Infinity3 Help Centre

Control when an offer’s course access begins and how long learners can use it.

Before you start

You’ll need permission to edit course offers. Agree the access terms before configuring them, and explain these terms clearly to learners.

Check whether the offer already has learners before changing its settings.

Review Offer Access

1. Open Memberships → Courses → Offers.
2. Open the intended offer.
3. Find Offer Access in the offer details.
4. To delay access, enable Begin access at specific date and choose the date.
5. To limit access, enable the available duration or expiry option and enter the required validity period.
6. Review the settings, save and publish the offer.

Where the duration is entered in days, calculate the intended period carefully. A fixed number of days is not necessarily the same as a number of calendar months.

Check the learner journey

Test with a dedicated learner. Before a configured start date, the overview may be visible while lessons remain unavailable.

After the access duration expires, access through that offer is revoked.

Things to know

• Offer access dates are separate from releasing individual lessons gradually.
• Another offer for the same course can affect a learner’s effective access period.
• Do not assume access expiry also cancels an ongoing payment subscription; review billing separately.

Contact Infinity3 with the offer, learner and intended dates if access does not match your setup.