WordPress websites to keep their sites safe, secure and updated.
We'll need to run an audit before we can accept your website onto one of our Care Plans. The audit costs £199 and includes 2 hours of time to resolve any issues that we find with the website that need to be fixed before we can add you to a plan. You will, however, receive a discount on the first month of your new WordPress Care Plan with us.
- Can I really cancel anytime?
Yes, you can cancel any time, (although we're confident you won't want to!) We just ask for one month's notice. There is no long-term contract here. Whilst we don't want you to leave, we do understand that sometimes business circumstances change.
In the unlikely event of you want to cancel your Care Plan, you can send an email to our support team and we will guide you through the process.
- Does the monthly time roll over?
All of our WordPress Care Plans include some additional support time each month. The level of time depends on the plan that you pick. At present, this time does not roll over. If you need a plan where time rolls over, please get in touch and we can discuss custom plans that are available from £299/month, per website.
- What hours is support available?
Our support team are currently available Monday to Friday, 9am - 5pm (GMT - UK). However, Care Plan customers have the advantage of 24/7 support, including evenings, weekends and public holidays.
- Do I have to host my website with you?
All of our WordPress Care Plans include high-Performance Website Hosting. This is hosting that has been specifically designed for WordPress websites, to provide a fast and stable platform for your site. You do not have to use this hosting if you are happy with the hosting company you have in place. We can support your website on any hosting company in the world, although we do recommend a professional WordPress hosting company as you will get better results.
- Can you support multiple WordPress sites?
Yes, we can assist with as many WordPress sites as you would like us to. Each website will have a separate Care Plan. We offer reduced monthly plans for clients with 3 or more websites. Please get in touch with us for more details. The discount is ideal for a business group with several websites, freelancers, agencies and more.
- Do you manage WooCommerce websites?
Yes! We love WooCommerce websites and we are very happy to provide support for them. Due to the increased complexity and time required to assist with an eCommerce website running on WooCommerce, we would require the website to be on our Business plan.
- How do I contact you when I have a problem?
We provide a support ticket desk for quick response, turnaround and tracking of all support requests. You can submit all requests to [email protected] and we will reply w ithin normal business hours.
- What happens if my website goes down, is hacked or breaks etc?
Whilst every care is taken to ensure that websites are safe and secure, nothing you can do to a website will make it 100% safe and secure forever. Sadly, there is always someone out there with malicious intent.
However, in the unlikely event that your website does go offline, we can assist you with restoring the most recent backup to your website.
With our Maintain and Manage plans, we provide additional security clean-up services that are included in your plan's price.
- What tasks can you help me with?
Typically, any task that takes 30 minutes or less. This includes tasks such as adding content to your website, installing a new plugin, updating/adding images and more. Major design changes, features or functionality additions are not included. For these tasks, we'll provide a quote for the time required.
- How long does it take to setup my new care plan?
Your new WordPress Care Plan will be up and running within 1-2 working days, from the date that you sign-up. We'll run through further details in our new client onboarding process and keep you updated as we add our monitoring services to your website.
- Where are my backups stored?
Our website backups are stored in at least two separate geographical locations using Amazons S3 servers.
- How often do you do the updates?
Updates take place on either a monthly, weekly or daily basis depending on which Care Plan you use.
Find out more about our Care Plans here !
- Do you give discounts if I want you to manage more than one website?
Yes, we offer discounts if you would like us to manage multiple sites for you.
We also offer discounts on our "Maintain" and "Manage" plans for registered charities.
If are eligible for a discount please get in contact with us and we will make sure that you get a discounted price.
- Can I upgrade my website Care Plan?
You can upgrade your Care Plan whenever you would like, just get in touch with us!
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