Infinity3 Help Centre

Check your campaign in an inbox, then choose when the finished email should be sent.

Before you start

You’ll need a saved campaign, the intended audience and a working marketing email sending service.

Preview and test

1. Open the campaign in Marketing → Emails → Campaigns.
2. Click Preview and review the available device views.
3. Open the three-dot menu beside Preview and select Test Email.
4. Enter the sender details, subject, preview text and a receiving email you control.
5. Click Send Test Email.
6. Check the received message, images and links.

Review personalisation separately if the test lacks contact context.

Schedule the campaign

1. Return to the campaign and click Send or Schedule.
2. Review sender details, subject and recipients.
3. Enable the tracking you intend to use.
4. Choose the option to schedule for later.
5. Set the date, time and timezone shown.
6. Complete the review and confirmation.
7. Check the campaign’s scheduled status.

Things to know

• Test emails do not populate live campaign metrics.
• Unsubscribe actions are disabled in test emails.
• Scheduling confirms a planned send, not successful delivery.
• Check the available rescheduling options promptly if plans change.

If testing fails, check spam, sender configuration and the receiving address before contacting Infinity3.