Infinity3 Help Centre

Accurate business information helps nearby customers understand what you offer and how to contact you.

Check your Google Business Profile

1. Confirm your business has access to the correct profile and that verification is complete where required.
2. Review the business name, category, phone number and website.
3. Check the address or service-area setup reflects how you operate.
4. Keep opening hours and special hours current.
5. Add useful, current photos and review the services shown.

If Infinity3 manages profile optimisation, send changes through your agreed contact so updates can be coordinated. Avoid creating a duplicate listing to solve an access problem.

Keep the website consistent

Make contact details, locations and service information easy to find. Tell us when you move premises, change your phone number or stop offering a service.

For example, an old closing time can frustrate customers even if the listing receives plenty of views.

Understand local rankings

Google considers relevance, distance and how well-known the business is. A customer’s location therefore affects the results they see.

Optimisation cannot guarantee that every person in a town sees your business in the same position.

Support the work

Share genuine customer questions, current photographs and changes to your business. Respond professionally to reviews using your agreed process.

If a listing is suspended or inaccurate, contact Infinity3 with the profile link and notice shown before making repeated changes.