Infinity3 Help Centre

Keep published assets current and remove files carefully when they are no longer needed.

Before you start

Check where the file is used, including pages, forms, emails and shared download links. Keep a copy if your business needs it for records.

Replace an asset

1. Upload the updated file with a clear version name.
2. Open each affected page, message or other content item.
3. Select the new asset or update its link.
4. Save and publish the changes where required.
5. Test the published result before removing the old file.

Do not assume that uploading a file with the same name updates every existing link.

Delete an unused file

Open Media Storage, find the file and use its Delete action. Review the selected item and any confirmation before proceeding.

For a bulk deletion, check every selected file first. Removing an asset that is still used can leave broken images or download links.

Restore a deleted file

Open the top-right menu in Media Storage and select Trash. Find the item and choose Restore, then check the affected content again.

Things to know

• Deleted media remains in Trash for 30 days before permanent removal.
• Delete Permanently removes the recovery option.
• An old email cannot be edited after sending; consider existing recipients before removing its linked file.
• Keep your own originals outside the library.

If a file cannot be restored, contact Infinity3 with its name and deletion date.