Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
Set your availability and booking hours in Infinity3
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Choose when customers can book appointments and adjust individual dates when your usual hours change.
Before you start
You’ll need an existing booking calendar and permission to edit it.
Set your regular hours
- Open Calendars → Calendar Settings.
- Find your calendar and select Edit.
- Open Availability.
- Under Booking Availability, select the relevant team member where shown.
- Edit Weekly Working Hours.
- Set available days and time ranges, then save.
For example, offer appointments Monday to Friday, with separate morning and afternoon hours to leave a lunch break.
Adjust a specific date
In Availability, use Date-Specific Hours to set a different schedule for a particular date.
These hours replace the usual weekly hours for that date. Enter the full availability you want that day.
Block time off
Open Calendars → Calendar View, select New and use Blocked Off Time. Choose the user or calendar, set the start and end, then save.
Check your booking page
Preview the calendar and check that the expected slots appear in the correct timezone.
Things to know
- Existing bookings aren’t removed when you block time.
- Connected calendar conflicts and booking rules can also reduce available slots.
- If no slots appear, check hours, conflicts, duration and minimum booking notice.
If availability still looks incorrect, contact Infinity3 with the calendar name and an example date.
