Infinity3 Help Centre

Connect your business’s Stripe account to accept online payments through supported Infinity3 invoices and checkout pages.

Before you start

You’ll need access to Payments, permission to manage integrations and access to the correct Stripe account.

Use the Stripe account belonging to the business that will receive the payments.

Connect Stripe

1. Log into the Infinity3 Platform at app.infinity3.ai.
2. Open Payments → Integrations.
3. Find Stripe and select the connection option.
4. Sign in to Stripe and select the intended business account.
5. Complete the authorisation prompts.
6. Return to Infinity3 and confirm that Stripe shows as connected.

Review payment settings

Check the available payment methods and any preferred-provider settings for the checkout areas you intend to use.

Use an explicitly labelled Test mode and the provider’s test details to check a supported checkout before collecting real payments.

Things to know

• Payment methods depend on the provider, country and checkout type.
• Test transactions don’t transfer real money.
• Connecting Stripe does not import all previous Stripe transactions into Infinity3.
• Payment success and a payout reaching your bank account are separate events.

If the connection fails, contact Infinity3 with the business account, error and checkout type you’re setting up. Don’t include passwords or full card details.