Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
What is the difference between hosting and Website Care?
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Hosting provides the environment that runs your website. Website Care adds an agreed package of maintenance and hands-on support.
What does hosting cover?
Infinity3’s hosting plans include different levels of management. The published Starter plan lists core WordPress updates, while Business adds features such as staging, plugin updates and monitoring.
Do not assume every hosting plan includes the same website support. Check the current hosting plans and your agreement.
What does Website Care add?
The published Protect, Maintain and Business Care Plans include hosting, managed core, theme and plugin updates, daily off-site backups and monthly support allowances. Higher levels add further support and maintenance features.
See the current Care Plans for details.
Which do I need?
Consider how often the website changes, how much help your team needs and what happens if an important feature stops working.
For example, a brochure site with occasional edits has different needs from a busy shop or membership website.
Check before changing services
Ask Infinity3 which plan fits your website and whether hosting is already part of your existing package. Confirm the arrangement before purchasing a separate service.
Website design, ongoing care and SEO are related services, but their scopes are different. A Care Plan does not automatically include a redesign or a full SEO campaign.