Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
Moderate community content in Infinity3
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Review reported posts and manage behaviour that breaks your community rules.
Before you start
You’ll need an admin or owner role for the relevant controls. Publish clear rules so members understand what is acceptable.
Report a post or comment
- Open the relevant post or comment.
- Select its three-dot or more-options menu.
- Choose Report.
- Complete any prompts shown.
Reporting submits content for review; it does not mean the content has already been removed.
Review reported content
- Open the community’s Settings.
- Select Reported content.
- Review each item against your community rules.
- Choose Keep or Remove as appropriate.
On some mobile layouts, the review area appears under Manage → To Review.
Manage a member
If banning is appropriate, open Members, find the person and select their more-options menu. Choose Ban from group and review any confirmation.
A ban removes the member and prevents them from joining that group again. Check the correct person and group before applying it.
Things to know
- Apply your rules consistently and record the reason for significant decisions.
- Reported content and automatically held content may use different review processes.
- Review notifications help admins spot reports; check your notification settings.
If a moderation action does not work, contact Infinity3 with the group and affected content details.
