Infinity3 Help Centre

Check eligible rewards and keep payout records aligned with payments actually made.

Before you start

You’ll need the appropriate payout permissions and your programme’s approval rules. Check the affiliate’s payout details through your approved process.

Review rewards

1. Open Marketing → Affiliate Manager.
2. Review the relevant campaign, affiliate and commission records.
3. Check the qualifying activity, amount and status.
4. Review any adjustments or exclusions required by your programme terms.

Check individual records before using bulk approval controls.

Process a payout

1. Open Payouts and review the Pending entries.
2. Approve the eligible payouts.
3. Open Approved for Payout.
4. Select the intended payout and use the available payment action.
5. Follow the configured PayPal payout flow or complete payment through your manual method.
6. For manual payments, mark the payout paid only after confirming the transfer.
7. Check the resulting payout status.

Things to know

• Approving a payout does not itself confirm money has been transferred.
• PayPal automated payouts require a separately configured, eligible PayPal setup.
• Bank and other manual methods require payment outside the automatic payout flow.
• Payout terms determine when rewards become due.
• Failed transfers need investigation before another payment attempt.

If the status or amount looks incorrect, contact Infinity3 with the affiliate, campaign and payout reference.