Infinity3 Help Centre

A short review helps you confirm what is working, what still needs attention and what should happen next.

Use this checklist at a suitable point after onboarding. It does not depend on every service being fully launched within a month.

Check outstanding actions

Review the actions agreed with Infinity3:

• Have you supplied the requested content and information?
• Has the required account access been accepted?
• Are any approvals waiting for your response?
• Are there dependencies on another supplier?
• Have important deadlines or priorities changed?

Identify who owns each remaining action and ask for clarification where needed.

Review the services you are using

For a website, check key pages, contact details and agreed enquiry routes.

For the Infinity3 Platform, confirm the relevant team members can access the tools they need and complete a typical task.

For SEO or a Care Plan, check that you understand the agreed work, how to submit requests and where any included reports will be shared.

Use safe tests agreed with your contact. Avoid creating real payments or customer messages purely to test a feature.

Check account administration

Make sure billing and support communications reach the right people. Confirm where your proposals, invoices and service information are stored.

Agree the next priorities

Send your contact a short list of successes, questions and outstanding items. Distinguish problems with existing work from requests for additional features.

Confirm any new scope, costs or dates in writing before proceeding.