Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
Use an approved bundle for a UK phone number in Infinity3
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Use the appropriate approved information when setting up a regulated UK number.
Before you start
Confirm approval and check that the registration matches the intended number user and type. Review the number’s capabilities and displayed charges.
Use approval during purchase
- 1. Open Settings → Phone System → Manage Numbers.
2. Select Add Number → Add Phone Number.
3. Choose the UK number and continue.
4. Select the applicable approved bundle or address when requested.
5. Review the remaining details and confirm only when ready to purchase.
Check an existing number
Review any compliance notice and follow the available association instructions. If no suitable control appears, contact Infinity3 with the number and bundle reference. Do not release or repurchase an existing number to resolve a missing association.
If the bundle is unavailable
Check the account, approval status and registration selection. Ask for help if the approved record still cannot be used.
Things to know
- Bundle approval does not guarantee number availability.
- Choose SMS support if messaging is required; voice capability alone is insufficient.
- After setup, configure routing and test calls and supported messages externally.
- Verification of number ownership does not replace customer messaging preferences or opt-outs.
Contact Infinity3 if purchase or activation fails.
Updated on 08/10/2026