Infinity3 Help Centre

Add a product with clear descriptions, images and prices before offering it to customers.

Before you start

You’ll need access to Products and the item’s pricing, images and delivery details. Decide whether it is physical or digital.

Add your product

1. Log into the Infinity3 Platform at app.infinity3.ai.
2. Open Payments → Products.
3. Select Create Product.
4. Enter the product name and description, then add suitable images.
5. Configure the price and currency using the available pricing controls.
6. Add variants where required, such as sizes or colours, and check each variant’s price.
7. Review delivery settings and stock tracking where applicable.
8. Enable Include in Online Store if the product should appear in your storefront.
9. Save the product.

Check the listing

Review the customer-facing description, selected variant and price. Make sure the images represent the actual item and the description explains what is included.

For a digital item, configure the applicable digital delivery option and upload its files before accepting purchases.

Things to know

• Creating a product does not automatically make it visible in every checkout.
• Inventory settings should reflect the stock you can supply.
• Supported pricing types depend on the sales channel.
• Review your business’s tax settings separately.

If a product does not appear in your store, check its store inclusion and pricing setup before contacting Infinity3.