Infinity3 Help Centre

Invite the right people into your group and check what they can access.

Before you start

You’ll need a community group and permission to manage members. Check each recipient’s email address before inviting them.

Invite a member

1. Open Memberships → Communities → Groups.
2. Open or log into the relevant group.
3. Select Invite Members.
4. Choose an email invitation or copy the available invitation link.
5. For an email invitation, enter the person’s name and email address.
6. Review administrative privileges. Leave them off for an ordinary member.
7. Send the invitation.

Send invitation links only to the intended audience and test the joining process first.

Review membership

Open the group’s Members area to check membership and available role controls. Review join requests where your group requires approval.

Assign admin or channel management roles only to people responsible for those tasks.

Check private channel access

A person can belong to the group without seeing every channel. Add them to the relevant private channel where required and confirm access from their member view.

Things to know

• An invitation does not confirm that the person has completed joining.
• Use the same email throughout the joining and login process.
• Removing someone from a group is different from banning them from rejoining.

If an invitation fails, contact Infinity3 with the group name, recipient email and any error.