Infinity3 Help Centre
Practical guides and answers for your Infinity3 tools and services.
Set shipping zones and delivery rates in Infinity3
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Control where you deliver physical store products and what customers pay at checkout.
Before you start
Prepare the regions you serve, delivery costs and any free-delivery threshold. For weight-based rates, check each product or variant’s recorded weight.
Create a zone
- Open Payments → Settings → Shipping & Delivery.
- Open the relevant shipping profile where shown.
- Select Add Zone and enter a clear name.
- Choose the available countries and regions you serve.
- Select Add Rate and enter the delivery charge.
- Save the zone and rate.
Use postcode restrictions where available for a smaller delivery area. Check actual customer addresses rather than assuming a postcode pattern covers your intended region.
Add conditional pricing
Under the zone, select Add Rate → Conditional Pricing. Choose By Order Price or By Item Weight, enter the minimum and any maximum, set the charge and save.
For example, offer free delivery above your chosen order-value threshold.
Test the boundaries
Check carts below, at and above each threshold, plus addresses inside and outside your delivery area. Review the setting to block checkout when no valid shipping rate exists.
A checkout charge does not arrange a shipment or purchase a carrier label. Contact Infinity3 with the address region and cart details if rates appear incorrectly.