Infinity3 Help Centre

Add an image, video, audio file or document to Media Storage using its direct file address.

Before you start

You’ll need permission to use the file and a direct URL to it. Check that it is appropriate for your media library’s access settings.

Import the file

1. Open Media Storage.
2. Select Upload → Upload URL.
3. Paste the direct file link.
4. Wait for the green checkmark confirming the file was fetched.
5. Review the preview where available.
6. Confirm the copyright checkbox after checking your rights to use the file.
7. Select Import.
8. Find and check the imported copy before using it.

Use the right kind of link

A direct link points to the file itself, such as a PDF or MP4. A YouTube, Vimeo or Loom viewing page, or a general webpage, is not supported by this import method.

If your link requires a login, use an authorised local copy and the normal upload process instead.

Things to know

• The imported file becomes a library copy with its own URL.
• Do not assume future changes to the source will update your imported copy.
• Some supported documents import without an inline preview.

If importing fails, contact Infinity3 with the file type and error. Avoid sharing links containing private access tokens.