Infinity3 Help Centre

Give customers a link to choose an available appointment time without exchanging messages to arrange it.

Before you start

You’ll need permission to manage calendars and the details of the appointment you want to offer.

Create a booking calendar

1. Open Calendars → Calendar Settings.
2. Click New Calendar.
3. For a one-to-one meeting, choose Personal Booking.
4. Enter a clear name and select the host.
5. Set the duration, location and availability.
6. Review the booking rules, then confirm and save.

Use a name customers will understand, such as “Initial consultation”.

Copy your link

1. Open Settings → Calendars and select the calendar.
2. Click Share in the header.
3. Copy the booking link.
4. Open it in a private browser window to check the customer view.

Once checked, add it to an email, website button or relevant customer message.

Use a one-time link

For a link that expires after one completed booking, select One-Time Link from Share and copy the generated link.

Things to know

• Check appointment details and available times before sharing.
• Use the embed option if you want the booking form displayed on your website.
• A one-time link needs replacing once used.

If the page shows no availability, check the calendar’s hours, conflicts and booking rules.