Infinity3 Help Centre

Prepare a newsletter, announcement or offer to send to a selected group of contacts.

A campaign is a broadcast email. Use a workflow for a sequence that starts from customer activity.

Before you start

You’ll need access to Marketing → Emails and a configured marketing email sending service.

Your personal Gmail or Microsoft 365 connection is separate from the platform’s marketing email setup.

Create your campaign

1. Log into the Infinity3 Platform at app.infinity3.ai.
2. Open Marketing → Emails → Campaigns.
3. Click New** and select a template or available starting option.
4. Give the campaign a clear internal name.
5. Edit the text, images and layout.
6. Add your main link or call to action.
7. Check the business details and unsubscribe section.
8. Save the draft.

Use a saved template

You can also open Templates, find an existing template and use its three-dot menu to select Create Campaign.

Review your message

Keep the purpose clear and make the next step easy to find. Check facts, dates, prices and links before choosing recipients.

Things to know

• Saving a draft does not send it.
• A template provides reusable design; a campaign is a particular send.
• Review desktop and mobile layouts before scheduling.

If campaign creation is unavailable, contact Infinity3 to check your access and sending setup.