Infinity3 Help Centre

Connect your calendar account, then configure how external events and Infinity3 bookings affect your schedule.

Before you start

You’ll need a Google account and access to calendar settings. Each team member should complete the connection through their own Infinity3 user profile.

Connect Google

1. Log into app.infinity3.ai.
2. Open Calendars → Calendar Settings → Connections. Some layouts also provide this under Settings → Calendars.
3. Select Add New and choose Connect beside Google Calendar.
4. Sign into the Google account you intend to use.
5. Review and grant the permissions required for calendar access.
6. Return to Infinity3 and confirm the account appears under Connections.

Configure and test

Choose the appropriate linked calendar and conflict calendars. Use Configure linked and conflict calendars in Infinity3 for the next steps.

Create a test busy event and check the public booking page. Where write-back is enabled, make a test Infinity3 booking and check that it reaches the selected Google calendar.

Things to know

• Account authorisation and selecting calendars are separate steps.
• Gmail email sync does not replace calendar setup.
• Missing permissions can prevent sync even when the account appears connected.
• Reconnecting should be completed by the Google account owner.

If the calendar is missing, check the selected Google account and any permissions warning. Contact Infinity3 with the affected user and calendar details.