Infinity3 Help Centre

Record available quantities so your store reflects the products you can supply.

Before you start

You’ll need access to Products and accurate stock counts. Count each size, colour or other variant separately.

Configure stock tracking

1. Open Payments → Products and select the product.
2. Open the relevant saved price or variant tile.
3. Enable Track Inventory where available.
4. Enter the available quantity.
5. Add an SKU to identify the item in your stock records.
6. Save, then repeat for other variants.

New prices or variants may need saving before their detail page becomes available.

Check the storefront

Review each variant’s availability and any option that allows purchases when stock is exhausted. Test the customer journey with both available and unavailable variants before promoting the product.

Do not assume the quantity for one variant applies to the others.

Keep counts accurate

Agree who updates stock when new goods arrive, items are damaged or sales happen outside Infinity3. Compare recorded quantities with your physical stock regularly.

Check a sample order’s effect on inventory before relying on automated changes. Likewise, verify how cancellations or refunds affect stock in your setup before adjusting it manually.

If stock looks incorrect, contact Infinity3 with the product, variant, expected quantity and related order references.