Infinity3 Help Centre

Use Social Planner to review upcoming content and make changes before it publishes.

Before you start

You’ll need access to Marketing → Social Planner and permission to manage posts.

Review upcoming posts

1. Open Marketing → Social Planner.
2. Open the Planner tab and choose the calendar view.
3. Move to the dates you want to review.
4. Open a post to check its content, selected accounts and publishing time.

Look for gaps, repeated messages or information that needs updating.

Edit a scheduled post

1. Find the post before its publishing time.
2. Open its details and select Edit.
3. Update the caption, media or schedule as needed.
4. Review the platform previews.
5. Save or confirm the updated schedule.
6. Reopen the post to check the changes.

Review publishing results

Check the Planner’s published and failed posts regularly. Verify important posts on the social platform itself.

Things to know

• Editing a scheduled post is different from editing content already published on a social platform.
• Available editing options depend on the post type and platform.
• For recurring posts or category queues, check whether your change affects one post or the wider schedule.
• Make time-sensitive changes well before publication.

If an update won’t save, contact Infinity3 with the affected post and error details.