Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
Set up tickets and RSVP registration in Infinity3
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Choose how guests register and check that availability matches the places you can offer.
Before you start
Create an event with Events enabled in your account. Decide on capacity, ticket prices and the registration deadline.
Configure a ticketed event
- Open the event’s Tickets tab.
- Select Add Ticket Type.
- Set its name, free or fixed-price option, quantity and sale period.
- Save and repeat for other ticket types.
Use clear names, such as General Admission and VIP, and explain what each option includes.
Configure registration
Review the event’s Settings for the overall capacity and registration deadline. For an RSVP event, check the free registration journey rather than configuring a paid purchase.
Review the required information and confirmation message. Ask only for details you need to manage attendance.
Test availability
Check the public page at the intended sale time. Try a sample registration and confirm that the attendee receives the expected confirmation.
Where guests register several people, use accurate details for each attendee instead of assuming the buyer is attending every place.
Things to know
- Ticket sale windows and event-wide limits are separate checks.
- Paused, hidden or out-of-window tickets may be unavailable to visitors.
- Keep capacity aligned with the venue or session limit.
If registration behaves unexpectedly, contact Infinity3 with the event, ticket type and test result.